Hotels near San Juan Shopping Center

"There are pros and cons. First, the pros: Our room was very nice, with a big shower, a tub, and large balcony. It was very close to everything. The pools were great. This is a great place for a quiet, adults-only pool experience next to the pool bar and restaurant, La Palapa, which has great food. The buffet food was excellent with nice variety. We didn't spend any time at the beach but it looked nice despite lots of seawood by the water. Now for the cons, and by the way we are not really picky people: This property has the feel of a slightly old hotel with a big pool and free food and drinks. There isn't much in the way of landscape and gardening to walk through and enjoy. Our biggest complaint is about much of the staff not seeming to understand or care about customer service at all. Example 1: At the pool bar, if you like daquiris, you never know what you'll get - terrible to great, made differently every time, sometimes wondering what drink it really is. If you want friendliness and service, you'd better be tipping. Example 2: At the buffets, they do the bare minimum and are thrown for a loop by anything unusual. I joined my wife for breakfast 15 minutes after she went, and they didn't seem to understand I might want coffee and water and silverware as well. At a buffet dinner we asked for Diet Cokes. After asking three more times, we finally got them with some attitude near the end of our meal. This place is just okay, and we won't be returning."

"absolutely amazing 1,000 star for this property "

"The room was nice, bathroom area was not appropriate for our family. The shower and toilet had slightly frosted glass doors, with no privacy."

"Yes"

"Place has lots to do. Buildings are dated. 35 year old resort. Lots of maintenance issues but they fixed problems immediately. Food Good. Pool Clean and cleaned daily. Beach calm and clean. In a cove. Staff excellent!"

"El hotel tiene dos nombre Probar arriba y Faranda abajo . Todo bien lo único que tienen que estar claro con el desayuno que incluye por qué nos dieron solo frutas, dos pedazos de pan y un café . Las chicas muy amables. "

"Not sure were to start, dirty livingroom furniture, bird droppings on kitchen chairs, broken jacuzzi, pool is being cleaned with house broom...so not that clean. Moldy daybed outside, tiles outside by the patio door all moldy, 3rd bedroom door was kept locked so no access, we didn't need the 3rd bedroom but still makes u wonder why they kept it locked up. No plumbing in the kitchen sink...and we were never told about this! Found out when we woke up one morning with water on the kitchen floor. The sink was hooked up with a flex pipe going into a big bucket underneath the sink and the pipe had fallen out of the bucket. Fly squat was stored with the kitchen utensils, coffee maker with no coffee pot, no can opener and the cherry on top of the sunday...found a huge cockroach under the kitchen sink while trying to reinstall the pipe in the bucket. Host was sympathetic to us with the issues but we never heard back from the owner...last message was that they were going to leave it in Expedia's hands when we asked for a partial refund as in order to salvage part of our vacation we were forced to find another location that was sanitary."

"Faranda was nice staff was friendly room was very clean only issue was towels was very stained and spiders in room "

"Todo impecable, muy completo, la piscina perfecta. Residencial con Excelente ubicación, cerca de todo."