Cari Hotel di Kaunti Chester

"I was especially pleased by how friendly and helpful the staff were when I reached out with a question/need."

"Nice hotel for the price."

"Breakfast was good"

"I wish that I had gotten her name but the lady at the front desk was so helpful. I asked about a local map as there was not one in the carousel of brochures, she took the time to go on line and make one for us with the local attractions ! It would be nice if the hotel put some outdoor seating. we used the area near the shops as they were all closed but not sure if the businesses would appreciate (we did make sure to clean up )"

"The check in process was terrible. Had to wait one hour for the room to be ready"

"The rooms are disgusting they don’t clean the vents they pour grout on top of grout to mask mold and rust the carpets are disgusting do not stay there. Ever"

"We were not sure what to expect and was pleasantly surprised. It feels more like a self service Airbnb as you get your own code emailed to you in advance to get into the building and your room. The place is quaint and well maintained. It provided what we needed - nothing fancy, convenient location. My one and only complaint was the coffee. It’s a basic household 12 cup brewer so both mornings we came down to an empty coffee pot and didn’t have time to wait for them to brew another pot....

"Parking was safe. Staff were pleasant and hotel very clean. The one complaint I have is that I took my 5 year old granddaughter for her weekend birthday, to swim in the pool. The pool water was ice cold and after 15 minutes of “dipping in on the pool steps” my granddaughter had blue lips and had to get out."

"The room was disgusting. Both times I was at the front desk. There were people arguing about why their reservation had been canceled."

"This property has gone steeply downhill since our last stay here. We come into town every couple of months and this hotel had been our go-to for a couple of years. The morning after we arrived, we saw bright pink lipstick on our fitted bedsheet; not mine as I had no makeup with me. There was also a dark brown-black smear on one of the lampshades. One of the two elevators was broken. The washing machine was out of order as was the ice maker on our floor. Our entire room looked and felt dingy and...

"The only thing I didn't care for was the bed. It was too, too soft. The pool was great. The breakfasts were plentiful with a nice variety available. Staff were welcoming and helpful. The bar and grill made it so convenient to have a good meal after a long day of travel or sightseeing. The cheesesteak eggrolls are amazing! So is the onion soup."

"Our room was on the street side of the building. The noise was so severe that we were unable to sleep!"

"We had an amazing visit, as usual!!! They told us when we checked out they had done renovations and we were the first ones Room 301!! Can not wait to visit again!!!!"

"Staff was nice. Hotel was ok. Room smelled moldy and the floors didn’t look clean. Main hallway was not cleaned overnight."

"The hotel charges premium rates but delivers subpar amenities and quality. Our neighbors had three adults and three kids crammed into one room, making it extremely loud and disruptive. Not worth the price at all. "

"The staff is amazing, especially a server on the breakfast shift. Trupti was so kind and courteous. She could anticipate your needs and always served with a smile and kind word. All the staff were helpful and smiling, making you feel very welcome. I would highly recommend staying there."

"AC loud, hallways loud, toilet leak, but overall just ok"

"Parking"

"it was very convenient for graduation. Parking was easy as well as checki nin a d check out."