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Overview of Congress Plaza Hotel

Photo gallery

Guest reviews

3.7 / 5Good
6,747 reviews
Guests rated this property 3.8/5 for cleanliness.

Amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym

Map

What's nearby

Popular LocationColumbia College Chicago1 min walk
Popular LocationMuseum of Contemporary Photography1 min walk
Popular LocationAuditorium Building and Theatre2 min walk
AirportChicago, IL (ORD-O'Hare Intl.)35 min drive

Choose dates to view prices

  • Standard Room, 1 King Bed, Lake View

    4.1/5 guest room rating

    Room amenities

    • 23 sq m
    • Lake view
    • Sleeps 2
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  • Standard Room, 1 Queen Bed

    Room amenities

    • 18 sq m
    • City view
    • Sleeps 2
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  • Standard Suite, 1 King Bed, Lakeside

    4.5/5 guest room rating

    Room amenities

    • 50 sq m
    • Lake view
    • Sleeps 3
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  • Standard Room, 1 King Bed

    3.6/5 guest room rating

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 3
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  • Standard Room, 2 Double Beds

    3.8/5 guest room rating

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 4
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  • Standard Room, 2 Double Beds, Lake View

    4.2/5 guest room rating

    Room amenities

    • 23 sq m
    • Lake view
    • Sleeps 4
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  • Family Suite

    3.5/5 guest room rating

    Room amenities

    • 50 sq m
    • Sleeps 6
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  • Standard Room, 2 Double Beds, Accessible

    Room amenities

    • 23 sq m
    • Sleeps 4
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About this area

Chicago

In the city centre, Congress Plaza Hotel is in Chicago's The Loop neighbourhood, an area with good shopping. Auditorium Building and Theatre and Museum of Contemporary Photography are cultural highlights, and some of the area's notable landmarks include Fine Arts Building and Buckingham Fountain. John G. Shedd Aquarium and Navy Pier are not to be missed. Looking to get your feet wet? Windsurfing and sailing adventures can be found near the property. Our guests appreciate the hotel's location for the sightseeing. It's also convenient for public transport: Harrison Station is 5 minutes by foot and Harold Washington Library Station is 6 minutes.

Visit our Chicago travel guide
Map
Popular Location

What's nearby

  • Columbia College Chicago - 1 min walk
  • Museum of Contemporary Photography - 1 min walk
  • Auditorium Building and Theatre - 2 min walk
  • Spertus Institute of Jewish Studies - 2 min walk
  • Fine Arts Building - 3 min walk

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • Chicago, IL (ORD-O'Hare Intl.) - 35 min drive

Restaurants

  • Where to eat
  • Venue 1 – Serves breakfast.

About this property

Congress Plaza Hotel

3.5-star Chicago hotel in The Loop, walk to Millennium Park
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/café, valet parking and a business centre. All 870 rooms boast deep soaking bathtubs, and offer free WiFi and TVs. Other amenities available to guests include free wired Internet, fridges and room service (during limited hours).
Congress Plaza Hotel offers 870 forms of accommodation with a safe and coffee/tea makers. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: USD 46.00 per night
Valet parking: USD 52.00 per night

Food and drink

Full breakfast available for a fee weekends 6:30 AM–11:00 AM: USD 16-23 for adults and USD 12-18 for children
2 restaurants and 1 coffee shop/cafe
2 bars/lounges
Room service available

Things to do

Fitness centre
Shopping

Family friendly

Dry-cleaning service
Fridge

Conveniences

Banquet hall
Lift
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter
Wedding services

Languages spoken

English
Spanish

Business services

Business centre
Meeting rooms
Conference space (50000 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Roll-in shower
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Hypo-allergenic bedding
Linens

Bathroom

Deep-soaking bathtub
Eco-friendly toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

TV channels
Premium channels
TV

Food and drink

Coffee/tea maker
Fridge

More

Connecting rooms available
Desk
Guidebooks/recommendations
Iron/ironing board
Phone
Recycling
Restaurant dining guide
Safe

Policies

Check-in

Check-in between 3 PM and 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night.

Payment types at the property

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 16 and USD 23 for adults, and USD 12 and USD 18 for children (approximately)
  • Self-parking fee: USD 46.00 per night (in/out privileges)
  • Valet parking fee: USD 52.00 per night (in/out privileges)
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Congress Plaza Hotel and receive a full refund?
Yes, Congress Plaza Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Congress Plaza Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Congress Plaza Hotel?
As of 30 May 2020, prices found for a 1-night stay for 2 adults at Congress Plaza Hotel on 31 May 2020 start from RM306, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is available for USD 46.00 per night. Valet parking is available for USD 52.00 per night.
What time is check-in at this hotel?
Check-in is from 3 PM to 5:00 AM. Early check-in is available for a fee of USD 49.00 (subject to availability). Late check-in is available during limited hours.
What time is check-out at Congress Plaza Hotel?
Checkout is at noon. Late checkout is available for USD 59.00 (subject to availability).
Where is this hotel located?
Located in The Loop, this hotel is steps away from Columbia College Chicago, Museum of Contemporary Photography and Auditorium Building and Theatre. Fine Arts Building and Buckingham Fountain are also within 5 minutes. Harrison Station and Chicago Van Buren Street Station are within a 5-minute walk.

Guest reviews

5 - Excellent
1,652
4 - Good
2,650
3 - Okay
1,418
2 - Mediocre
675
1 - Poor
352
3.8
Cleanliness
3.9
Service and Staff
3.5
Amenities
3.3
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 4 nights in May 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Nov 2019

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 1 night in May 2020

      3/5

      • Liked: Cleanliness

      Staff was nice. Hotel did not have heat and it took 3 calls to Front desk to get a portable heater for the room and first one didn’t work so I had to call again. Very old property but it was clean.

      Stayed 1 night in May 2020

      4/5 Good

      • Liked: Cleanliness, staff & service

      Needed updating, worn carpet overpainted doors and lack of larger televisions

      Stayed 1 night in May 2020