Hotel Spa di Puerto Morelos

"Room overlooked the lazy river pool , the lights at night made the view very pretty. Staff was extremely attentive and super excellent!"

"We love this resort. It’s not too big, the beach is beautiful, food is good, the Compass bar is amazing (thank you Miguel for exceptional cocktails) activities are so fun, and the staff is great. "

"The room was very clean, spacious with good amenities. Loved how they stocked the fridge with drinks daily adding super convenience. Essentially this is 3 resorts in one with many food options and activities. "

"Staff provided excellent service. They were incredibly attentive and helpful. The room was very spacious - huge - and well-appointed. The beds were comfortable, and the bathroom was stocked with any supply you could need. Towels were thick and nice. We had a cozy loveseat on our balcony perfect for stargazing and listening to the ocean. The food was delicious with good portions, and the service at the restaurants was attentive and friendly. All the staff was great and easy to communicate with....

"The pool was enjoyable. It was a little cold. The swim up bars close too early. The rooms were very clean, the beds very comfortable. The room temp was crazy cold. We had the thermostat checked 3 times. The temp stayed at 64, with the fan off, it goes to 73 and stays that warm. No happy medium. The margarita's tasted off. Their mix was fresca. The coffee shop was great, but nothing opens til 8:00am, so if your an early riser, you'll have your coffee in your room. There is only a...

"Extremely clean at all times. Great food and drinks. Everyone was kind"

"Amazing resort. Everything from the rooms to personnel was exceptional. Due to low season the restaurants in the resort offer a la carte menu. Yes, big part of resort is under construction, but it didn't make out vacation less enjoyable."

"The room was amazing. Very clean. Our sink was plugged the one day but they came up within 15 minutes and fixed it and apologized multiple times. The concierge called multiple times to make sure we were ok and if we needed anything. They even decorated our room for our daughter's birthday. All staff are very very friendly. Food was great . Pools are amazing. Kids club was great for the kids. Shows were unbelievable!!!! Huge shout out to Bernice the concierge. She was fabulous and professional....