Hotel Dekat Syon Park

"Nicely styled hotel and very convenient location. I stayed in a classic room which looked nice but had some impracticalities. The temperature can not be controlled from inside the room and was set too warm for me. The reception staff adjusted this for me, but it only seemed to stay at the requested temperature for a few hours before climbing up again. This meant I couldn’t sleep, so affected my stay. The only full-length mirror faces the bed and leaves about 10cm in which to stand so is...

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"The hotel had a private function on. Deafeningly loud music. Very close t our and other guest rooms. We could not sleep. Nobody could sleep with that going on. Complained. They said it would go on until 1am. Absolutely awful"

"Decent & clean place."

"Fantastic"

"Great overall stay!"

"案内された部屋は綺麗であったが、洗面台の栓が開かず→水が流れず。 ホテルより、すぐには修理不可の為、部屋の変更打診あり。 変更後の部屋は、狭く設備も若干劣った。 部屋の清掃スタッフは洗面台の栓が壊れていることはわかっているはずであり、ホテルフロントとの連携が不十分と思える。"

"Wonderful overall. Easy walk to Kew Gardens."

"Lovely pub stay. Friendly staff. Nice and clean. Staying again. "

"Very clean accommodating hotel but unfortunately in the morning there was no hot water for a shower our friends in room 611 also didn’t have hot water they did call to reception who sent someone up with 2 bottles of water……random!! When we checked out we reiterated that there was no hot water in our rooms for a shower which we obviously needed after a long day out. The receptionist was apologetic but we still feel that this was not good enough a hot water shower is essential in a hotel stay."

"I arrived to the hotel late at night around 11pm after numerous travel delayed There’s a heat wave in London at the moment and when I got to my room the temperature on the control was reading 30 degrees. I attempted to turn on the air con but it didn’t appear to work I called the front desk and a member of staff attended. He was unable to help with the air con and said it would have to be reported the next day. He then provided a fan which unfortunately just circulated hot air around the...

"Rooms were small, but adequate. Both sets of parents stopped in these rooms as they were there for our wedding. They found the rooms to be quite warm and my parents struggled to open the patio doors as the latch at the top was quite high up. The rest was ok."

"Not up to usual Harbour Hotel standards. Good size room, Food in bar was long delayed, gin provided free of charge but tonic was charged for unlike other Harbour Hotels. Breakfast very good. Bugs crawling around the bathroom. . Reception mixed. Young man was very good but the staff later in the day were not very helpful. ."

"GROUND FLOOR WINDOW PRIVACY - Room totally as expected, no issue. However we were staying in a ground floor room and there were no net curtains or a window privacy film so we had to have the curtains shut during day light."

"The room was clean and had everything needed. The hotel was very well situated and excellent value for money. Bathrooms were very clean and modern. WiFi was excellent. For the money it fantastic value."

"Booked two rooms for me and a colleague for a three night business trip. Arrived and was told we only had one room, had to show proof two rooms booked. Everything in the room was dirty / grimy / sticky, there was a layer of dust on every surface, rubbish on the floor, rubbish in the tea bag pot. The television remote control was disgusting, completely gunged up with grime. The carpet was very dirty around the edges - dust and rubbish, skirtings had a thick layer of dirt and dust. The main light...