Hotel Dekat Nat King Cole Residence

"This place was excellent all around. Great location, great staff, pristine rooms, so well appointed, and great bar/restaurant. No notes."

"This property was pretty nice. Great location - I could walk to my relative's home. The only downside was the pillows were really flat."

"Affordable parking was difficult, we ended up using a third party for parking and got a ride to the hotel. The hotel itself was very clean and all the staff were extremely friendly. We were very happy with the room we got for the price we paid. Breakfast was decent, and there are plenty of restaurants surrounding the hotel for other meals. "

"The desk staff was rude. She seemed to make rules as she talked. There was a dog that barked for hours!"

"I’ve been here multiple times and it’s always amazing. Clean, affordable, friendly staff and attached parking!"

"Good overall except problem with Wifi on the last 2 days."

"Very clean room"

"Clean, quite and convenient to the conference center "

"Great location, customer service was very nice , clean rooms and the pool was great . Good breakfast !"

"smelled like urine through the entire front of the house."

"I was given the option to pay extra for a Lakeview for the room, which I did the room. I actually got there was no view of the lake, and when I asked about it, the staff said that they cannot guarantee a lake view room, even though on the app, I clicked unlike your room and had to pay extra for it."

"Staff"

"Nice clean and safe. Great location. Great value for money."

"I arrived a bit early. They didn't allow me to check in early, although it was confirmed the previous guest had left. I asked a kind favor to prioritize cleaning my room first but it was not entertained. I asked to switch to another room that is ready and has been cleaned but my request was rejected. No effort was made whatsoever to help guests except the easy response of saying a sharp "NO" with a stuck-up face. Finally passed the check-in time, 3 pm, but my room was still not ready. I told...

"I purchased a Lake View Room, when I arrived they said my room was not available yet and moved me to another room. I could see the lake only if I stood behind the T.V. All three windows had no view at all. When I brought it up to staff they said that the room qualified as a Lake View and would not reimburse me or move me to another room. I told them at most this room should be a partial lake view and they wouldn’t listen. It’s a money grab, be careful with this one. Soda and water bottles in the...

"Stayed for a concert at United Center. Perfect location and easy, safe walk to venue. Good variety for breakfast. Highly recommend!"

"Good overall"

"Great check in and check out experience"

"Amazing spot, centrally located, great views"