Hotel Keluarga di Kampung Surabaya

"Was expecting busy and crowd bcos of Christmas weekend. Pleasantly surprised it was not so. Had good personalised services by concierge"

"The hotel is located close to the Kuching Hilton, and is a short walk uphill from the Waterfront. The property presents itself as an up-market establishment and makes a great impression upon arrival. However once inside, one is slightly underwhelmed. Parking is shared with the shopping center downstairs and is not complementary. The air conditioning in the room did not cool fully despite adjusting the controls. The TV stations offered did not match what was printed in the list in the room. Sometimes it was difficult to get towels at the swimming pool. Also housekeeping sometimes missed replenishing the in-room amenities. Most disappointing was neither the front desk nor housekeeping answered when telephoned from the room. Overall, it just missed on making itself the premier destination in town."

"A good place to stay with great location. "

"The receptionists was fierce and unfriendly. There is noise from a club nearby until 2:30am."

"This is my first time in Kuching, Sarawak for the conference. Hotel was awesome, food was fabulous, staffs were super nice. I really enjoyed my stay."

"Grand hotel but its old and need refurbishment. Location is 5 *"

"Nice and comfortable ambience, room is clean n tidy, however the room face to main road is quite noisy, When during peak traffic hours u will feel annoy from the car sound…overall it’s good to stay!!"