Hotel Keluarga di Southwest Houston

"Staff was amazing "

"Parking lot is small, and one way/lane only; whenever get out there's only one way which means need to back out and head to the entrance. Breakfast doesn't provide any protein."

"I had a good stay, although there was a college team there it was still very quiet. Only issue I had was there was communication issue between the front desk and the restaurant regarding breakfast. Be sure that you have that cleared and paid for at check-in."

"The first thing that greeted us through the lobby doors was a giant cockroach that scared my young daughters. The rooms were standard and okay. But upkeep and maintenance has not been maintained. The lid of the ice bucket was broken, corner wall protector was falling off the wall. The mirror of our room was dirty and chipped on the edges. The worst was that the toilet would flush, but not drain properly. As for the pool, it had a lot of dead bugs and tree parts and leaves. The ground around the...

"Excellent "

"Do not stay here. Nothing works, minimal staff, my refrigerator had rust stains all over it."