Hotels near Santa's Enchanted Forest

"We didn't get to take advantage of all this hotel had to offer. We arrived after happy hour ended and we left before breakfast started. It was clearly dark outside so we didn't get to see the lagoon or enjoy the great patio. That was our fault/problem. BUT I can say that the staff was very kind. We checked in with a gentleman named Jesse that was smiling (even at the end of his shift) and kind and asked me how my flights had been and how my day was and seemed genuinely interested in my experience as a customer. He explained what to expect with breakfast and happy hour and you don't always get service on this level at some hotels. Anyway, we'd certainly stay here again. This time it just happened to be a quick overnight after a flight before we drove off in our rental car the next morning but the stay was everything we needed. The rooms were spacious and had a desk and sofa and plenty of room to move around and be comfortable with 3 adults in a room together. Parking is paid via QR code and was easy to manage. Will be back when we're in the MIA area again!"

"Great hotel very close to the U campus. An issue we had was a very loud band and party between th two buildings. We complained because they were still going past midnight. In response they quickly apologized and offered to cover brunch the next day. Very good response and service even though the music continued for another half hour. "

"The staff was amazing. I was returning “home” to Miami for a relatives funeral and they weee so kind and patient with me. Ian was amazing at check in and he really made me feel welcomed and extended his condolences. He was fase friendly and efficient. Thank you! There was another young lady in the evening with short black hair from PR that was so helpful. I was so exhausted from an emotionally draining week and she was very patient with me. The bartenders were also amazing as well. Great experience overall. "

"Hotel room was clean and pretty nice for the price! The brewery attached to the hotel has excellent pizza and great service. Overall, we loved our night here and would definitely stay again. "

"Like it"