Mata Chalupe Hotels with Swimming Pool

"i like it"

"Everything it’s excellent the staff very friendly and serviceable. The installations very clean and quiet for what we are looking for … But we suggest a little more entertainment specially in the pool area. Thanks you Erika Tellez "

"The pools were nice."

"This trip was incredible! My friends and I had the best time, coming back to the “real world” is hard. The staff here truly go above & beyond for their guests, many of our laughs involved the staff. We had the opportunity to check out the spa and get massages. Bring your swimsuit and go early to experience the hydro therapy options available before your massage. You don’t pay for services there, but can leave a tip. The room was super clean with housekeeping touch ups every day. These rooms offer full sized beds and only sleep up to three people (which feels weird considering most lodging offers queen sized beds and sleeps up to four). If we needed anything, we could text our concierge or request through the app. The only adjustment I would have liked would have been to add a quantity option to towel requests in the app instead of a free text comment. It seems like it only requests one of each, despite putting a comment to include the quantity, we were only brought one towel. The food was pretty good - yes you can eat whenever you want; any in person dining options took upwards of two hours and we had a hard time getting drinks. We ended up missing some evening activities because dining took too long. The buffet was great! Loved the blends of all sorts of foods available. Definitely consider bringing your own party cup for drinks. As travelers from the US, we didn’t need to worry about the water or bringing a converter for anything we needed to plug in. "

"Great"

"The resort was great. All of the staff were very friendly. The Expedia concierge Adoni, was very helpful. He was able to make all of my reservations for me. "

"Always a pleasure and a smooth stay"

"We recently stayed at Occidental Caribe to celebrate my mom’s 50th birthday, and I cannot say enough good things. This was our second visit—we first came 6 years ago for my brother’s graduation and had such a great time, we knew we had to return. We were a group of 16, from a 1-year-old to grandparents, and the staff went above and beyond from the moment we arrived. Juan and Jose helped us settle in, responded instantly to any request, and checked on us daily. For my mom’s birthday, they surprised her with champagne at the pool, decorated the hibachi restaurant, brought out a cake, and even gifted her a massage. They truly made her day unforgettable. We also had a gluten-free guest, and they ensured all restaurants accommodated her needs. Huge thanks to Maria Montes and Nilson Herrera in the buffet hall—Nilson even remembered us from 6 years ago! They greeted us daily with smiles and hugs, saved space for our big group every morning, and treated our kids like their own. Occidental Caribe made us feel like family. We highly recommend this resort and can’t wait to come back!"