Hotel dengan Bar di Batang Kali

"After a rather unfortunate experience during our first night on 6/6/25 in Room 1912, we were pleasantly surprised by how much things turned around the following night. Our stay on 7/6/25 in Room 1111 was a completely different and much more comforting experience. The room, while not offering the best view, was clean, cozy, and provided a much-needed sense of relaxation. A special mention must go to the receptionist, Linda, who truly made a difference. Her kind and empathetic approach, along with her sincere apologies for our earlier experience, helped us feel heard and reassured. She consistently checked in to ensure we were comfortable and her thoughtful demeanor played a key role in improving our overall impression. Although the beginning of our stay was less than ideal, the professionalism and hospitality we experienced on the second night more than made up for it. We appreciate the effort made to turn things around and left feeling much more satisfied. Thank you for the attentive service and for making our stay end on a positive note!"

"The stay was perfect. Really located in the heart of city centre. Easy to get food as lots of cafe and restaurants nearby. The hotel staff were very friendly."

"doesn't match the 5-star hotel status. Only 2 lines for check in, where 1 line is for priority members, and both lines wait for their turn for approximately 10-15mins each guests. I do not know why check in takes this long. When it is my turn, it is the same, where the staff just stares into the computer for 10 mins. Furthermore, any requests that were made before my arrival was not noted although the staff has remarked that she will put a note on my booking. None of the staff found any notes for my booking. Room is also dusty, and the toiletries tray is full of dust. I will not stay here again."

"Excellent"

"The suite was good for the family. Spacious and comfortable "

"Everything was great. My wife & I really enjoyed the live music at the lounge"

"Normally, DoubleTree will provide hot cookies but not this time and I'm surprise because I'm regular to this hotel. "

"Excellent . Services tiptop. "

"Check in started at 2pm, the front desk seem a bit stressed, our room was only ready at almost 4pm. It’s an old building with a not so “driver friendly” parking lots. The 2 bedroom suites was spacious , the kitchen has all the things you need for cooking. At night the streets here can be heavy traffic, so plan your activities. Overall I think I would give a 7/10. If you are couple looking to get romantic honeymoon feel then you will get disappointed. "