Best Western Heart of England hotels

"I've stayed a few times before having an early airport flight, only a few minutes in a taxi which the hotel book. Food very good & lots of it !! Rooms are very clean. Highly recommend !!"

"Perfect for one night stop over "

"I really enjoyed my stay.The staff were friendly and very welcoming. I loved the fresh flowers on the reception desk.The chalk blackboard showing the names of the staff for each shift in different colours.Giving a personal touch. It was a really relaxing environment to be in ,all the members of staff I saw appeared happy and smiley. Lovely I would definitely stay again and recommend to my friends and family. Thank you💐🌸🌼🌺"

"Very relaxing "

"Superb stay, staff were amazing"

"Very convenient location. The room is cleaned and all the utensils are cleaned. Very appreciated that the sofa bed was already setup before we arrived. "

"Good "

"We arrived early and didn’t expect our room to be ready, or to be allowed to check in an hour early but it was and they didn’t charge an early check in fee either. Room was lovely and clean and cool, the only small issue was the bathroom door is a sliding one and when it was closed the edge of the glass panel on the inside of the bathroom door needed to be dusted. Breakfast was a very chilled experience, everything was replenished well before it ran out, there were no queues for anything, lovely fresh waffles! They offer vegetarian sausages but we did not have them. Scrambled eggs were delicious. Fantastic shower, no loss of pressure and had an even temperature. Friday night we could just about hear street noise but it was so minimal we had to really listen. I would def stay here again, location is perfect, 15 mins walk from New Street station, tram stop just outside, 5 min walk to the utilita arena! "

"Very helpful check- in member of staff"