Cari Tempat Peranginan di Xpu-Ha

"I absolutely LOVED staying at this hotel/resort!! The staff were extremely friendly, took well care of my family and I. Navigating the resort was easy as there were always carts available for guests to hop on. The butlers ensured they addressed every one of our needs. The rooms were thoroughly clean. The pool, drinks, and food were splendid as well. I highly recommend staying here for your next vacation in Tulum! Thank you Samuel and Mafer for everything! - Davis family"

"Una estadía increíble, el servicio excepcional, todo el personal fue muy amable, nuestro concierge Erik estuvo al pendiente de nosotros todo el tiempo, las amenidades excelentes y limpias, en general un hotel para irte a relajar y dejarte consentir."

"Personal super atento"

"The hotel is very old and in between a renovation. My room was extremely dated, with worn furniture and dresser drawers that repeatedly became stuck. The shower was poorly designed and flooded the bathroom and hallway every time it was used. The sink, faucets, and drains were also outdated and did not function properly. Housekeeping service was disappointing and was only provided when specifically requested. Event planning and concierge services were equally poor. Upon arrival, no one explained...

"La nourriture. Et le site. Rien de négatif à ajouter"

"Excelente para los niños. Mala comida en general."

"From top to bottom I rate everything 20/10 I would suggest you pay the extra for the preferred experience I mean it was phenomenal and unbelievable the type of service and food that we experienced, we went for my wife’s birthday and she is still in a daze about everything, this property was nothing short of amazing, we had the swim out master suite and it was gorgeous"

"Everybody is accomodating"

"Main complaint was that the ‘butler service’ offered to us in the family selection rooms was very slow. It would take 2-4 hours to get a response, and I had to remind them several times to refill our room fridge. I only found out about the baby amenities like a night light and sterilizer from googling and reading reviews. Wasn’t told anything from the staff on what can be offered to help look after our baby. Another flaw is that the towels and bar are very far away from several of the pool...