Hotel Pantai di Fort Lee - Paramus

"It’s a nice looking hotel. However, extremely long line and wait time for check-in. There was only one line and it went from one end of the hotel all the way to the front entrance. Terrible customer service and staff didn’t accommodate for stay. I wasn’t expecting to arrive and have to wait 2+ hours for a room I made advanced reservations for. I can be patient, but I don’t have that much patience to be camping out in the lobby. Now, I understood the busyness due to the holiday season, but they...

"Rooms are very small"

"I had an amazing check-in experience with Crystal. We were able to check in right away with no issues at all. The staff was very welcoming every time we entered and left the hotel. Our rooms were nice and clean. They ask you if you would like to have room service every day or every other day. The Wi-Fi is good. This is close to a lot of locations and train stations so it was very easy to get around there is a 24 hour ping-pong place right next-door which was super fun. There is Starbucks...

"Front desk staff very friendly"

"Room was comfortable and clean. Staff was great with letting early check-in when I dropped my luggage off and let me store luggage for a couple of hours after check out. Nice hot shower. Breakfast pastries yummy. "

"The room was cleaned every day and the staff were lovely. Nothing was too much trouble. Planning on going again next year."

"Todo perfecto, por mas de ser chica las habitaciones tienen todo lo necesario"

"Love this hotel, this was my third time staying here and honestly this is my go to hotel of choice in NYC. Ideal location, beautifully decorated rooms and the staff are always lovely. Looking forward to my next stay. "