Kempinski Hotels & Resorts Yangtze River Delta hotels

"The hotel may look old on the facade but the interior of the room is great. The bedding is comfortable and I rested well while I was there. Location is 5 mins walk from the subway station. "

"Hotel was beautiful, and the view from the room of the Pearl and TV Tower was stunning. Staff very helpful and professional. Not all of the staff will speak brilliant English, but that's not to be expected, and easily managed with use of Google Translate. All areas were very clean, beds were comfortable, and housekeeping very efficient. The surrounding area doesn't have as many restaurants or bars as across the river, but the Metro is easily accessible and very cheap. Excellent shopping within a 5 minute walk at Super Brand Mall. Area felt very safe at night (two female travellers)."

"Great hospitality. As an older woman alone I felt well taken care of my the staff. Very safe "

"Judy ( front desk ) and chloe ( bussines Center ) perfect attention!!"

"Very friendly and helpful staff. Decent dinner and breakfast selection. Some rooms are very far from the lift lobby but fortunately the hotel offers trolleys to bring luggage to the rooms and airport terminals. Wish there was coffee and not only tea provided in the rooms."

"best locations with top quality restaurant. "

"Was not expecting over £500 deposit to be taken from us on arrival. Some staff rude and unhelpful but wonderful choice of breakfast. Extras in hotel very expensive "

"Amazing staff. "

"My favorite hotel, 100% satisfied with the hotel’s service, staff and location… The hotel lobby, the rooms are such a beautiful. Specially the bed is super comfortable, we will go back again."