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"Quality of accommodations, staff was extremely friendly and provided excellent service."

"The hotel is on top of the station which make it perfect and easy to get around I stay here on every trip to Tokyo area. The only thing I think they can improve on would be faster access to elevator since it’s on the 10th floor it always a wait and packed elevator "

"This property is the best hotel in Yokohama. Rooms are big with a 180° view of the bay! Staff are friendly. Hotel is super clean. Amenities are top notch. "

"Clean, very comfortable bed, quiet, convenient, perfect location, safe, friendly. Wonderful staff who communicated well in english. I will be back! "

"Nice property. Right next to Shin-Yokohama station. We could see the Shinkansen from our window. Great view. "

"nice spacious rooms & conveniently located "

"Was very nice"

"This hotel was so beautiful. It was one of four I stayed at when visiting Japan. Right across the street is the Yakohoma Art Museum and then a 4 minute walk there’s a huge shopping center in the landmark tower where you can take a super fast elevator to the top floor to view Japan. There’s so many restaurant options and shopping. I loved staying at this hotel. There was also a delicious restaurant in the hotel that we dined at. It was Japanese take on Italian. I enjoyed it very much. The hotel also has a pool. We loved this hotel. I would definitely stay here again. "

"Nice and clean rooms with firm beds. Excellent breakfast included. Had a good stay with family before heading into Hakone the next morning. "