Mukim 12 Bayan Lepas Spa Hotels

"The staff are the main asset at this hotel. We got our first room and there was a strong chemical smell in the room and across the full floor. We managed to move to a different floor and it was much better. In general the hotel is nice however there are quite a few tired areas. I would avoid breakfast - there is a local bakery nearby, we went here instead. It was advertised as 2 pools which is true however depending on your booking and side of the hotel you are staying in will dictate which pool you can use. Something that was not clear to us at booking or at check in. "

"Generally friendly staff"

"staff are very helpful."

"Pool is g"

"Lovely room it was spotless "

"Excellent staff, professional and helpful, newer property. Gorgeous sea view and Instagramable bath situation but our AC didn’t work well (24C for our whole stay though we dropped it to 16C as soon as we checked it). They tried but unable to fix it and were not offered a change of room…"