CitizenM Hotels Normandy Shores hotels

"WIfi was slow, at times nonexistent! I had to go to a Starbucks cafe to get work done, ugh. Pool was decent, could be cleaner. All in all a good place to stay when catching a flight or connecting in FLL. FREE shuttle setvice to and from the airport is awesome!!!!"

"Super awesome staff love the pool and bar and view. Neighbor above never slept in three straight days. Only bad thing "

"The location is great for walking to the beach and local restaurants . Staff were nice . Rooms have a mini kitchen which would be helpful to save money. Has a nice clean small pool. Just no vending machines , the building by the office is super loud because it’s closer to the street. My mattress was super hard and very worn in on one side , but management said they would take care of it . Great ok for the price and proximity to the beach was awesome . "

"Awesome "

"Staying for a work conference. Unfortunately, it is also during spring break so the hotel closes pools early. There is also not a refrigerator in the room to store medications, leftover restaurant food or personal drinks. "

"This was by far the worst hotel experience I've ever had. From the moment we checked in, it was a disaster. The front desk staff, especially Troy, was rude and unprofessional. We were initially given the wrong room, forcing us to return to the front desk to have it corrected. Once we got into the room, the issues only got worse. There were small roaches throughout the room, visible mold in the bathroom, and the air conditioning unit stopped working. When I tried calling the front desk to speak with a manager about these concerns, my calls were disconnected intentionally twice. We booked two nights and ended up leaving a day early. Troy at the front desk was especially unhelpful and dismissive. Overall, the lack of cleanliness, maintenance, and basic customer service was extremely disappointing. I would not recommend staying here."

"It was okay for the price. The bed sheets were clean"

"Everything was very clean. They seemed fully staffed and it was quiet even though it was next to the airport "

"No"