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Tunnel access from terminal meaning you don’t have to go out into the rain is the most important feature! Otherwise a standard airport hotel. Rooms well used, but clean and comfortable. Restaurants ok too.
Very helpful and courteous staff . In particular, my appreciation of Mira, Jeremiah, Laura and the lad at the Breakfast Cafe. The housekeeping staff also do a very diligent job. The hotel is conveniently located .
My westjet check in location was just beside the hotel entrance. It was really convenient for me. Staff very friendly. Room were clean and bathroom is modern style.
Nice general areas and pleasing and efficent staff.Good location in Kensington.Rooms could do with updating
Very nice hotel, very friendly staff, breakfast was very good, the room was always clean and very comfortable. The hotel overall gets a 5 stars. The location is perfect, just walk around the hotel and you are at the mall, also a private entrance to the railway station and so a half an hour away from ...
The hotel is in a great location, only 2 minutes walk from the Tube, the supermarket, and a good choice of restaurants. Staff were very friendly and helpful. Room was very clean. The included buffet breakfast was good too.
Great location and extremely comfortable rooms, beds and great bathrooms. Let down only by slow check in and check out, slow and off-hand service at the bar. Nothing particularly friendly or welcoming about this hotel and the bars themselves are noisy, echoey huge spaces - feels a bit like being ...
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