Catalonia Playa Maroma – All Inclusive

Hartanah 4.0 bintang

Pilih tarikh untuk melihat harga

Ulasan

8.4 daripada 10
Sangat baik

Kemudahan popular

  • Kolam renang
  • Tab panas
  • Termasuk sarapan
  • Merangkumi semua
  • Spa
  • Termasuk parkir

Lihat manfaat yang anda akan nikmati dengan VIP Access

Nikmati lebih banyak apabila anda menjadi ahli

  • Jimat 15% atau lebih lagi pada hartanah VIP Access terpilih apabila anda menjangkau tingkat Silver atau lebih tinggi
  • Nikmati perkhidmatan dengan kualiti dinilai tinggi dan luar biasa
  • Nikmati faedah penginapan di hartanah terpilih, serta naik taraf bilik percuma, daftar masuk awal dan daftar keluar lewat apabila tersedia

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 8 daripada 8 bilik

Privileged Romance

9.4 daripada 10
Luar biasa
(11 ulasan)

Sorotan

Balkoni
Penyaman udara
Menu bantal
Kipas siling
Langsir/tirai gelap terus
Katil berlapik
Bilik mandi persendirian
Pengering rambut
  • Pemandangan taman
  • 35 meter persegi
  • Boleh menampung 2
  • 1 Katil Raja (King)

Superior Room (Privileged)

7.8 daripada 10
Baik
(35 ulasan)

Sorotan

Balkoni
Penyaman udara
Katil bayi/kot percuma
Kipas siling
Langsir/tirai gelap terus
Bilik tidur berasingan
Bilik mandi persendirian
Pengering rambut
  • Pemandangan taman
  • 35 meter persegi
  • 1 bilik tidur
  • Boleh menampung 4
  • 2 Katil Kelamin (Double) ATAU 1 Katil Raja (King)

Premium Room

8.6 daripada 10
Cemerlang
(46 ulasan)

Sorotan

Balkoni
Penyaman udara
TV
Langsir/tirai gelap terus
Kipas siling
Bilik tidur berasingan
Pengering rambut
Bilik mandi persendirian
  • Pemandangan taman
  • 38 meter persegi
  • 1 bilik tidur
  • Boleh menampung 4
  • 1 Katil Raja (King) ATAU 2 Katil Kelamin (Double)

Premium Deluxe Room

8.0 daripada 10
Sangat baik
(42 ulasan)

Sorotan

Balkoni
Penyaman udara
TV
Langsir/tirai gelap terus
Kipas siling
Bilik tidur berasingan
Pengering rambut
Bilik mandi persendirian
  • Pemandangan taman
  • 38 meter persegi
  • 1 bilik tidur
  • Boleh menampung 4
  • 1 Katil Raja (King) ATAU 2 Katil Kelamin (Double)

Privileged Suite

8.0 daripada 10
Sangat baik
(5 ulasan)

Sorotan

Balkoni
Penyaman udara
TV
Langsir/tirai gelap terus
Kipas siling
Bilik tidur berasingan
Pengering rambut
Bilik mandi persendirian
  • Pemandangan taman
  • 47 meter persegi
  • 1 bilik tidur
  • Boleh menampung 4
  • 1 Katil Raja (King)

Privileged Suite Ocean View & Swim Out

8.0 daripada 10
Sangat baik
(1 ulasan)

Sorotan

Balkoni
Penyaman udara
TV
Langsir/tirai gelap terus
Kipas siling
Bilik tidur berasingan
Pengering rambut
Bilik mandi persendirian
  • Pemandangan sebahagian lautan
  • 116 meter persegi
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Raja (King)

Privileged Romance Deluxe

9.0 daripada 10
Hebat
(2 ulasan)

Sorotan

Balkoni
Penyaman udara
TV
Langsir/tirai gelap terus
Kipas siling
Bilik tidur berasingan
Pengering rambut
Bilik mandi persendirian
  • Pemandangan taman
  • 38 meter persegi
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Raja (King)

Premium Room

9.6 daripada 10
Luar biasa
(4 ulasan)

Sorotan

Balkoni
Penyaman udara
Langsir/tirai gelap terus
Kipas siling
Bilik tidur berasingan
Pengering rambut
Bilik mandi persendirian
Kelengkapan dandanan diri mesra alam
  • Pemandangan taman
  • 38 meter persegi
  • 1 bilik tidur
  • Boleh menampung 1
  • 1 Katil Raja (King)

Anda juga mungkin menyukai

Mod logo
Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!

Tentang kawasan sekitar

Maroma, sebuah kawasan kejiranan di Playa del Carmen, Catalonia Playa Maroma – All Inclusive berhampiran taman tema dan di pantai. Sementara keindahan semula jadi Pantai Maroma dan Taman Eko Tres Rios dapat dinikmati oleh sesiapa sahaja, mereka yang inginkan aktiviti boleh ke Padang Golf El Camaleón Mayakoba. Mengembara bersama kanak-kanak? Pertimbangkan Temazcal Natura, atau saksikan acara atau perlawanan di Stadium Mario Villanueva Madrid. Anda rasa ingin mencuba aktiviti air? Aktiviti berkayak, selam skuba dan bersnorkel dapat ditemui berdekatan hartanah. Layari panduan perjalanan Playa del Carmen kami
Peta
Carretera Federal 307 Km.306-250, Maroma, Playa del Carmen, QROO, 77710

Tempat berdekatan

  • Pantai Maroma
    Pantai Maroma
    2 min memandu - 0.7 km
  • Come this way :)
    Pantai Paradise
    8 min memandu - 5.3 km
  • Padang Golf Playa Paraiso
    6 min memandu - 4.3 km
  • Butik Cirque du Soleil di Vidanta Riviera Maya
    6 min memandu - 4.6 km
  • Padang Golf El Camaleón Mayakoba
    12 min memandu - 12.7 km

Bergerak

  • Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun) - 40 minit memandu

Restoran

  • Alberca - Pool - Bar
    14 min memandu
  • El Pajarito
    9 min berjalan kaki
  • Preferred Beach Club
    1 min berjalan kaki
  • Rhapsody Cocktail Bar
    13 min memandu
  • La Brisa Buffet Restaurant
    15 min memandu

Tentang hartanah ini

Catalonia Playa Maroma – All Inclusive

Mewah bagi hartanah mesra keluarga berdekatan Pantai Maroma
Di Catalonia Playa Maroma – All Inclusive, anda boleh menantikan sarapan bufet percuma, kelab malam dan bar kolam. Nikmatilah urutan tisu mendalam, Balut badan dan Aromaterapi di Alegría Spa, tapak spa. Di6 restoran di tapak, nikmati Makan tengah hari, Makan malam, masakan Itali dan pemandangan taman. Akses Internet wayarles percuma tersedia kepada semua tetamu bersama dengan teres dan beli-belah di tapak.
Anda juga akan mendapati manfaat seperti:
  • Kolam renang terbuka dan kolam kanak-kanak
  • Percuma letak kenderaan sendiri
  • 2 gelanggang tenis terbuka, penjagaan anak/bayi (surcaj) dan bantuan pelancongan/tiket
  • Kakitangan berbilang bahasa, perkhidmatan perkahwinan dan hartanah bebas asap rokok
  • Ulasan tetamu amat memuji pilihan tempat makan, pantai dan kakitangan yang mesra
Ciri-ciri bilik
Kesemua 404 bilik menawarkan keselesaan seperti ruang kerja komputer riba dan penyaman udara, di samping manfaat seperti Wi-fi percuma dan peti besi. Ulasan tetamu memberikan kata-kata positif tentang kebersihan bilik di hartanah.
Tambahan kepada kemudahan termasuk:
  • Berbilang bilik mandi dengan kelengkapan dandanan diri mesra alam dan pancuran mandi
  • Almari pakaian, balkoni dan penjagaan anak dalam bilik (surcaj)

Butiran merangkumi semua

Kadar bilik merangkumi semua tersedia di Catalonia Playa Maroma – All Inclusive. Kadar ini lebih tinggi kerana makanan dan minuman di tapak hartanah termasuk dalam kadar bilik (sekatan tertentu mungkin dikenakan).

Gratuiti dan cukai

Termasuk gratuiti dan gratuiti tambahan atas budi bicara tetamu diterima.

Makanan dan minuman

Makanan à la carte, snek dan minuman disertakan
Bar mini dalam bilik (termasuk semua minuman)

Aktiviti dan kemudahan/peralatan

Semua aktiviti dan penggunaan kemudahan dan peralatan di tapak hartanah disertakan.

Aktiviti air

Aktiviti berkayak
Pengajaran selam skuba
Bersnorkel

Aktiviti darat

Kemudahan kecergasan
Bola sepak
Tenis
Bola tampar

Pelajaran/kelas/permainan

Aerobik
Tarian
Pilates
Kecergasan air
Yoga

Hiburan

Hiburan dan aktiviti di tapak
Akses ke kelab di tapak
Persembahan langsung di tapak
Majlis tema

Anugerah dan gabungan

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hartanah serupa

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi percuma dan Internet berwayar
  • Tersedia di sesetengah kawasan awam: Wi-fi percuma

Tempat letak kenderaan dan pengangkutan

  • Tempat letak kenderaan sendiri percuma di tapak hartanah
  • Letak kenderaan sendiri di tapak adalah terhad
  • Tempat letak kenderaan mudah diakses kerusi roda tersedia

Makanan dan minuman

  • Sarapan bufet percuma tersedia setiap hari 7:00 hingga 10:30
  • 1 bar tepi kolam
  • 1 kedai kopi/kafe
  • 3 bar/ruang istirahat
  • 6 restoran
  • Bar/deli snek

Restoran di tapak hartanah

  • Adelita
  • Ayami
  • El Pajarito
  • Grill
  • Toscana

Aktiviti menarik

  • 1 kolam renang terbuka
  • 1 tab panas
  • 2 gelanggang tenis terbuka
  • Beli-belah
  • Bilik permainan/arked
  • Bilik wap
  • Gimnasium
  • Kelab kanak-kanak percuma
  • Kelab malam
  • Kolam kanak-kanak
  • Sauna
  • Spa perkhidmatan penuh
  • Taman permainan

Mesra keluarga

  • 1 kolam renang terbuka
  • Aktiviti terselia percuma untuk kanak-kanak
  • Bar/deli snek
  • Bilik permainan/arked
  • Kelab kanak-kanak percuma
  • Kemudahan dobi
  • Kolam kanak-kanak
  • Penjagaan anak/bayi dalam bilik
  • Taman permainan

Kemudahan

  • ATM
  • Dispenser air
  • Kedai hadiah/gerai surat khabar
  • Kemudahan dobi
  • Meja/kaunter hadapan 24 jam
  • Tempat simpanan bagasi

Perkhidmatan tetamu

  • Bantuan lawatan dan tiket
  • Kakitangan berbilang bahasa
  • Pengemasan (harian)
  • Perkhidmatan "turndown"
  • Perkhidmatan perkahwinan
  • Perkhidmatan rencam

Kawasan luar

  • Di pantai
  • Di pelantar laluan/sesiaran
  • Di teluk
  • Taman
  • Teres

Spa perkhidmatan penuh

  • 4 bilik rawatan
  • Aromaterapi
  • Balut badan
  • Bilik rawatan pasangan
  • Bilik wap
  • Kawasan rawatan terbuka
  • Lulur badan
  • Rawatan muka
  • Refleksologi
  • Rias kuku tangan/kaki
  • Sauna
  • Spa dibuka setiap hari
  • Tab panas
  • Urutan sukan
  • Urutan Sweden
  • Urutan tisu dalam
  • Urutan tuaman batu

Kebolehcapaian

  • Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
  • Laluan perjalanan mudah diakses kerusi roda
  • Tempat letak kenderaan mudah diakses kerusi roda
  • Tingkat atas hanya boleh diakses melalui tangga

Lain-lain

  • 3 tingkat
  • 6 bangunan
  • Dasar kitar semula yang komprehensif
  • Dasar sisa makanan yang komprehensif
  • Dewan bankuet
  • Dibina pada 2000
  • Hartanah bebas asap rokok
  • Layanan berperikemanusiaan terhadap haiwan liar yang dikurung
  • Pilihan tempat makan vegan
  • Pilihan tempat makan vegetarian
  • Sarapan vegetarian tersedia
  • Sekurang-kurangnya 80% cahaya daripada LED
  • Tingkap dwilapisan

Kemudahan bilik

Bilik tidur

  • Cadar disediakan
  • Langsir gelap terus

Bilik mandi

  • Bilik mandi persendirian
  • Kelengkapan dandanan diri percuma
  • Pancuran mandi
  • Pengering rambut
  • Selipar
  • Tuala disediakan

Makanan dan minuman

  • Air botol percuma
  • Bar mini

Lain-lain

  • Dispenser pukal untuk kelengkapan dandanan diri
  • Kelengkapan dandanan diri mesra alam
  • Kipas siling
  • Meja
  • Penyaman udara (kawalan suhu)
  • Peti besi
  • Ruang kerja komputer riba
  • Seterika/papan seterika
  • Suis jimat tenaga dalam bilik tamu
  • Tandas cekap air
  • Telefon

Dasar

Daftar masuk

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah malam
Daftar masuk lewat tertakluk kepada ketersediaan
Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 12:00 tengah hari
Daftar keluar lewat tertakluk kepada ketersediaan
Fi daftar keluar lewat akan dikenakan

Arahan daftar masuk khas

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan peliharaan

Haiwan kesayangan dan haiwan perkhidmatan tidak dibenarkan

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan
2 kanak-kanak, sehingga umur 6 tahun, boleh menginap percuma jika menggunakan katil sedia ada apabila tinggal di bilik ibu bapa atau penjaga
Katil lipat simpan/tambahan tidak tersedia

Jenis bayaran hartanah

Maklumat penting

Fi

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Cukai bandar raya dikenakan: MXN 58.66 setiap penginapan semalam

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

Sila ambil perhatian: Tetamu memerlukan tiket untuk mengakses setiap restoran a la carte. Tiket disediakan semasa mendaftar masuk, berdasarkan tempoh penginapan. Tiket tidak boleh dibeli.

Kemudahan tambahan

  • Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan)

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit, kad debit dan wang tunai
Hartanah ini mempunyai hak untuk melakukan prapengesahan kepada kad kredit tetamu sebelum ketibaan.
Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, sistem keselamatan, dan alat pertolongan cemas
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah

Perkara yang kami harus menyebut

Hartanah ini tidak mempunyai lif
Tempahan diperlukan untuk perkhidmatan urut dan rawatan spa; tempahan boleh dibuat dengan menghubungi hartanah sebelum ketibaan, menggunakan maklumat hubungan pada pengesahan tempahan
Fi untuk makan malam gala Malam Krismas mandatori adalah termasuk dalam jumlah harga yang dipaparkan untuk penginapan pada 24 Disember
Fi untuk makan malam gala Tahun Baru mandatori adalah termasuk dalam jumlah harga yang dipaparkan untuk penginapan pada 31 Disember
Hanya tetamu berdaftar yang dibenarkan dalam bilik tamu
Haiwan kesayangan dan haiwan perkhidmatan tidak dibenarkan di hartanah ini
Tetamu di bawah 18 tahun tidak dibenarkan masuk ke spa
Hartanah ini mengalu-alukan tetamu daripada semua kecenderungan seksual dan identiti jantina (mesra LGBTQ+)

Hartanah juga dikenali sebagai

Catalonia Maroma
Catalonia Maroma Privileged
Catalonia Privileged
Catalonia Privileged All Inclusive
Catalonia Privileged Maroma
Catalonia Privileged Maroma All Inclusive All-inclusive property
Privileged Maroma
Catalonia Playa Maroma Del Carmen
Catalonia Playa Maroma Hotel Playa Del Carmen
Catalonia Privileged Maroma All Inclusive Playa del Carmen
Catalonia Privileged oma Incl
Catalonia Privileged Maroma All Inclusive
Catalonia Playa Maroma – All Inclusive Playa del Carmen
Catalonia Playa Maroma – All Inclusive All-inclusive property

Soalan lazim

Adakah Catalonia Playa Maroma – All Inclusive mempunyai kolam?

Ya, hartanah ini mempunyai kolam renang terbuka dan kolam kanak-kanak.

Adakah Catalonia Playa Maroma – All Inclusive mesra haiwan kesayangan?

Tidak, haiwan kesayangan tidak dibenarkan di hartanah.

Berapakah fi parkir di Catalonia Playa Maroma – All Inclusive?

Letak kenderaan sendiri adalah percuma di hartanah ini.

Apakah masa daftar masuk di Catalonia Playa Maroma – All Inclusive?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah malam. Daftar masuk lewat tersedia ketika masa terhad.

Apakah masa daftar keluar di Catalonia Playa Maroma – All Inclusive?

Daftar keluar adalah jam 12:00 tengah hari. Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan).

Adakah manfaat merangkumi semua tersedia di Catalonia Playa Maroma – All Inclusive?

Sesetengah pelan kadar tersedia di hartanah ini adalah merangkumi semua.

Di manakah terletaknya Catalonia Playa Maroma – All Inclusive?

Terletak di Maroma, hartanah yang menghadap ke pantai ini terdapat di pelantar laluan, hanya beberapa langkah dari Pantai Paradise dan Pantai Maroma. Pantai Virgen dan Padang Golf Playa Paraiso juga dalam jarak 3 bt (5 km).

Ulasan

Catalonia Playa Maroma – All Inclusive Ulasan

8.4

Sangat Baik

8.8

Kebersihan

2.0

Lokasi

8.8

Kakitangan & perkhidmatan

8.4

Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 612 daripada 1115 ulasan
Penilaian 8 - Baik. 261 daripada 1115 ulasan
Penilaian 6 - Boleh diterima. 129 daripada 1115 ulasan
Penilaian 4 - Lemah. 68 daripada 1115 ulasan
Penilaian 2 - Teruk. 45 daripada 1115 ulasan

Ulasan

10/10 Cemerlang

Wendy

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The room was very spacious and clean. Housekeeping came to the room at least two times a day providing fresh towels and tidied the room. The buffet restaurant has several food options. If you are looking for a more relaxed Cancun experience this hotel is the right choice.
Menginap 3 malam pada Feb 2026

10/10 Cemerlang

Terry

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
We love it here! Small, manageable, lovely — the vegetation, the rooms, the pool (jhovan and Consuela delivering ice cream around the pool) and the beach is stunning !!! It’s more low key than some and we love that. Shout out to the staff that works so so so hard for it to feel this lovely. We are so grateful!
Menginap 7 malam pada Feb 2026

6/10 Boleh diterima

Antonio Manuel

Mengembara bersama pasangan
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Tidak sukakan: Kemudahan
Genral layout of hotel and grounds was beautiful. Most staff were polite and helpful. Long line ups at bars was terrible needs more staff to man bars. Only had warm water to shower on occasion and some days not at all. No bottled water in room for first 3 days to drink and make coffee. Beach was amazing again limited staff for drink orders or none at all. In genral its a beautiful place with enormous potetial that has not been realized.
Menginap 8 malam pada Feb 2026

6/10 Boleh diterima

Derek

Mengembara bersama pasangan, Mengembara bersama kumpulan
Sukakan: Kebersihan
Tidak sukakan: Kemudahan
The hotel overall was ok, lobby looked very old . The room was renewed and was ok. The reservation to restaurants was almost impassible, lines to get the drink by the beach was 20-30 people long, the entertainment team completely didn’t speak English because they don’t like America even though they like $$. I felt very weird and rood .
Menginap 4 malam pada Feb 2026

8/10 Baik

Marek

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Yes and yes
Menginap 4 malam pada Feb 2026

10/10 Cemerlang

Ronald

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The food was outstanding, with plenty of variety and fresh flavors at every restaurant. The staff went above and beyond to make us feel welcome, always attentive and friendly. The entertainment and activities kept us engaged, yet there were also plenty of peaceful spots to simply unwind.
Menginap 4 malam pada Feb 2026

10/10 Cemerlang

Thaís

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Excelente Resort! Eu e minha família amamos. A comida é variada e muito gostosa, foi o primeiro resort que fomos que gostamos da sobremesa kkk Era tudo delicioso! So o restaurante mamma mia que deixou a desejar, as massas do restaurante principal eram melhor preparadas. Nao conseguimos reserva para os outros. O ambiente do hotel é muito aconchegante, mas precisa de mais guarda sois, alguns dias era dificil achar sombra por la tanto na piscina quanto na praia. A Praia é maravilhosa! Os funcionários sao muito educados e atenciosos, nao havia distinção de atendimento. O quarto deluxe premium é muito bom, limpo e confortável, mas o box do banheiro deveria ter uma porta de vidro maior pois vazava agua com facilidade. Em geral, excelente e esperamos voltar!
Menginap 5 malam pada Feb 2026

6/10 Boleh diterima

Amanda

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama kumpulan
Sukakan: Kebersihan, kemudahan
This was a really decent resort. The food and the facilities were both good. We loved that it was very natural with lots of critters and foliage. Out room was satisfactory, definitely the right value for what we paid. Our toilet was broken but it was resolved quickly and professionally. Unfortunately the service often left us wanting. Our service experience was extremely polarising; it was either phenomenal or poor. At check in, we were treated quite robotically by the reception staff we dealt with, often times bordering on rude. Our traveling companions on the other hand dealt with another staff member (immediately next to us) and were received warmly with lots of offers to make their stay more comfortable and enjoyable. They were offered early access to their room, which upon hearing this our staff member told us “absolutely not.” We returned to reception ten minutes later and asked the other staff member who gave us immediate access to our room. Other circumstances like this arose through the trip where one staff member would be very accommodating but another would be rude and short with us. Also a note to avoid the staff members in the white polo shirts. They are very pushy about their Executive packages and it became a chore to try and avoid them each day.
Menginap 9 malam pada Feb 2026

4/10 Lemah

Nisreen

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Tidak sukakan: Keadaan hartanah & kemudahan
The room was decent, but they kept pushing a membership on us the entire time, which ended up wasting a whole day in discussions. They had promised my mom a complimentary spa session just for meeting with them, even if we chose not to sign up. However, once we declined the offer, that promise wasn’t honored. The resort itself was smaller than I anticipated.
Menginap 4 malam pada Mei 2024

10/10 Cemerlang

Joseph

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Excellent staff, beautiful beach, fantastic Bloved restaurant and Japenese grill
Menginap 7 malam pada Feb 2026

2/10 Teruk

Philip, South Jordan

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Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
We have gone to this resort for almost 2 decades, and we are sorry to say that it is now a cheap resort that is catering to a clientele of drunk, rude people who are more interested in getting as drunk as possible and yelling at the staff! It is no longer the beautiful and calm paradise resort, but a spring breaker that is having their first beer and now wants to party! Definitely do not take your families or children to this resort. They advertise it as family friendly, but it is absolutely not! They also advertise it for honeymooners and it is not a place for honeymooners! We experienced everything from broken glass in the food at the buffet to a child pooping in the swimming pool and the staff did nothing about it. They just kept letting everyone continue to swim in the pool while the poop was being swept off to the sidewalk. A large amount of amenities that they still post on their site and include in their promotional materials are no longer at the resort. They have traded in amenities and services for their customers, and now have fancy patio furniture instead. The management also allows the guests to act incredibly rude to not only other guests, but also their staff. The staff is trying to do their job the best they can, but it is obvious that there is no joy left in their work. Expedia should absolutely not rate this as a VIP hotel! There is nothing about the hotel that is VIP.
The beach towels, they provide have large holes in them with stains!
Large holes in the beach towels. This was not a one off situation. We came across several towels while we were there that were in very very poor condition.
This was the very sharp piece of broken porcelain back glass that was in the yogurt at the buffet. This could be an incredibly dangerous situation. Just imagine if one of the little kids that stayed at the resort swallowed this.
Menginap 17 malam pada Jan 2026

4/10 Lemah

Cornelia, Middle Village

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Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Smelly rooms and big lines at the buffet, limited restaurants availability for dinner.
Menginap 8 malam pada Dis 2025

10/10 Cemerlang

Noora

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Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Clean, great friendly service, all inclusive great, clean great beach and activities
Menginap 4 malam pada Jan 2026

10/10 Cemerlang

Renee

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Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Staff were wonderful! The room had some issues but biggest issue was the App the hotel uses to book reservations at the restaurants. Most of us could not access the App and when we did it was very difficult for a group to get reservations. We had help once from Guest Services. They need a new system!!
Menginap 7 malam pada Jan 2026

10/10 Cemerlang

Izabela

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Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
It was everything perfectly. Hotel, shuttle, service, everything. Is second time I do this booking and for sure I will do it again. :)
Menginap 7 malam pada Jan 2026

8/10 Baik

Oxana

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Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Every thing was great-clean room, friendly staff and amenities. However, the system to reserve a restaurant was poorly designed and not working. I was not able to log in to reserve a restaurant. Had to eat at a buffet every day.
Menginap 7 malam pada Jan 2026

10/10 Cemerlang

Serguei

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Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Friendly staff, good food, but most important - white sandy beeches with no seaweed and corals close to the shore.
Menginap 6 malam pada Jan 2026

4/10 Lemah

Khatuna Salome

Sukakan: Kebersihan
Tidak sukakan: Keadaan hartanah & kemudahan
Stayed here only because our usual resort was under renovation. Giving 2 stars mainly for the staff, who work very hard and deserve tips. We booked VIP/Privilege through Expedia, but it was unclear what benefits were included, and it didn’t feel worth the upgrade. The beach is nice, but there is too much shade from palm trees, so you often have to move sunbeds to find sun. Sunbeds are basic and uncomfortable for long use. Food was disappointing overall: bland, under-seasoned, sometimes cold, with long waits at restaurants. The Steakhouse was the best à la carte option, but if you want medium-rare steak, order it well done. Mexican restaurant was below average, hibachi nothing special, and room service very limited. Lobby is dark with uncomfortable seating; lobby bathrooms were not clean and had flushing issues. Lukewarm shower water and lack of bathroom ventilation were also problems. Only one smoking area near the lobby, no chairs, very uncomfortable. Staff and animation team were the highlight. Unfortunately, the resort itself did not meet expectations.
Menginap 10 malam pada Jan 2026

6/10 Boleh diterima

Rainer

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Sukakan: Kebersihan
The renovated room was moldy and not nice at all. We got a bit better one the next day though. Room was clean. Food was average, restaurants were better but hard to book as many are closed several days a week. Beach is nice. Generally we found it expensive for what it offers.
Menginap 7 malam pada Dis 2025

6/10 Boleh diterima

Camille

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Sukakan: Kebersihan
I think the differences in experience depend on if you are part of their privilege program or not, or what avenue you took to book your vacation. The privileged group had certain foods, beverages, restaurants and even tables that we weren't allowed to access. Their living quarters even looked completely different, and was what I saw more often on their website. The room, although very clean, was in okay condition, cracks in the walks and ceiling, worn out furniture and mirrors, and not really what you see in the photos. The food was very good in the main restaurant, and had better Mexican food than their Mexican restaurant. The staff were very friendly but very few went above and beyond to make sure your needs were met; simple requests like chairs at the beach were met with "it's not possible" and there were very few staff working around the pool and beach areas. Interestingly enough, there was not much entertainment throughout the day until the Monday we left, we wondered if it was a way to introduce new guests and then would putter out throughout the week. We have stayed at a few other all-inclusives and although we made the most of our time here, it did not live up to the others, especially within the same price range.
Menginap 4 malam pada Jan 2026

8/10 Baik

Silvia

Sukakan: Kebersihan, keadaan hartanah & kemudahan
La stanza sempre super pulita, il cibo buono ma sempre uguale.
Menginap 12 malam pada Jan 2026

8/10 Baik

Jose

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The sheets smells dampened. No option to get bottle water! I think drinking their water or their food the fish cause me to have diarrhea.
Menginap 3 malam pada Jan 2026

6/10 Boleh diterima

Carlos M

Sukakan: Kebersihan, keadaan hartanah & kemudahan
The hot water wasn't good.
Menginap 3 malam pada Jan 2026

6/10 Boleh diterima

Oleksandr

Menginap 6 malam pada Jan 2026

10/10 Cemerlang

Ashish

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Our second time staying atvthe resort. Clean , friendly staff and great food
Menginap 7 malam pada Jan 2026