Terletak di Puerto Morelos, Dreams Sapphire Resort & Spa - All Inclusive berada di pantai. Kelab Golf Moon Palace dan Resort Golf Riviera Cancun disarankan untuk dikunjungi jika anda ingin melakukan aktiviti, sementara mereka yang ingin menikmati keindahan semula jadi boleh menerokai Pantai Puerto Morelos dan West Coast of Isla Mujeres, Punta Cancun dan Taman Negara Punta Nizuc. Mengembara bersama kanak-kanak? Pertimbangkan Xoximilco, atau saksikan acara atau perlawanan di Kelab Desa El Rey Polo. Terokai kembara aktiviti air di kawasan ini dengan selam skuba dan bersnorkel nearby, atau nikmati aktiviti luar yang menarik seperti denai kembara/berbasikal and ekolancong. Layari panduan perjalanan Puerto Morelos kami
Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580
Tempat berdekatan
Taman Marin Nasional Puerto Morelos
3 min berjalan kaki - 0.3 km
Pantai Puerto Morelos
13 min berjalan kaki - 1.1 km
Pantai Ojo de Agua
5 min memandu - 3.3 km
Dataran Bandar Puerto Morelos
6 min memandu - 3.6 km
Kelab Golf Moon Palace
14 min memandu - 18.7 km
Bergerak
Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun) - 22 minit memandu
Restoran
Bistro El Beso
6 min berjalan kaki
Swim Up Bar
7 min berjalan kaki
Bluewater Grill
3 min berjalan kaki
Blue Moon
8 min berjalan kaki
Afthonia
4 min memandu
Tentang hartanah ini
Dreams Sapphire Resort & Spa - All Inclusive
Mewah bagi hartanah merangkumi semua berdekatan Pantai Puerto Morelos
Di Dreams Sapphire Resort & Spa - All Inclusive, anda boleh menantikan sarapan bufet percuma, akses taman air percuma dan 3 bar kolam. Dengan berhadapan pantai, urut tepi pantai dan aktiviti berkayak, hartanah ini ialah tempat yang amat sesuai untuk berjemur di bawah sinaran matahari. Manjakan diri anda dengan rawatan badan, hidroterapi atau rawatan muka di Dreams Spa by Pevonia, tapak spa. Nikmatilah hidangan di mana-mana 8 tapak restoran. Gimnasium menawarkan kelas aerobik dan kelas yoga; perkara lain untuk dilakukan termasuk bola keranjang, memanah, and bola tampar. Kekal terhubung menggunakan Wi-Fi percuma dalam bilik dengan kelajuan 50+ Mbps dan tetamu boleh mencari kemudahan lain seperti bar renang naik dan teres.
Manfaat lain di hartanah ini termasuk:
4 kolam renang terbuka dan kolam kanak-kanak, bersama dengan gelongsor air, kerusi lepak pantai dan payung pantai/kolam
Perkhidmatan perkahwinan, bola sepak meja dan porter/tukang angkut
Kakitangan berbilang bahasa, meja biliard atau pool dan kedai hadiah
Ulasan tetamu memberikan kata-kata yang amat baik tentang pilihan tempat makan, kolam renang dan kakitangan yang mesra
Ciri-ciri bilik
Semua 568 bilik menawarkan keselesaan seperti perkhidmatan bilik 24 jam dan peralatan tempat tidur premium, serta manfaat seperti menu bantal dan ruang kerja komputer riba. Ulasan tetamu memberikan rating yang tinggi terhadap kebersihan bilik di hartanah.
Lagi kesenangan di semua bilik termasuk:
Penjagaan anak dalam bilik (surcaj), kot/katil bayi percuma dan katil tambahan percuma
Hulu semburan mandi hujan, kelengkapan dandanan diri percuma dan pengering rambut
50-inci TV LED dengan saluran kabel
Dek atau laman dalam, almari pakaian dan setiap hari
Butiran merangkumi semua
Hartanah ini merangkumi semua. Makanan dan minuman di tapak hartanah termasuk dalam harga bilik (sekatan tertentu mungkin dikenakan).
Gratuiti dan cukai
Termasuk gratuiti dan gratuiti tambahan atas budi bicara tetamu diterima.
Makanan dan minuman
Semua makanan bufet dan à la carte, snek dan minuman disertakan
Perkhidmatan bilik 24 jam
Bar mini dalam bilik (termasuk semua minuman)
Bilangan atau jenis minuman adalah terhad di satu atau lebih tempat
Aktiviti dan kemudahan/peralatan
Semua sukan air tidak bermotor disertakan.
Aktiviti air
Aktiviti berkayak
Bersnorkel
Luncur angin
Aktiviti darat
Kemudahan kecergasan
Bola sepak
Tenis
Bola tampar
Akses ke padang golf
Bayaran kawasan green golf
Pelajaran/kelas/permainan
Aerobik
Tarian
Kecergasan air
Hiburan
Hiburan dan aktiviti di tapak
Akses ke kelab di tapak
Persembahan langsung di tapak
Hartanah serupa
Dreams Riviera Cancun Resort & Spa - All Inclusive
Puerto Morelos
Dreams Riviera Cancun Resort & Spa - All Inclusive
Tersedia di sesetengah kawasan awam: Wi-fi percuma
Tempat letak kenderaan dan pengangkutan
Tempat letak kenderaan mudah diakses kerusi roda tersedia
Tempat letak kenderaan di tapak hartanah termasuk pilihan di luar jalan
Makanan dan minuman
Sarapan bufet percuma tersedia setiap hari 7:00 hingga 11:30
1 bar berenang
1 kedai kopi/kafe
3 bar tepi kolam
6 bar/ruang istirahat
8 restoran
Bar/deli snek
Tempat makan pasangan/peribadi
Aktiviti menarik
2 gelanggang tenis terbuka
4 kolam renang terbuka
Beli-belah
Berkayak
Bilik wap
Bola keranjang
Bola sepak meja
Bola tampar pantai
Gelongsor air
Gimnasium
Golf mini
Hoki udara
Kelab kanak-kanak
Kelas kecergasan
Kelas pilates
Kelas yoga
Kolam kanak-kanak
Meja biliard/pool
Memanah
Papan kayuh
Peralatan sukan air
Permainan
Pingpong
Sauna
Sewaan basikal percuma
Spa perkhidmatan penuh
Taman air percuma
Taman permainan
Mesra keluarga
4 kolam renang terbuka
Akses taman air percuma
Bar/deli snek
Gelongsor air
Golf mini
Katil bayi di dalam bilik
Katil lipat simpan/tambahan percuma
Kelab kanak-kanak
Kereta sorong bayi
Kolam kanak-kanak
Mainan kanak-kanak
Mainan pantai
Penjagaan anak/bayi dalam bilik
Permainan kanak-kanak
Taman permainan
Trampolin
Kemudahan
ATM
Buku panduan
Kedai hadiah/gerai surat khabar
Meja/kaunter hadapan 24 jam
Salun rambut
Tempat simpanan bagasi
Perkhidmatan tetamu
Bantuan lawatan dan tiket
Kakitangan berbilang bahasa
Pakej lamaran/romantik
Pengemasan (harian)
Perkhidmatan "turndown"
Perkhidmatan perkahwinan
Perkhidmatan rencam
Porter/tukang angkut
Perkhidmatan perniagaan
4 bilik mesyuarat
Pusat persidangan (ruang seluas 771 meter persegi)
Kawasan luar
Di pantai
Di persisiran
Kerusi lepak tepi kolam
Payung kolam
Payung pantai
Taman
Teres
Tuala pantai
Spa perkhidmatan penuh
5 bilik rawatan
Aromaterapi
Balut badan
Balut nyahtoksin
Bilik rawatan pasangan
Bilik wap
Hidroterapi
Kawasan rawatan terbuka
Lulur badan
Perkhidmatan urut dalam bilik
Rawatan muka
Refleksologi
Rias kuku tangan/kaki
Sauna
Spa dibuka setiap hari
Urutan sukan
Urutan Sweden
Urutan tisu dalam
Urutan tuaman batu
Kebolehcapaian
Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
2 ruang letak kenderaan mudah diakses
Bilik air awam mudah diakses kerusi roda
Cermin pembesar
Kerusi roda di tapak hartanah
Kolam renang mudah diakses kerusi roda
Laluan ke pintu masuk yang diterangi dengan baik
Laluan perjalanan mudah diakses kerusi roda
Lantai jubin di dalam bilik
Meja khidmat rencam mudah diakses kerusi roda
Meja pendaftaran mudah diakses kerusi roda (ketinggian 109 sentimeter)
Mudah diakses kerusi roda (mungkin mempunyai batasan)
Restoran mudah diakses kerusi roda
Spa mudah diakses kerusi roda
Susur tangan di tangga (ketinggian 112 sentimeter)
Tanjakan pintu masuk depan
Tempat letak kenderaan mudah diakses kerusi roda
Tingkat atas hanya boleh diakses melalui tangga
Lain-lain
15 bangunan
3 tingkat
Dasar kitar semula yang komprehensif
Dasar sisa makanan yang komprehensif
Dewan bankuet
Dibina pada 2001
Kawasan merokok yang dikhaskan (boleh dikenakan denda)
Lawatan dan aktiviti teratur milik orang tempatan
Layanan berperikemanusiaan terhadap haiwan liar yang dikurung
Pendidikan budaya dan ekosistem tempatan
Pilihan tempat makan vegan
Pilihan tempat makan vegetarian
Sekurang-kurangnya 10% daripada keuntungan dilabur semula dalam komuniti dan kelestarian
Tiada straw minuman plastik
Tiada sudu kopi plastik
Kemudahan bilik
Bilik tidur
Gebar bulu kapas
Katil bayi percuma
Katil lipat simpan/tambahan percuma
Langsir gelap terus
Menu bantal
Peralatan tempat tidur premium
Bilik mandi
Berus gigi dan ubat gigi
Hulu semburan mandi hujan
Kelengkapan dandanan diri percuma
Kertas tandas
Pancuran mandi
Pengering rambut
Sabun
Syampu
Tuala disediakan
Hiburan
Dok iPod
TV LED 50-inci dengan saluran kabel
Makanan dan minuman
Bar mini berisi percuma
Panduan makan restoran
Perkhidmatan bilik 24 jam
Lain-lain
Meja
Panggilan tempatan percuma
Penyaman udara (kawalan suhu)
Peti besi
Ruang kerja komputer riba
Seterika/papan seterika
Telefon
Dasar
Daftar masuk
Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah malam
Daftar masuk awal tertakluk kepada ketersediaan
Daftar masuk lewat tertakluk kepada ketersediaan
Umur minimum daftar masuk - 18
Daftar keluar
Daftar keluar sebelum 12:00 tengah hari
Daftar keluar lewat tertakluk kepada ketersediaan
Fi daftar keluar lewat akan dikenakan
Arahan daftar masuk khas
Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik
Kaedah akses
Kaunter hadapan dengan kakitangan
Haiwan peliharaan
Haiwan kesayangan dibenarkan dengan bayaran tambahan dikenakan sebanyak USD 65 setiap haiwan kesayangan, semalam
Haiwan perkhidmatan dialu-alukan dan dikecualikan daripada fi
Hanya anjing dialu-alukan
1 ekor (sehingga 10 kg setiap haiwan peliharaan)
Haiwan kesayangan tidak boleh dibiarkan tanpa pengawasan
Bilik tertentu sahaja, sekatan dikenakan; bilik mesra haiwan kesayangan boleh diminta dengan menghubungi hartanah melalui nombor pada pengesahan tempahan
Kanak-kanak dan katil tambahan
Kanak-kanak adalah dialu-alukan
Katil lipat simpan/tambahan percuma
Tempat tidur bayi percuma tersedia di hartanah dengan permintaan
Jenis bayaran hartanah
Maklumat penting
Kemudahan tambahan
Bayaran haiwan kesayangan: USD 65 setiap haiwan kesayangan, semalam
Haiwan perkhidmatan terkecuali daripada fi
Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan)
Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.
Untuk makluman anda
Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
Hartanah ini menerima kad kredit; wang tunai tidak diterima
Hartanah ini menggunakan tenaga sistem kitar semula air
Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, dan alat pertolongan cemas
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
Perkara yang kami harus menyebut
Hartanah ini tidak mempunyai lif
Fi untuk makan malam gala Tahun Baru mandatori adalah termasuk dalam jumlah harga yang dipaparkan untuk penginapan pada 31 Disember
Fi untuk makan malam gala Tahun Baru mandatori adalah termasuk dalam jumlah harga yang dipaparkan untuk penginapan pada 1 Januari
Tetamu di bawah 16 tahun tidak dibenarkan masuk ke spa
Hartanah ini mengalu-alukan tetamu daripada semua kecenderungan seksual dan identiti jantina (mesra LGBTQ+)
Hartanah juga dikenali sebagai
All Inclusive Now Sapphire Riviera Cancun
Now Riviera Sapphire
Now Sapphire All Inclusive
Now Sapphire Cancun
Now Sapphire Cancun All Inclusive
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun All Inclusive
Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
Now Sapphire Riviera Cancun Puerto Morelos
Riviera Sapphire Cancun
Now Sapphire Riviera Cancun All Inclusive All-inclusive property
Soalan lazim
Adakah Dreams Sapphire Resort & Spa - All Inclusive mempunyai kolam?
Ya, hartanah ini mempunyai 4 kolam renang terbuka dan kolam kanak-kanak.
Berapa kos yang diperlukan untuk menginap di Dreams Sapphire Resort & Spa - All Inclusive?
Setakat 16 Apr 2026, harga yang ditemui untuk penginapan 1 malam bagi 2 dewasa di Dreams Sapphire Resort & Spa - All Inclusive pada 6 Mei 2026 bermula serendah RM1,019, tidak termasuk cukai dan fi. Harga ini berdasarkan harga satu malam paling rendah yang ditemui dalam 24 jam yang lalu untuk penginapan dalam masa 30 hari akan datang. Harga tertakluk kepada perubahan. Pilih tarikh anda untuk melihat harga yang lebih tepat.
Adakah Dreams Sapphire Resort & Spa - All Inclusive mesra haiwan kesayangan?
Ya, hartanah ini membenarkan anjing (had 1 ekor) dengan berat maksimum sehingga 10 kg untuk setiap haiwan kesayangan. Terdapat fi sebanyak USD65 setiap haiwan kesayangan, semalam. Haiwan khidmat terkecuali daripada fi. Beberapa sekatan mungkin dikenakan, jadi sila hubungi hartanah untuk mendapatkan butiran lanjut.
Apakah masa daftar masuk di Dreams Sapphire Resort & Spa - All Inclusive?
Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah malam. Daftar masuk lewat tersedia ketika masa terhad.
Apakah masa daftar keluar di Dreams Sapphire Resort & Spa - All Inclusive?
Daftar keluar adalah jam 12:00 tengah hari. Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan).
Adakah manfaat merangkumi semua tersedia di Dreams Sapphire Resort & Spa - All Inclusive?
Ya, hartanah ini merangkumi semua. Semua makanan dan minuman disertakan dan aktiviti termasuk luncur angin, bersnokel, berkayak dan banyak lagi.
Di manakah terletaknya Dreams Sapphire Resort & Spa - All Inclusive?
Terletak sesuai di pantai, hartanah Puerto Morelos ini dalam jarak 15 minit berjalan kaki dari Taman Marin Nasional Puerto Morelos dan Pantai Puerto Morelos. Pantai Ojo de Agua dan Dataran Bandar Puerto Morelos juga dalam jarak 3 bt (5 km).
Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?
Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.
Ulasan
Dreams Sapphire Resort & Spa - All Inclusive Ulasan
8.0
Sangat Baik
Semua ulasan ditunjukkan daripada pengalaman tetamu sebenar. Hanya pengembara yang telah menempah penginapan dengan kami boleh menyerahkan ulasan. Kami mengesahkan ulasan berdasarkan garis panduan kami dan menerbitkan semua ulasan, positif atau negatif.Maklumat lanjutTerbuka dalam tetingkap baharu
8.6
Kebersihan
8.2
Kemudahan
8.8
Kakitangan & perkhidmatan
8.0
Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 482 daripada 1016 ulasan
10 - Cemerlang
482
Penilaian 8 - Baik. 251 daripada 1016 ulasan
8 - Baik
251
Penilaian 6 - Boleh diterima. 148 daripada 1016 ulasan
6 - Boleh diterima
148
Penilaian 4 - Lemah. 52 daripada 1016 ulasan
4 - Lemah
52
Penilaian 2 - Teruk. 83 daripada 1016 ulasan
2 - Teruk
83
Ulasan
6/10 Boleh diterima
Isaura
Mengembara bersama keluarga
15 Apr 2026
Sukakan: Kebersihan
Tidak sukakan: Kemudahan
This is not an all inclusive resort as it states. Most amenities are not available unless you have a membership with the hotel. The special restaurants prioritize members ,large tanning beds are $100 dollars per day. Rooftop pool is only accessible to members. They walk around offering coconuts for $9. Basically felt like a New York hotel. Spa treatments were priced as New York prices as well. Pools close early. Hotel overall is very Americanized didn’t really feel like Mexico. If you’re looking for the Mexican culture this is not it.
Isaura
Menginap 5 malam pada Apr 2026
8/10 Baik
Christopher
14 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Alex did not greet us kindly. Everyone in our party including our teenage kids picked up on his demeanor. When ask about my VIP status he said Expedia did not call to notify the hotel. I had to show him conversation I had woth Expedia from 2 months prior asking about Preferred Club. I then had to email a screenshot to Alex so he could forward it to the manager. We were not offered a room upgrade but given Preferred Club. Such a disappointment. Don't get suckered into touring Dreams Natura. Sasha said 90 min and it took 3 hours. We used the vouchers for massages. The spa facilities and the staff were lovely. FYI Sasha said that because we were not in a Preferred Club room we couldn't get the better deals. The Preferred Club pool looked great but our son who is 6 foot 3 wasn't allowed in because he is 15. The pool concierge had me walk down to the (not so nice) P Club lounge to ask a manger for approval to let my son in. He said no. I pointed out how they considered him an adult when we booked the massage and when we looked into an excursion but he said no. Our family of 4 and the couple that joined us agreed we will not return.
Christopher
Menginap 5 malam pada Apr 2026
8/10 Baik
Natarsha
Mengembara bersama keluarga
14 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We visited this resort for a destination wedding and it was hands down the best wedding I've ever attended. The rooms were clean, had ample space, and the beds were comfy. The main pool was huge and the entertainment staff were great! There were several bars and restaurant choices so there weren't any long waits. The staff was very friendly and accommodating. I will definitely return in the future.
Natarsha
Menginap 3 malam pada Apr 2026
10/10 Cemerlang
Marsha
Mengembara bersama keluarga dan kanak-kanak
13 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Loved loved loved everything especially the food and the staff at the buffet!
Horrible staff at Himitsu restaurant! We waited 40 min with a pager then went back after 1&1/2 hours and they seated people ahead of us because they gave the host $20 & security was called when my husband called him out!
Bianca made everything amazing after we spoke to her!!!!!
Marsha
Menginap 5 malam pada Apr 2026
10/10 Cemerlang
KORINA
Mengembara bersama kumpulan
13 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Enjoyed our stay everything was perfect
KORINA
Menginap 3 malam pada Apr 2026
6/10 Boleh diterima
Nayeli Saldivar, Monterrey
Mengembara bersama keluarga dan kanak-kanak
13 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
El de seguridad del bar se portó muy grosero cuando quise reportar a un gringo que nos estuvo molestando ya hasta justo la mayoría del bar lo estuvieron reportando por que estuvo molestando a todos y no lo retiraban del bar la verdad es que si puedes buscar otra opción mejor
Nayeli Saldivar
Menginap 4 malam pada Apr 2026
10/10 Cemerlang
Daniel, Hinton
Mengembara bersama pasangan
13 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Amazing property, staff was unbelievable and went the extra mile for me
Daniel
Menginap 6 malam pada Mac 2026
2/10 Teruk
Justin Alan
Mengembara bersama pasangan, Mengembara bersama kumpulan
12 Apr 2026
For the price the hotel, the beach is not what I expected. Hotel zone is much better and nicer beaches with clear water. Stick to the hotel zone.
Justin Alan
Menginap 4 malam pada Apr 2026
10/10 Cemerlang
Reza
Mengembara bersama kumpulan
11 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Overall, our experience at this all-inclusive hotel in Mexico was very good. The cleanliness was acceptable, the staff were very friendly, and there was a nice variety of food options. In general, everything was fine; however, a few aspects could be improved. First, the hotel has only two pools. One is a main pool that everyone can access, including children, and it constantly plays very loud music. So, for anyone hoping to relax, this pool is not suitable. Many people go on vacation wanting a quiet escape, and unfortunately, this pool is not conducive to that. The second pool is much smaller, has no ocean view, and it’s an adults-only pool, but you need an upgraded membership to access it. So, with a standard booking, you can’t use it. The other option is the beach, where you can relax, and there were a decent number of beach loungers. However, unlike many other hotels, or even some of the loungers inside this hotel, the beach loungers were all hard plastic. They were extremely stiff and uncomfortable, so you couldn’t really relax on them for long. Another issue we had was with the timeshare sellers. They were extremely pushy, and despite us telling them multiple times that we weren’t interested, they kept approaching us in the hotel and restarting the conversation. Lastly, we were told that if we spent about 20 minutes talking to them, we’d get a coupon for $40 off a spa massage. But when I went to the spa, they showed me two different menus—one with the coupon and one with
This was our second time at this property with the 1st visit 15 years ago. The property has changed owners and it seems like it has gone down somewhat in quality. Pros: Food was good and had a decent variety to chose from. Housekeeping, pool, restaurant, and bar staff were all excellent. Resort was kept clean. Pool areas were comfortable and offered a decent amount of seating. Cons: Concierge staff were friendly and helpful but were extremely pushy about touring sister properties. We upgraded to an oceanfront room only to find that the hotel had piled up all of the seaweed from the beach (an entire dump trucks amount) right below our balcony which was not only an eyesore, but also caused an unpleasant odor and an abundance of tiny insects. Gym was only open until noon. Room was comfortable but was starting to show it's age and the amenities like shampoo, conditioner, bodywash were significantly lower quality than our first visit. Overall we enjoyed our stay and would consider returning again. Understandably, some of the cons listed are a bit nitpicky, but they are things we noticed and are what kept me from giving the resort a 5 star rating.
Autumn
Menginap 5 malam pada Apr 2026
8/10 Baik
Adonice
Mengembara bersama keluarga
11 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The pool was incredible. The beach area
Is really lacking however.
Adonice
Menginap 4 malam pada Apr 2026
10/10 Cemerlang
Michael Scott
Mengembara bersama keluarga dan kanak-kanak
10 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The only thing I thought was a negative was there are no reservations for the restaurants. Some nights was an hour wait to sit down for dinner.
Michael Scott
Menginap 5 malam pada Apr 2026
10/10 Cemerlang
Shivam
Mengembara bersama pasangan
10 Apr 2026
Sukakan: Kebersihan
Wonderful vacation desination for a relaxing family oriented fun.
Amazing will definately come back. The resort doesnt not have smart tv functions and some aspects of the room needed to be fixed however those issues paled in comparison to the fun and relaxation it was a minimal annoyance.
Shivam
Menginap 3 malam pada Apr 2026
8/10 Baik
Hayley
Mengembara bersama keluarga dan kanak-kanak
9 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great spot for a family vacation!
Hayley
Menginap 4 malam pada Apr 2026
8/10 Baik
Sophia Mendoza, Benicia
Mengembara bersama keluarga dan kanak-kanak
7 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
First and foremost, we enjoyed our stay at this resort. The staff were great from the moment you arrive until the day you leave. And that goes for all of them in all departments. The resort is very clean and the room we booked was as expected. The reason that it did not get a five star is because of the restaurants and wait situations. We paid extra to be a preferred club member customers and did not at all feel any preferential treatment. If you wait after 7 PM to eat, you would definitely be waiting at least 90 minutes to 2 hours. They have no reservations except for their Teppanyaki dinner. And even that I could never get a reservation except for 10 PM for one night. The fact that they have one restaurant that’s temporarily closed might be a factor, but they should’ve made other provisions. The food however, were all delicious in all restaurants, including the buffet every time we were there. Our favorite for breakfast was the Bluewater Grill and dinner at Bordeaux their French restaurant. We hope that when we come back to this hotel, this issue would be resolved. And a big shout out to Gerardo our bell guy and Sandra who’s in charge of housekeeping for room 110 in that floor. Their service truly stood out!
Sophia Mendoza
Menginap 6 malam pada Mac 2026
10/10 Cemerlang
Destiny
Mengembara bersama pasangan
5 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Best vacation ever! I booked this trip for my fiancé for his birthday. My mom recommended this location since her and my dad stayed here. We absolutely loved it! The staff was very friendly and if we needed anything they did not hesitate to get it for us. Definitely looking forward to going back again.
The seaweed that was stacked outside of building 6 made it a very undesirable location. I paid for an ocean view, and got a seaweed view. Very disappointed.
Sally Ruth
Menginap 6 malam pada Mac 2026
8/10 Baik
Randall Kane
Mengembara bersama keluarga dan kanak-kanak
29 Mac 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Things that were great:
-the size of our junior swim-out room and the mini pool
-the waterslides
-the food
-the greenery on the resort ground
-the gym
-Filippe serving us at the buffet for dinner service (best server at the resort!)
-the entertainment
-the cleanliness of the rooms
-the hot tub
Things that weren’t great:
-the (rentable for a price) cabanas at the big pool blocking the view of the pool
-the fact that the big pool was unheated (there were more people in the hot tub than in the pool)
-the staff trying to sell you things every time you leave your room
-the beach (SO much seaweed)
-the tractor running on the beach trying to get rid of the seaweed
-the hard beds
All in all, we had a good time. I understand the resort makes money off the cabanas but they’re all front row around the pool so they block the view for hundreds of people and they’re expensive to rent. I also understand the need for the tractor to work on the seaweed (sargassum) situation but we were hoping for Caribbean beaches. We should have spent less and gone to Puerto Vallarta!
Randall Kane
Menginap 7 malam pada Mac 2026
10/10 Cemerlang
Stephanie
Mengembara bersama pasangan
28 Mac 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
SUPER kid friendly.
Stephanie
Menginap 1 malam pada Mac 2026
8/10 Baik
Florin
15 Mac 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice property with beautiful roof top pool, club area is great with ocean front swim out and suite. kids club was excellent, food was ok (surprising in Mexico) and staff were nice but had better service at other Hyatts overall. Evening entertainment was ok.
Florin
Menginap 6 malam pada Mac 2026
10/10 Cemerlang
Malinda F
15 Mac 2026
Malinda F
Menginap 7 malam pada Mac 2026
6/10 Boleh diterima
Angelina
Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama pasangan
12 Mac 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The pool was beautiful. I did not like that it was very confusing to get to the rooms. The vegetation is beautiful but it blocks the view to see where you need to go.
Angelina
Menginap 2 malam pada Feb 2026
10/10 Cemerlang
Anthony
11 Mac 2026
Anthony
Menginap 3 malam pada Feb 2026
10/10 Cemerlang
Todd
9 Mac 2026
Sukakan: Kebersihan
Great
Todd
Menginap 3 malam pada Mac 2026
8/10 Baik
Kory Lee, Franklin
Mengembara bersama keluarga dan kanak-kanak
5 Mac 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Amazing staff, great food, fun events going on, etc. The only real downside is the beach. It’s full of seaweed even at the time of year when it’s supposed to be at its lowest level. If you don’t mind not having a swimmable beach everything is perfect.