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"The staff were absolutely amazing. I had an experience where I booked a driver through the hotel to take us to Nusa Dua to our next hotel. When checking out, I finalised the bill which I didn't realise included the transfer to the next hotel. I then paid the driver in cash directly, meaning I had double paid. When I realised, I advised Cros Bali Breaker and they offered a refund and physically delivered the cash refund to me to the next hotel which is an hour away, without question. I very much appreciate that the staff went over and above to rectify the situation and I would like to thank them for this. I would highly recommend this hotel due to the overall service they provide. "

"Lovely staff and stay! "

"Third time staying here, always very hospitable making a great holiday with young family "

"Fantastic and excellent care of customers, relaxing with high quality "

"Exceptional hotel. "

"Good family resort"

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"Warm people, good food and beautiful place to stay. "

"Very clean "