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"I needed a hotel, near LAX, for the last night of my trip to LA. I was pleasantly surprised with this Hilton. The staff were pleasant, the room was spacious & very clean. I arrived exhausted, at the end of a very busy trip, and this hotel really provided a comfortable environment. Highly recommended…"

"I would have given Hilton 5 stars but here goes: Desk staff....5 star...amazing, room upgrade given after leaky ceiling with wet rug area outside bathroom in the initial room seen. Thank you. 5 Star bed! Most comfy bed ever, in fact, I want buy the same model for my home. 5 star room, gorgeous finishes and comfy, quiet. Problem area: Bar: Waitress said she would 'be right with me as I sat at a table." Area was 70 % empty and after 20 minutes I finally decided to sit at the bar. Waitress was noted to be chatty with staff members and at one point deep conversation with a manager? I thought it strange that she did not return. Forgot about me? Bartender: He spend the entire time at the front of the bar ignoring back the bar area. There were four customers up front already attended to and a few on the sides. I sat in the back where he could clearly see me and after 10 minutes another employee returned and took my drink and dinner order. The drink and food were very good. As someone who tended bar and waited tables decades ago I was surprised at the lack of attention from both staff. I was very comfortable at the LAX Hilton and will return as I don't allow a one time negative experience in one area cloud my opinion. I was very grateful the rest of the staff and generous room upgrade. The shuttle to & from the airport was great with helpful staff. Thank you"

"We experienced several issues during our stay. The WiFi did not work on the TV, which was inconvenient. The hallway trash was overflowing for 3 days before changing!We were also informed that housekeeping services would only be available after the third day of our stay. We checked in on Thursday and checked out on Monday, so by Saturday we had already met that requirement. However, when we requested cleaning service on Saturday, we were refused and told we had not stayed long enough, which was incorrect. Additionally, we were not provided with fresh towels during our stay and were expected to use the same four towels for five days, which is not acceptable. Overall, this experience did not meet basic hospitality standards, and we would appreciate this being addressed."

"Front desk was helpful. My room clothes steamer was not working properly and was replaced by traditional iron and ironing board to get wrinkles off suit jacket. "

"Got switched from a room with pool views due to air conditioning not working, to a room looking out to the backside of the Aloft hotel Expensive overnight parking- ridiculous! Our 2nd room got cleaned once in our three night stay and mold in the bathroom under sink- explains breathing issues Breakfast just ok- no potatoes and sausage could be cooked longer "

"It was great and convenient. However, it took a long time forr shuttle to pick iup. Had to call few times."

"Good"

"Amazing"

"Highly recommend!"