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"Convenient, clean, and efficient. "

"Clean and great location "

"Easy Parking right next to the hotel. Friendly staff. The free coffee and tea in reception was a bonus, as were the croissants in the morning. Very comfortable bed. "

"Property is clean, location not bad at all; although from the pictures it looks like it’s at the lake and not really. But you can get to the center in 5 minutes by bus (city bus included)and the bus stop it’s 3 minutes walk, or you can walk look at the city, takes 25 minutes to the piazza. "

"Cosy room with a very good breakfast by the waterfront!"

"Excellent staff, friendly and helpful, clan rooms, lovely breakfast, good location. "

"After coming to Lugano many times a year for more than 15 years, I discovered what is the best place to stay. Where do I start? The Havana Deck Cigar4 Lounge overlooking the Lake or the Japanese Restaurant? The room was spotless with Personal AC, Japanese bidet in the toilet, out-of-this-world water pressure, breathtaking views, your own balcony with lounge chairs overlooking the lake, super comfy mattress and pillows. and last but not least the hotel cat Aki, which means Autumn in Japanese!"

"Great hotel SPA staff were very friendly, food and drink very expensive, "

"Members of staff are incredible kind and always willing to help , very clean room , good breakfast "