Hotel berdekatan Hagley Road

"I stayed in a smaller room. This is my 2nd visit. My only complaint is the pillows they are awful. Everything else is good. Staff super helpful, great easy parking. Nice touches like the fridge and coffee machine downstairs."

"Good space with upgraded room. Comfortable and clean"

"Sangat selesa & mesra."

"Ordered room service at a late time of the night. Whilst I don’t expect gourmet at 1am it is reasonable to have something edible. £35 for 2 dry panini rolls isn’t really good enough and this could be improved. Also no spa - which should make the 5 star experience better."

"This is a 5 star hotel and is away from the city centre. It’s quite a distance from the national express coach station but closer to the Flix Bus stop. It’s uphill from downtown and nobody knows where it is. We have asked 3-4 people to finally find the hotel behind a hill. The breakfast was more than we had asked for. It’s so fancy with all kinds of hot and cold food you can imagine. There’s mango purée, fresh berries juice, regular milk, yogurt, soy and oats milk, etc. It’s like having lunch...

"Alexander the Great room really was great. Staff very helpful."

"K"

"Staff really welcoming and pleasant. Rooms were perfect and clean. Plenty of extra air conditioning around the hotel due to extreme high temperatures. Quick check in and check out. Offered a glass of bubbly on arrival. Despite busy hotel and World Cup Football there was no noise so slept really well. Breakfast was lovely, great selection of food and juices. Perfect location and will definitely stay again."

"The apartment and building generally was beautifully decorated and gave a feeling of luxury. The presence of decent coffee, bottled water and luxury toiletries felt like little treats."

"Great stay"

"Clean hotel in good location with secure parking. One lift out of order but didn’t impact us too much. Air conditioning didn’t seem too effective and bathroom had a bad smell but staff were helpful and friendly"

"Bbb"

"Unfortunately we were put in a room that faces the road where there are ongoing roadworks. These went on all through the night, we gave up at 7 am and went for breakfast then headed straight home. The lorries were constantly back and forth with reversing alarms going. I have complained to premier inn but they accept no responsibility for placing guests in rooms while this work continues. Avoid Waterloo Street Birmingham for the time being."

"Friendly staff. Great sized rooms. Excellent breakfast. Unfortunately, property advertised as having air conditioning which is only available in the lobby areas. Rooms only have a type of climate control that does not help with extremes of weathers. They did signpost on arrival that all cooling systems were down which was unfortunate due to the heatwave present."

"Perfect location! Quaint spot just outside of the city centre close to UoB. Sam and reception staff incredibly friendly. We could have chatted for hours if we didn't have an itinerary of things we needed to complete before the end of the day! Would definitely recommend a stay here."

"Excellent stay!"

"The room and bathroom were clean. The bathroom was poorly planned and difficult to use. There was no shower enclosure or demarkation (even a sill or ledge on the floor to keep the water somewhat contained would have been helpful). The rainhead shower and the shower wand sprayed the entire room. There are no hooks to hang up your towels. The bathroom is small and the lighting is dim. All your luggage must go on the floor as there is no luggage rack or spare chair to set anything on. Overall,...

"Holtel was very clean and tidy, easy access to centre with transport. Overall experience was great breakfast also was excellent. Will vist again."

"A good hotel. Enjoyable stay. Even booked an extra night which was cheaper than Expedia so a lesson learned. I knocked a star off as the main lifts weren't working which was causing havoc."