Platinum Yucatan Princess Adults Only - All Inclusive

Hartanah 5.0 bintang
Hartanah menghadap ke pantai untuk dewasa sahaja dengan 13 kolam renang terbuka

Pilih tarikh untuk melihat harga

Galeri foto untuk Platinum Yucatan Princess Adults Only - All Inclusive

Pemandangan dari hartanah
Video hartanah
Perincian bahagian luar
Pemandangan dari bilik
Taman
VIP Access

Ulasan

8.4 daripada 10
Sangat baik

Kemudahan popular

  • Tab Panas
  • Bar
  • Kolam
  • Merangkumi semua
  • Termasuk sarapan
  • Gim
Harga semasa ialah RM1,089
RM1,089 jumlah
termasuk cukai & fi
15 Ogo - 16 Ogo

Nikmati lebih banyak apabila anda menjadi ahli

  • Jimat 15% atau lebih lagi pada hartanah VIP Access terpilih apabila anda menjangkau tingkat Silver atau lebih tinggi
  • Nikmati perkhidmatan dengan kualiti dinilai tinggi dan luar biasa
  • Nikmati faedah penginapan di hartanah terpilih, serta naik taraf bilik percuma, daftar masuk awal dan daftar keluar lewat apabila tersedia

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 7 daripada 7 bilik

Suite, Pool Access (Honeymoon)

Sorotan

Balkoni
Tab panas persendirian tertutup
Penyaman udara
Item bar mini percuma
TV plasma
Menu bantal
Bilik tidur berasingan
Langsir/tirai gelap terus
  • 82 meter persegi
  • Boleh menampung 2
  • 1 Katil Raja (King)

Deluxe Room, Swimout (Platinum)

7.0 daripada 10
Baik
(4 ulasan)

Sorotan

Balkoni
Penyaman udara
Katil tambahan/lipat simpan percuma
Item bar mini percuma
TV plasma
Menu bantal
Bilik tidur berasingan
Langsir/tirai gelap terus
  • 54 meter persegi
  • Boleh menampung 3
  • 1 Katil Raja (King)

Junior Suite (deluxe)

8.4 daripada 10
Sangat baik
(88 ulasan)

Sorotan

Balkoni
Penyaman udara
Item bar mini percuma
TV plasma
Bilik tidur berasingan
Langsir/tirai gelap terus
Bilik mandi persendirian
Tab mandi dan pancuran berasingan
  • 55 meter persegi
  • 1 bilik tidur
  • Boleh menampung 3
  • 2 Katil Kelamin (Double) dan 1 Katil Sofa Bujang ATAU 1 Katil Raja (King) dan 1 Katil Sofa Bujang

Junior Suite, Hot Tub (deluxe)

7.4 daripada 10
Baik
(3 ulasan)

Sorotan

Balkoni
Penyaman udara
Item bar mini percuma
TV plasma
Bilik tidur berasingan
Langsir/tirai gelap terus
Bilik mandi persendirian
Tab mandi dan pancuran berasingan
  • 55 meter persegi
  • 1 bilik tidur
  • Boleh menampung 3
  • 2 Katil Kelamin (Double) dan 1 Katil Sofa Bujang ATAU 1 Katil Raja (King) dan 1 Katil Sofa Bujang

Suite (Honeymoon)

8.0 daripada 10
Sangat baik
(1 ulasan)

Sorotan

Balkoni
Tab panas persendirian tertutup
Penyaman udara
Item bar mini percuma
TV plasma
Menu bantal
Bilik tidur berasingan
Langsir/tirai gelap terus
  • 82 meter persegi
  • Boleh menampung 2
  • 1 Katil Raja (King)

Deluxe Room (Platinum)

7.8 daripada 10
Baik
(15 ulasan)

Sorotan

Balkoni
Penyaman udara
Katil tambahan/lipat simpan percuma
Item bar mini percuma
TV plasma
Menu bantal
Bilik tidur berasingan
Langsir/tirai gelap terus
  • 54 meter persegi
  • Boleh menampung 3
  • 1 Katil Raja (King)

Junior Suite, Pool Access ((Swimout) Deluxe)

9.2 daripada 10
Hebat
(57 ulasan)

Sorotan

Balkoni
Penyaman udara
Item bar mini percuma
TV plasma
Bilik tidur berasingan
Langsir/tirai gelap terus
Bilik mandi persendirian
Tab mandi dan pancuran berasingan
  • 55 meter persegi
  • 1 bilik tidur
  • Boleh menampung 3
  • 1 Katil Raja (King) dan 1 Katil Sofa Bujang

Anda juga mungkin menyukai

Mod logo
Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!

Tentang kawasan sekitar

Peta
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710

Tempat berdekatan

  • Pantai Xcalacoco - 16 min berjalan kaki - 1.4 km
  • Gran Coyote Golf - 6 min memandu - 3.2 km
  • Padang Golf El Camaleón Mayakoba - 6 min memandu - 3.2 km
  • Pantai Utama Playa del Carmen - 12 min memandu - 9.1 km
  • Taman Eko Tres Rios - 13 min memandu - 8.1 km

Bergerak

  • Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun) - 42 minit memandu

Restoran

  • ‪Amaranto - ‬18 min berjalan kaki
  • ‪Alberca - Pool - ‬9 min berjalan kaki
  • ‪Privilege Lounge - ‬13 min berjalan kaki
  • La Fleur
  • ‪Piano Bar - ‬6 min memandu

Tentang hartanah ini

Platinum Yucatan Princess Adults Only - All Inclusive

Mewah bagi hartanah merangkumi semua berdekatan Padang Golf El Camaleón Mayakoba
Di Platinum Yucatan Princess Adults Only - All Inclusive , anda boleh menantikan sarapan bufet percuma, kelab malam dan 2 bar kolam. Dengan pasir putih, bar pantai dan bola tampar pantai, hartanah ini ialah tempat yang amat sesuai untuk berjemur di bawah sinaran matahari. Manjakan diri anda dengan rawatan badan, Refleksologi atau urut di Princess Spa Platinum, tapak spa. Di 6 restoran di tapak, nikmati Sarapan, Makan tengah hari, Makan malam dan masakan antarabangsa. Kelas aerobik ditawarkan di gimnasium; perkara lain untuk dilakukan termasuk bola keranjang, bola tampar dan memanah. Sebagai tambahan kepada kedai mudah beli dan teres, tetamu boleh menyambung untuk akses Internet wayarles percuma.
Anda juga akan menikmati manfaat seperti:
  • 13 kolam renang terbuka dengan kerusi lepak pantai dan payung pantai/kolam
  • Percuma letak kenderaan sendiri
  • 6 gelanggang tenis terbuka, daftar masuk ekspres dan bantuan pelancongan/tiket
  • Bilik rawatan urut, payung pantai dan hartanah bebas asap rokok
  • Ulasan tetamu amat memuji pilihan tempat makan, sarapan dan pantai
Ciri-ciri bilik
Semua 470 bilik mempunyai keselesaan seperti perkhidmatan bilik 24 jam dan balkoni berperabot, sebagai tambahan kepada sentuhan bermakna seperti penyaman udara dan item bar mini percuma. Ulasan tetamu memberikan kata-kata positif tentang kebersihan bilik di hartanah.
Lain-lain kemudahan termasuk:
  • Bilik mandi persendirian dengan tab mandi dan pancuran berasingan dan kelengkapan dandanan diri percuma
  • 42-inci TV Plasma dengan saluran satelit
  • Balkoni atau laman dalam berperabot, almari pakaian dan mentol lampu LED

Butiran merangkumi semua

Hartanah ini merangkumi semua. Makanan dan minuman di tapak hartanah termasuk dalam harga bilik (sekatan tertentu mungkin dikenakan).

Gratuiti dan cukai

Termasuk gratuiti dan gratuiti tambahan atas budi bicara tetamu diterima.

Makanan dan minuman

Semua makanan bufet dan à la carte, snek dan minuman disertakan
Perkhidmatan bilik 24 jam
Bar mini dalam bilik (termasuk semua minuman)
Makanan dan minuman adalah termasuk di hartanah bersekutu

Aktiviti dan kemudahan/peralatan

Semua sukan air tidak bermotor, aktiviti darat dan penggunaan kemudahan rekreasi dan peralatan disertakan.

Aktiviti darat

Kemudahan kecergasan
Bola sepak
Tenis
Pengajaran tenis
Bola tampar

Pelajaran/kelas/permainan

Aerobik
Tarian

Hiburan

Hiburan dan aktiviti di tapak
Akses ke kelab di tapak

Anugerah dan gabungan

Hartanah Diperakui Eko
Hartanah ini menyertai Travellife, iaitu sebuah program yang mengukur kesan hartanah ke atas satu atau lebih daripada yang berikut: alam sekitar, komuniti, warisan budaya, ekonomi tempatan.

Bahasa

Bahasa Inggeris, Bahasa Perancis, Bahasa Sepanyol

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi percuma
  • Tersedia di sesetengah kawasan awam: Wi-fi percuma

Tempat letak kenderaan dan pengangkutan

  • Tempat letak kenderaan sendiri percuma di tapak hartanah
  • Tempat letak kenderaan mudah diakses kerusi roda tersedia
  • Tempat letak kenderaan di tapak hartanah termasuk pilihan di luar jalan

Makanan dan minuman

  • Sarapan bufet percuma tersedia setiap hari 7:00 hingga 10:00
  • 1 bar pantai
  • 2 bar tepi kolam
  • 6 restoran
  • 8 bar/ruang istirahat
  • Bar/deli snek
  • Kopi dan teh di kawasan umum

Restoran di tapak hartanah

  • Aroma
  • Asiatico
  • Bruschetta
  • Rodeo Grill
  • Yucatan

Aktiviti menarik

  • 1 tab panas
  • 13 kolam renang terbuka
  • 6 gelanggang tenis terbuka
  • Beli-belah
  • Bilik wap
  • Bola keranjang
  • Bola tampar pantai
  • Gimnasium
  • Kelab malam
  • Kelas kecergasan
  • Lapangan sasar golf
  • Meja biliard/pool
  • Memanah
  • Sauna
  • Spa perkhidmatan penuh

Kemudahan

  • ATM
  • Kedai hadiah/gerai surat khabar
  • Kedai runcit/mudah beli
  • Kemudahan dobi
  • Meja/kaunter hadapan 24 jam
  • Salun rambut
  • Tempat simpanan bagasi

Perkhidmatan tetamu

  • Bantuan lawatan dan tiket
  • Kakitangan berbilang bahasa
  • Pengemasan (harian)
  • Perkhidmatan cucian kering/dobi
  • Perkhidmatan perkahwinan
  • Perkhidmatan rencam
  • Porter/tukang angkut

Perkhidmatan perniagaan

  • Pusat perniagaan
  • Ruang persidangan seluas 597 meter persegi

Kawasan luar

  • Di pantai
  • Kerusi lepak tepi kolam
  • Payung kolam
  • Payung pantai
  • Taman
  • Teres
  • Tuala pantai

Spa perkhidmatan penuh

  • 8 bilik rawatan
  • Aromaterapi
  • Bilik rawatan pasangan
  • Bilik wap
  • Hidroterapi
  • Lulur badan
  • Mandian Turki
  • Rawatan muka
  • Refleksologi
  • Rias kuku tangan/kaki
  • Sauna
  • Spa dibuka setiap hari
  • Urutan tisu dalam
  • Urutan tuaman batu

Kebolehcapaian

  • Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
  • Laluan perjalanan mudah diakses kerusi roda
  • Lif
  • Tempat letak kenderaan mudah diakses kerusi roda

Lain-lain

  • 5 bangunan
  • Dewan bankuet
  • Hartanah bebas asap rokok

Kemudahan bilik

Bilik tidur

  • Cadar disediakan
  • Langsir gelap terus

Bilik mandi

  • Bilik mandi persendirian
  • Jubah mandi
  • Kelengkapan dandanan diri percuma
  • Pengering rambut
  • Selipar
  • Tab mandi atau pancuran mandi
  • Tuala disediakan

Hiburan

  • TV plasma 42-inci dengan saluran satelit

Makanan dan minuman

  • Air botol percuma
  • Bar mini berisi percuma
  • Pembancuh kopi/teh
  • Perkhidmatan bilik 24 jam

Lain-lain

  • Meja
  • Pencahayaan LED
  • Penyaman udara
  • Peti besi
  • Ruang tamu
  • Seterika/papan seterika
  • Telefon

Dasar

Daftar masuk

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah malam
Daftar masuk tanpa sentuh tersedia
Daftar masuk lewat tertakluk kepada ketersediaan
Daftar masuk ekspres tersedia
Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 12:00 tengah hari

Arahan daftar masuk khas

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan peliharaan

Haiwan kesayangan tidak dibenarkan

Kanak-kanak dan katil tambahan

Kanak-kanak berumur 18 dan ke bawah tidak dbenarkan berada di hartanah untuk dewasa sahaja ini; semua tetamu yang berumur lebih daripada 18 adalah dialu-alukan
Tempat tidur bayi (katil bayi) tidak disediakan

Jenis bayaran hartanah

Maklumat penting

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit; wang tunai tidak diterima
Ciri-ciri keselamatan di hartanah ini termasuk pengesan asap, sistem keselamatan, dan alat pertolongan cemas
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
Hartanah ini menguatkuasakan kod pakaian yang ketat di restoran.

Perkara yang kami harus menyebut

Fi untuk makan malam gala Malam Krismas mandatori adalah termasuk dalam jumlah harga yang dipaparkan untuk penginapan pada 24 Disember
Fi untuk makan malam gala Tahun Baru mandatori adalah termasuk dalam jumlah harga yang dipaparkan untuk penginapan pada 31 Disember
Tetamu di bawah umur 18 tahun tidak dibenarkan di hartanah orang dewasa sahaja ini

Hartanah juga dikenali sebagai

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults

Soalan lazim

Adakah Platinum Yucatan Princess Adults Only - All Inclusive mempunyai kolam?

Ya, hartanah ini mempunyai 13 kolam renang terbuka.

Berapa kos yang diperlukan untuk menginap di Platinum Yucatan Princess Adults Only - All Inclusive ?

Setakat 14 Ogo 2025, harga yang ditemui untuk penginapan 1 malam bagi 2 dewasa di Platinum Yucatan Princess Adults Only - All Inclusive pada 15 Ogo 2025 bermula serendah RM 1,089.05, tidak termasuk cukai dan fi. Harga ini berdasarkan harga satu malam paling rendah yang ditemui dalam 24 jam yang lalu untuk penginapan dalam masa 30 hari akan datang. Harga tertakluk kepada perubahan. Pilih tarikh anda untuk melihat harga yang lebih tepat.

Adakah Platinum Yucatan Princess Adults Only - All Inclusive mesra haiwan kesayangan?

Tidak, haiwan kesayangan tidak dibenarkan di hartanah.

Berapakah fi parkir di Platinum Yucatan Princess Adults Only - All Inclusive ?

Letak kenderaan sendiri adalah percuma di hartanah ini.

Apakah masa daftar masuk di Platinum Yucatan Princess Adults Only - All Inclusive ?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah malam. Daftar masuk lewat tersedia ketika masa terhad.

Apakah masa daftar keluar di Platinum Yucatan Princess Adults Only - All Inclusive ?

Daftar keluar adalah jam 12:00 tengah hari.

Adakah manfaat merangkumi semua tersedia di Platinum Yucatan Princess Adults Only - All Inclusive ?

Ya, hartanah ini merangkumi semua. Semua makanan dan minuman disertakan dan aktiviti termasuk bola sepak, tenis, bola tampar dan banyak lagi.

Di manakah terletaknya Platinum Yucatan Princess Adults Only - All Inclusive ?

Terletak sesuai di pantai, hartanah Playa del Carmen ini dalam jarak 1 bt (2 km) dari Pantai Xcalacoco dan Chun-Zumbul (tapak menyelam). Padang Golf El Camaleón Mayakoba dan Taman Eko Tres Rios juga dalam jarak 3 bt (5 km).

Platinum Yucatan Princess Adults Only - All Inclusive Ulasan

Ulasan

8.4

Sangat Baik

Penilaian 10 - Cemerlang. 1482 daripada 2782 ulasan
Penilaian 8 - Baik. 677 daripada 2782 ulasan
Penilaian 6 - Boleh diterima. 345 daripada 2782 ulasan
Penilaian 4 - Lemah. 139 daripada 2782 ulasan
Penilaian 2 - Teruk. 139 daripada 2782 ulasan

8.6/10

Kebersihan

8.8/10

Kakitangan & perkhidmatan

8.4/10

Kemudahan

8.4/10

Keadaan hartanah & kemudahan

8.6/10

Mesra alam

Ulasan

10/10 Cemerlang

Kerry

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The property is very beautiful. Nice staff and the food was deliciouso
Menginap 4 malam pada Ogo 2025

10/10 Cemerlang

Pahuldeep

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The best ever resort. Everything was well maintained and organized. Love the way how everyone was so polite and calm if the guests needed something. I have been to so many different resorts , this has been such an amazing experience.. highly recommended!! Am I coming back to this resort for vacation ? Definitely!!!! Already planning for another trip ! The staff is just amazing and so polite. They are always there to help if something.
Menginap 5 malam pada Ogo 2025

10/10 Cemerlang

David

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff and service was high quality, clean, daily activities. Staff polite and professional, restaurants well maintained , food selections good.
Menginap 5 malam pada Jul 2025

10/10 Cemerlang

Kandace

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Beautiful resort, second time staying.
Menginap 5 malam pada Ogo 2025

8/10 Baik

Erica

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Overall good stay
Menginap 7 malam pada Ogo 2025

10/10 Cemerlang

Rachell Villanueva, Salem

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
My room is in the quiet side of the resort, the food is OK and it’s pretty safe. You see some wild animals. The beach is not swimmable You need to walk for 5 minutes to the family resort if you want to swim in the beach, they have a lot of swimming pools I pretty much enjoy staying here.
Menginap 5 malam pada Ogo 2025

10/10 Cemerlang

Sarah

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
From the moment I arrived to when I left everyone was amazing; checking in and out was a breeze no issues property is absolutely beautiful every one there made you feel welcomed and like family definitely will be back again for vacations ☺️💕
Menginap 5 malam pada Ogo 2025

8/10 Baik

David Louis

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The service was great and very friendly. I had a great time. Definitely will come when they have no seaweed. Thank you
Menginap 7 malam pada Ogo 2025

10/10 Cemerlang

Barbaro Rene Torres

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Muy bueno
Menginap 3 malam pada Ogo 2025

10/10 Cemerlang

Yasmani

Mengembara bersama pasangan, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
La propiedad muy bonita , limpia y tranquila . La recreación muy buena todos los días con varias opciones para todos , lo único que debería mejorar es el aire acondicionado de las habitaciones que solo llega a 22 no se puede bajar más .
Menginap 3 malam pada Ogo 2025

4/10 Lemah

Nicholas

Mengembara bersama pasangan
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan
Pools close at 8, which is nonsense. Booked honeymoon suite, didn’t get a private dinner. The resort cancelled it sighting rain, the sky’s were clear all day. Hibachi was really nice. Concierge is a joke. P (concierge manager), rude and deceitful. Post they have 6 restaurants- rarely open. Room service said would be 45 minutes, took 1.5 hours. The valets and bartenders are the only personal people who seem to care about the customer experience. Waiters and concierge all rude. Maybe it was because we were from the US. Really seemed like a we have your money anyway and do not care mentality. Will not return to a Princess resort. Looked amazing on paper. Super disappointed. Pro’s Valet/bartenders Excursions were amazing but can get those anywhere. Pools were nice, but closing at 8 at an adult all inclusive is ridiculous.
Menginap 3 malam pada Ogo 2025

10/10 Cemerlang

Jason

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff were all amazing! Very friendly, accommodating, and made you feel like family! The food options were all fantastic! It was a great mix of relaxation and lots of entertainment! The day time activities at the main pool were all engaging and entertaining while still allowing a good atmosphere to relax in. There was a show every evening as well to finish the night off after a delicious dinner! The whole place was clean they did a great job of keeping up with the maintenance. We would absolutely love to come back!
Menginap 5 malam pada Jul 2025

8/10 Baik

Gregory, Dawsonville

Mengembara bersama keluarga
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan
Swimouts
Menginap 5 malam pada Ogo 2025

10/10 Cemerlang

Martin, St-jean-sur-Richelieu

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Les restos ne sont plus aussi bon qu avant et au lieu d avoir accès à tous les restos ils ont limite et plusieurs étaient fermes et ouvert à tour de rôle. Ça m’a beaucoup déçu. Qualité du déjeuner 10/10 Dîner / 6/10 Souper 6/10.
Menginap 14 malam pada Jul 2025

8/10 Baik

Leissa

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
It was quiet and relaxing. The resort could do better letting guests know what activities are going on, liking putting notices in the room or having a channel dedicated to the resort with information. Also possibly a map of the resort where everything is located as well. About the rooms, definitely could use more lighting and a full length mirror.
Menginap 3 malam pada Ogo 2025

2/10 Teruk

Michelle, Worcester

Mengembara bersama keluarga
Tidak sukakan: Kakitangan & perkhidmatan
Definitely not a 5 star resort! The only restaurant we could ever get into was the buffet, which is very small with minimal options compared to many other resorts I've been to. The other were closed every other night, so why am I paying for an all inclusive? As someone else mentioned, the maintenance of the property could be better. Yes, there are animals that roam freely as it is on a nature reserve, but the garbage everywhere attracts them even more, and they could clean up the poop that's all over the walkways a little more, but that isn't even my biggest issue. I was in Mexico for dental tourism. I had surgery and needed to rest to heal. The beds here are like sleeping on a board, the pillows are awful and every night I had tiny little bugs crawling all over me. My brother had severe allergic reaction to all of the animals, no fault of the resort, but I guess we were expected to stay and have him suffer. After the 3rd day we had to check out halfway through our stay and book another resort. I couldn't take not being able to sleep and my brother couldn't take the allergies anymore. The animals will rummage through your stuff when you are at the pool, or if you have anything on the balcony, leaving their fur and dander on your stuff. The hotel is refusing even a 50 percent refund of the the remainder of the stay that we could not tolerate. I didn' expect a full refund or even a refund of the days that we were there, but they refused and did not care.
Menginap 6 malam pada Ogo 2025

10/10 Cemerlang

aly

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Super
Menginap 5 malam pada Apr 2025

10/10 Cemerlang

Amirah

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff are amazing and very helpful, the resort is very clean and the food was a 10/10
Menginap 3 malam pada Ogo 2025

10/10 Cemerlang

Bryan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Loved our stay! The hotel was super clean, the staff was amazing, and the food with live entertainment made the whole experience so much fun." Loved our stay! The hotel was super clean, the staff was amazing, and the food with live entertainment made the whole experience so much fun." Loved our stay! The hotel was super clean, the staff was amazing, and the food with live entertainment made the whole experience so much fun.
Menginap 3 malam pada Jul 2025

8/10 Baik

Debra

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The property was beautiful and the staff went above and beyond to make you feel comfortable. I was very disappointed that we could not use the beach. The smell was horrific. Not the hotels fault. My only complaint was that the gym was closed 3 of the 7 days that we were there, only 2 of the 4 restaurants were open each day and there wasn’t any prior warning as to which ones would be closed. The mosquitos were unbearable. Music was in the outside plaza and the mosquitos feasted on everyone. 😁. The outside plaza has no overhead fans so it was very hot sitting in there while being bit by mosquitoes. Would definitely go back to this resort but not in the summer.
Menginap 6 malam pada Ogo 2025

8/10 Baik

ChyAnn Druesilla

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Bed comfort was great. Food options was okay
Menginap 7 malam pada Jul 2025

10/10 Cemerlang

Magdalena Astacio-

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We booked the swim out pool suite. Everyone was attentive and pleasant. Fabiola AKA Fabi, the photographer, was such a sweetheart! We enjoyed our sessions with her and we highly recommend her to everyone! I set up a surprise for my husband in celebration of our 34th wedding anniversary. Paulette did not disappoint me. Our room was ready for our arrival with no issues. The room was decorated with balloons, rose petals and the flameless candles! Thank you Platinum Yukatan for a wonderful experience. Will be going again!
Menginap 5 malam pada Jul 2025

6/10 Boleh diterima

Veronica

Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan
Here’s what I will say invest in some full length mirrors for the rooms. In rooms like mine that had the outdoor tubs maybe take note that some, well need replacing. The restaurants only opening every other night seemed quite limiting. With that said they were crowded as only two were open the staff did their best but some nights the food was cold. Me personally unless gifted I would not come back. I also celebrated my 50th birthday they did not send one piece of cake to my room to say happy birthday I have never went to a hotel and never had them at least give you a slice of cake. Lastly selling $32 usd sun block is just crazy work I get needing to make a profit that is just wild. Best of luck to y’all.
Menginap 4 malam pada Ogo 2025

6/10 Boleh diterima

Maria

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Sukakan: Kebersihan
The good: employees very friendly and courteous, good quality facilities and internet access. The bad: room service SUCKS!!! They act like they don’t want to service you and food arrives cold every single time plus selection is VERY limited, one of the times l order room service they didn’t even deliver it and l guess they noticed cause they called to ask and when l told him l never got my order he said he was going to check and l didn’t hear from him again so l ended up going to the buffet restaurant, Specialty restaurant are not open daily. Night show was cancelled and no notice was given. I have stayed at other resorts before and they had staff driving people around in golf carts 24-7 but not at this one. Is not convenient walking long distances to go eat or do anything. My bathroom had mold. Patio could’ve used a good swepping. Had to purchase a $1,600 pesos bottle to be able to make a “reservation” at one of the restaurants. Suppoused to be “All inclusive” but choices for drinks and food are limited or available for an extra charge🙄
Menginap 7 malam pada Jul 2025

6/10 Boleh diterima

Diego

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Sukakan: Kakitangan & perkhidmatan
Stayed here in August 2025. I think the pictures on the site are a bit more deceiving than what is in person. Overall, it was an ok resort to stay in. The staff were all incredibly kind and accommodating. However, the facilities and rooms themselves appeared to be a bit rundown and at times dirty. The rooms themselves were fine, but also need renovations and full deep cleanings. The food there was decent but nothing impressive. The beach area unfortunately had massive amounts of seaweed that made it impossible to go into the water and also had a strong smell which at times carried into the resort. The main pool area at times stayed noisy because of ongoing activities that were being done by the activities team. But there was another smaller pool, which was a lot calmer. The restaurants there were fairly nice however you were unable to make a reservation in advance and needed to present yourself a couple hours before dinner to make the reservation. If you are booking via Expedia, it is encouraged that you confirm in advance with the resort what you are booking is what you will be getting. When we arrived there were two rooms that we requested have two double beds. When we were checking in, they stated that this was not the case and provided the two rooms with one king size bed.I showed them the Expedia confirmation, but they stated that that was not what they had on their end. They were able to accommodate us in the end, but another detail to be mindful of beforehand.
Menginap 3 malam pada Ogo 2025