Best Luxury Hotels in Southwest Houston

"Very upscale and nice environment. In my opinion, it feels and looks like a 5 star hotel that's why I'm giving it a 5 star rating. Everyone was super nice, pleasant, and helpful. I would have loved to see information about when breakfast starts and ends and would have loved to see more extensive options for the buffet. Waitress that served me showed excellent customer service (she's the beautiful tall Mexican waitress). The chef making omelet was awesome and very polite and welcoming conversations. Big smiles, too. The concierge old lady was so nice and pleasant (she looked like she was in her 70s). I would have loved for the motion sensor light for the bathroom to remain on a bit longer. It timed out too early. 30 to 45 minutes should suffice. Also, as with most hotels, there were no exhaust fans for the bathroom (or maybe it wasn't working). No hotels are perfect, but this one deserves 5 star rating. My stay was July 1-2. "

"Great staff!"

"Staff is extremely helpful and friendly. The rooms were clean and comfortable. Their valet service is convenient. The breakfast provided offered a large selection of items. MARIA and CARMEN in the restaurant are very attentive and super kind. "

"Service was very good, everyone on staff was attentive and diligent. For the price point it is a fairly well suited property. It can appear a bit dated within the rooms but the pros outweigh the cons overall. "

"Food was very good and bed very clean and comfortable."

"Excellent service-especially check-in agent and buffet service."

"Excellent"

"Clean"