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Good service and free shuttle bus service which made us very convenient to go everywhere
Excellent location for going to casinos, shopping, restaurants, and exploring the old part of the city.
Clean and spacious. Staff were friendly and helpful.
Was amazing but just felt the blanket cover was a bit rough.
Room are clean I like it
We booked three non smoking rooms in total. One of them was filled with the smell of cigarette smoke when we checked in and we had to change rooms. We could also smell cigarette smoke as we walked along the corridor. The hotel needs to be more strict in enforcing its no smoking policy!
Conveniently located in Cotai....staff was exceptional....had dinner two nights at the restaurant and the ribeye steak was the best in Macau and that includes Morton’s and SW! Breakfast buffet was okay but how do you run out of bacon at 9am? The best part of the stay was the spa...truly world class...cant ...
The rooms are spacious and will excellent services.
EXCEPTIONAL in every way. We stayed for 4 nights, after a cruise which ended in Hong Kong (we took the ferry to Macau). From arrival, they took us the the VIP check-in area, as the regular area had a small line. As an Expedia silver/gold member they gave us a free room upgrade to a huge, 2-room Palace ...
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