Secrets Aura Cozumel - Adults Only - All Inclusive

Hartanah menghadap ke pantai untuk dewasa sahaja dengan 3 kolam renang terbuka

Pilih tarikh untuk melihat harga

Ingin ke mana?

Tarikh

Julai 2025

Ogos 2025

3 kolam renang terbuka, kerusi lepak pantai

Preferred Club Junior Suite Ocean Front Plunge Pool King | 1 bilik tidur, bar mini percuma, peti besi dalam bilik

5 restoran, sarapan, makan tengah hari dihidangkan; masakan antarabangsa

Preferred Club Superior Junior Suite Ocean View King | 1 bilik tidur, bar mini percuma, peti besi dalam bilik

Gambaran keseluruhan
Bilik
Lokasi
Dasar

Kemudahan popular

Spa
Bar
Kolam
Merangkumi semua
Meja/kaunter hadapan 24 jam sehari, 7 hari seminggu
Pengemasan

RM1,228 jumlah

termasuk cukai & fi

11 Jul - 12 Jul

Pilihan bilik

Semua bilik

1 katil

2 katil

Menunjukkan 14 daripada 14 bilik

1 bilik tidur, bar mini percuma, peti besi dalam bilik

Preferred Club Junior Suite Pool View King

Sorotan

Balkoni berperabot

Ruang duduk berasingan

Dilengkapi perabot secara berasingan

Dihiasi secara berasingan

Penyaman udara

Akses ke ruang istirahat kelab

Katil tambahan/lipat simpan percuma

Item bar mini percuma

68 meter persegi
Boleh menampung 2
1 Katil Raja (King)

Junior Suite Pool View Swim Out King

Sorotan

Balkoni

Ruang duduk berasingan

Dilengkapi perabot secara berasingan

Dihiasi secara berasingan

Penyaman udara

Katil tambahan/lipat simpan percuma

Item bar mini percuma

TV definisi tinggi

50 meter persegi
Boleh menampung 2
1 Katil Raja (King)

Junior Suite, 1 Katil Raja (King)

Sorotan

Balkoni

Ruang duduk berasingan

Dilengkapi perabot secara berasingan

Dihiasi secara berasingan

Penyaman udara

Katil tambahan/lipat simpan percuma

Item bar mini percuma

TV definisi tinggi

Boleh menampung 2
1 Katil Raja (King)

Preferred Club Superior Junior Suite Ocean View King

Sorotan

Balkoni

Ruang duduk berasingan

Dilengkapi perabot secara berasingan

Dihiasi secara berasingan

Penyaman udara

Akses ke ruang istirahat kelab

Katil tambahan/lipat simpan percuma

Item bar mini percuma

70 meter persegi
Pemandangan laut
Boleh menampung 2
1 Katil Raja (King)

Preferred Club Junior Suite Ocean View Swim Out King

Sorotan

Laman dalam berperabot

Ruang duduk berasingan

Dilengkapi perabot secara berasingan

Dihiasi secara berasingan

Penyaman udara

Akses ke ruang istirahat kelab

Katil tambahan/lipat simpan percuma

Item bar mini percuma

68 meter persegi
Pemandangan sebahagian lautan
Boleh menampung 2
1 Katil Raja (King)

Preferred Club Junior Suite Pool View Double

Sorotan

Balkoni atau laman dalam berperabot

Ruang duduk berasingan

Dilengkapi perabot secara berasingan

Dihiasi secara berasingan

Penyaman udara

Akses ke ruang istirahat kelab

Katil tambahan/lipat simpan percuma

Item bar mini percuma

68 meter persegi
Boleh menampung 2
2 Katil Kelamin (Double)

Junior Suite Ocean View Swim Out King

Sorotan

Balkoni

Ruang duduk berasingan

Dilengkapi perabot secara berasingan

Dihiasi secara berasingan

Penyaman udara

Katil tambahan/lipat simpan percuma

Item bar mini percuma

TV definisi tinggi

70 meter persegi
Pemandangan laut
Boleh menampung 2
1 Katil Raja (King)

Junior Suite Ocean View King

Sorotan

Balkoni

Ruang duduk berasingan

Dilengkapi perabot secara berasingan

Dihiasi secara berasingan

Penyaman udara

Katil tambahan/lipat simpan percuma

Item bar mini percuma

TV definisi tinggi

70 meter persegi
Pemandangan laut
Boleh menampung 2
1 Katil Raja (King)

Preferred Club Junior Suite Ocean Front Plunge Pool King

Sorotan

Balkoni berperabot

Ruang duduk berasingan

Dilengkapi perabot secara berasingan

Dihiasi secara berasingan

Kolam tunjam persendirian

Penyaman udara

Akses ke ruang istirahat kelab

Katil tambahan/lipat simpan percuma

73 meter persegi
Pemandangan pantai
Boleh menampung 2
1 Katil Raja (King)

Preferred Club Junior Suite Ocean Front King

Sorotan

Balkoni berperabot

Ruang duduk berasingan

Dilengkapi perabot secara berasingan

Dihiasi secara berasingan

Penyaman udara

Akses ke ruang istirahat kelab

Katil tambahan/lipat simpan percuma

Item bar mini percuma

68 meter persegi
Pemandangan laut
Boleh menampung 2
1 Katil Raja (King)

Junior Suite, 1 Katil Raja (King), Terrace, Ocean View

Sorotan

Balkoni atau Laman Dalam

Ruang duduk berasingan

Dilengkapi perabot secara berasingan

Dihiasi secara berasingan

Penyaman udara

Akses ke ruang istirahat kelab

Katil tambahan/lipat simpan percuma

Item bar mini percuma

Pemandangan laut
Boleh menampung 2
1 Katil Raja (King)

Junior Suite Pool View King Bed

Sorotan

Balkoni

Ruang duduk berasingan

Dilengkapi perabot secara berasingan

Dihiasi secara berasingan

Penyaman udara

Katil tambahan/lipat simpan percuma

Item bar mini percuma

TV definisi tinggi

50 meter persegi
Boleh menampung 2
1 Katil Raja (King)

Preferred Club Junior Suite Ocean View King

Sorotan

Balkoni berperabot

Ruang duduk berasingan

Dilengkapi perabot secara berasingan

Dihiasi secara berasingan

Penyaman udara

Akses ke ruang istirahat kelab

Katil tambahan/lipat simpan percuma

Item bar mini percuma

68 meter persegi
Pemandangan sebahagian lautan
Boleh menampung 2
1 Katil Raja (King)

Junior Suite Ocean View Double

Sorotan

Balkoni berperabot

Ruang duduk berasingan

Dilengkapi perabot secara berasingan

Dihiasi secara berasingan

Penyaman udara

Katil tambahan/lipat simpan percuma

Item bar mini percuma

TV definisi tinggi

68 meter persegi
Pemandangan laut
Boleh menampung 2
2 Katil Kelamin (Double)

Anda juga mungkin menyukai

Kolam renang terbuka, payung kolam, kerusi lepak pantai

Hotel B Unique - Adults Only

Zona Hotelera Norte

Di pantai persendirian
Kolam
Tab Panas
Termasuk sarapan

Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!

Log masuk Daftar sekarang, ia percuma

Tentang kawasan sekitar

Carretera Costera Sur Km 12.99, Hotel Zone, Cozumel, QROO, 77600

Tempat berdekatan

Pantai Paradise - 5 min berjalan kaki - 0.4 km
Playa Mia Grand Beach and Water Park - 15 min berjalan kaki - 1.3 km
Mr. Sancho's Beach Club - 15 min berjalan kaki - 1.3 km
Pusat Sukan Air & Kelab Pantai Nachi Cocom - 4 min memandu - 2.9 km
Pantai San Francisco - 5 min memandu - 4.3 km

Bergerak

Cozumel, Quintana Roo (CZM-Lapangan Terbang Antarabangsa Cozumel) - 24 minit memandu

Restoran

‪Mr. Sanchos - ‬3 min memandu
‪Playa Uvas - ‬11 min memandu
‪Topaz Restaurant - ‬3 min memandu
‪Occidental Grand Beach - ‬5 min memandu
‪Manatees Swim Up Bar - ‬1 min berjalan kaki

Tentang hartanah ini

Secrets Aura Cozumel - Adults Only - All Inclusive

Mewah bagi hartanah merangkumi semua berdekatan Pantai Paradise

Berdekatan Mr. Sancho's Beach Club dan Playa Mia Grand Beach and Water Park, Secrets Aura Cozumel - Adults Only - All Inclusive menyediakan bar renang naik, bar pantai dan bar kolam. Dengan berhadapan pantai, tempat makan berhadapan pantai dan urut tepi pantai, hartanah ini ialah tempat yang amat sesuai untuk berjemur di bawah sinaran matahari. Manjakan diri anda dengan urutan tisu mendalam, rawatan badan atau Refleksologi di Secrets Spa by Pevonia, tapak spa. Di 5 restoran di tapak, nikmati Sarapan, Makan tengah hari, Makan malam dan masakan antarabangsa. Kelab kesihatan menawarkan kelas aerobik dan kelas yoga; perkara lain untuk dilakukan termasuk luncur angin, belayar, and memancing. Kekal terhubung melalui akses Internet wayarles percuma dan tetamu boleh mencari kemudahan lain seperti beli-belah di tapak dan kedai kopi/kafe.

Anda juga akan mendapati manfaat seperti:

3 kolam renang terbuka dengan kerusi lepak pantai dan bar renang naik
Percuma letak kenderaan sendiri dan letak kenderaan valet
Sewa basikal percuma, 2 gelanggang tenis terbuka dan daftar keluar ekspres
Daftar masuk ekspres, dewan bankuet dan Bilik rawatan urut
Ulasan tetamu amat memuji pantai, kolam renang dan kakitangan yang mesra

Ciri-ciri bilik

Semua 266 bilik dilengkapkan perabot secara berasingan menampilkan keselesaan seperti ruang kerja komputer riba dan penyaman udara, sebagai tambahan kepada manfaat seperti tempat duduk berasingan dan item bar mini percuma. Ulasan tetamu memberikan markah yang bagus untuk kebersihan bilik di hartanah.

Lagi kesenangan di semua bilik termasuk:

Kelengkapan dandanan diri berjenama, pancuran mandi dan pengering rambut
Televisyen definisi tinggi dengan saluran TV premium
Tempat duduk berasingan, mentol lampu LED dan katil tambahan percuma

Butiran merangkumi semua

Hartanah ini merangkumi semua. Makanan dan minuman di tapak hartanah termasuk dalam harga bilik (sekatan tertentu mungkin dikenakan).

Gratuiti dan cukai

Termasuk gratuiti dan gratuiti tambahan atas budi bicara tetamu diterima.

Makanan dan minuman

Makanan bufet dan à la carte, snek dan minuman disertakan

Bar mini dalam bilik (termasuk semua minuman)

Aktiviti dan kemudahan/peralatan

Semua sukan air tidak bermotor, aktiviti darat dan penggunaan kemudahan rekreasi dan peralatan disertakan.

Aktiviti air

Aktiviti berkayak

Bersnorkel

Aktiviti darat

Aktiviti berbasikal

Kemudahan kecergasan

Tenis

Pengajaran tenis

Bola tampar

Pelajaran/kelas/permainan

Memasak

Tarian

Bahasa

Yoga

Hiburan

Persembahan langsung di tapak

Majlis tema

Bahasa

Bahasa Inggeris, Bahasa Sepanyol

Hartanah serupa

Di pantai persendirian
Kolam
Spa
Mesra haiwan kesayangan

RM1,528 jumlah

termasuk cukai & fi

20 Jul - 21 Jul

Di pantai, kerusi lepak pantai, payung, tuala pantai

Kolam
Merangkumi semua
Spa
Kolam renang kanak-kanak

RM875 jumlah

termasuk cukai & fi

11 Jul - 12 Jul

Kemudahan hartanah

Internet

Tersedia di semua bilik: Wi-fi percuma
Tersedia di sesetengah kawasan awam: Wi-fi percuma

Tempat letak kenderaan dan pengangkutan

Tempat letak kenderaan sendiri tidak berbumbung percuma di tapak hartanah
Tempat letak kenderaan valet tidak berbumbung percuma di tapak hartanah
Tempat letak kenderaan mudah diakses kerusi roda tersedia
Tempat letak kenderaan di tapak hartanah termasuk pilihan di luar jalan

Makanan dan minuman

1 bar berenang
1 bar pantai
1 bar tepi kolam
1 kedai kopi/kafe
5 restoran
Bar/deli snek
Kopi dan teh di kawasan umum
Perkelahan peribadi

Restoran di tapak hartanah

Barefoot Grill
Bordeaux
Gohan
Oceana
Windows

Aktiviti menarik

2 gelanggang tenis terbuka
3 kolam renang terbuka
Belayar
Beli-belah
Berkayak
Bersnorkel
Bilik permainan/arked
Bola tampar
Bot bermotor peribadi
Kelab kesihatan
Kelas kecergasan
Kelas yoga
Lawatan bot
Luncur angin
Memancing
Selam skuba
Sewaan basikal percuma
Spa perkhidmatan penuh

Kemudahan

ATM
Kedai hadiah/gerai surat khabar
Kemudahan dobi
Meja/kaunter hadapan 24 jam
Peti besi di meja/kaunter hadapan
Surat khabar percuma di lobi

Perkhidmatan tetamu

Bantuan lawatan dan tiket
Kakitangan berbilang bahasa
Pakej lamaran/romantik
Pengemasan (harian)
Perkhidmatan "turndown"
Perkhidmatan cucian kering/dobi
Perkhidmatan perkahwinan
Perkhidmatan rencam
Porter/tukang angkut

Perkhidmatan perniagaan

Bilik mesyuarat
Pusat perniagaan
Ruang persidangan

Kawasan luar

Di pantai
Gril barbeku
Kerusi lepak tepi kolam
Taman

Spa perkhidmatan penuh

Aromaterapi
Balut badan
Bilik rawatan pasangan
Bilik rawatan spa
Bilik wap
Kawasan rawatan terbuka
Perkhidmatan urut dalam bilik
Rawatan muka
Refleksologi
Rias kuku tangan/kaki
Sauna
Tab panas
Urutan sukan
Urutan Sweden
Urutan tisu dalam
Urutan tuaman batu

Kebolehcapaian

Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
Lif
Tempat letak kenderaan mudah diakses kerusi roda

Lain-lain

4 tingkat
Dewan bankuet
Dibina pada 2007
Hartanah bebas asap rokok
Pilihan tempat makan vegetarian

Kemudahan bilik

Bilik tidur

Cadar disediakan
Katil lipat simpan/tambahan percuma
Langsir gelap terus

Bilik mandi

Berus gigi dan ubat gigi
Jubah mandi
Kelengkapan dandanan diri berjenama
Kertas tandas
Pancuran mandi
Pengering rambut
Sabun
Selipar
Syampu
Tuala disediakan

Hiburan

Dok iPod
TV skrin rata dengan saluran kabel premium

Makanan dan minuman

Bar mini berisi percuma
Panduan makan restoran

Lain-lain

Akses melalui koridor luar
Hiasan berasingan
Kipas siling
Meja
Pencahayaan LED
Penyaman udara
Perabot berasingan
Peti besi
Ruang kerja komputer riba
Seterika/papan seterika
Telefon
Tempat duduk berasingan

Dasar

Daftar masuk

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: pada bila-bila masa

Daftar masuk awal tertakluk kepada ketersediaan

Daftar masuk awal tersedia dengan fi

Daftar masuk ekspres tersedia

Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 12:00 tengah hari

Daftar keluar lewat tertakluk kepada ketersediaan

Fi daftar keluar lewat akan dikenakan

Daftar keluar ekspres tersedia

Arahan daftar masuk khas

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan peliharaan

Haiwan kesayangan tidak dibenarkan (haiwan perkhidmatan dialu-alukan dan dikecualikan daripada fi)

Kanak-kanak dan katil tambahan

Kanak-kanak berumur 18 dan ke bawah tidak dbenarkan berada di hartanah untuk dewasa sahaja ini; semua tetamu yang berumur lebih daripada 18 adalah dialu-alukan

Katil lipat simpan/tambahan percuma

Tempat tidur bayi (katil bayi) tidak disediakan

Jenis bayaran hartanah

Maklumat penting

Kemudahan tambahan

Daftar masuk awal tersedia dengan fi (tertakluk pada ketersediaan)
Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan)

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah

Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan

Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin

Hartanah ini menerima kad kredit, kad debit dan wang tunai

Ciri-ciri keselamatan di hartanah ini termasuk pemadam api dan alat pertolongan cemas

Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai

Perkara yang kami harus menyebut

Tetamu di bawah umur 18 tahun tidak dibenarkan di hartanah orang dewasa sahaja ini

Sesetengah kemudahan mungkin mempunyai akses yang terhad; tetamu boleh menghubungi hartanah untuk mendapatkan butiran dengan menggunakan maklumat hubungan pada pengesahan tempahan

Sebuah kereta disyorkan untuk pergi balik ke hartanah ini

Hartanah ini mengalu-alukan tetamu daripada semua kecenderungan seksual dan identiti jantina (mesra LGBTQ+)

Hartanah juga dikenali sebagai

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Soalan lazim

Adakah Secrets Aura Cozumel - Adults Only - All Inclusive mempunyai kolam?

Ya, hartanah ini mempunyai 3 kolam renang terbuka.

Berapa kos yang diperlukan untuk menginap di Secrets Aura Cozumel - Adults Only - All Inclusive?

Setakat 8 Jul 2025, harga yang ditemui untuk penginapan 1 malam bagi 2 dewasa di Secrets Aura Cozumel - Adults Only - All Inclusive pada 11 Jul 2025 bermula serendah RM 1,228.22, tidak termasuk cukai dan fi. Harga ini berdasarkan harga satu malam paling rendah yang ditemui dalam 24 jam yang lalu untuk penginapan dalam masa 30 hari akan datang. Harga tertakluk kepada perubahan. Pilih tarikh anda untuk melihat harga yang lebih tepat.

Adakah Secrets Aura Cozumel - Adults Only - All Inclusive mesra haiwan kesayangan?

Tidak, hanya haiwan perkhidmatan dialu-alukan di hartanah.

Berapakah fi parkir di Secrets Aura Cozumel - Adults Only - All Inclusive?

Letak kenderaan sendiri dan letak kenderaan valet adalah percuma di hartanah ini.

Apakah masa daftar masuk di Secrets Aura Cozumel - Adults Only - All Inclusive?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: pada bila-bila masa. Fi dikenakan untuk daftar masuk awal (tertakluk pada ketersediaan).

Apakah masa daftar keluar di Secrets Aura Cozumel - Adults Only - All Inclusive?

Daftar keluar adalah jam 12:00 tengah hari. Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan).

Adakah manfaat merangkumi semua tersedia di Secrets Aura Cozumel - Adults Only - All Inclusive?

Ya, hartanah ini merangkumi semua. Aktiviti termasuk bersnokel, berkayak, berbasikal dan banyak lagi.

Di manakah terletaknya Secrets Aura Cozumel - Adults Only - All Inclusive?

Terletak sesuai di pantai, hartanah Cozumel ini dalam jarak 5 minit berjalan kaki dari Taman Negara Arrecifes de Cozumel dan Pantai Paradise. Mr. Sancho's Beach Club dan Playa Mia Grand Beach and Water Park juga dalam jarak 1 bt (2 km).

Secrets Aura Cozumel - Adults Only - All Inclusive Ulasan

6.8

7.4/10

Kebersihan

8.0/10

Kakitangan & perkhidmatan

6.8/10

Kemudahan

6.2/10

Keadaan hartanah & kemudahan

7.4/10

Mesra alam

4/10

Will not stay there again.

Menginap 4 malam pada Jul 2025

2/10

We booked two rooms, ocean view, but only got one ocean view room, and the other was clear on the other side of the resort. Resort said to “upgrade” it would be $80 per night. Then said if we’d sit through a 90 minute presentation, we would get another ocean view. We’d been traveling since 3am, we were exhausted but agreed to do it at 9 the next day. Our friend had paid considerably more for her room than ours. The next day we showed up for the presentation at nine. We had a tour planned after with pick up at the resort at 11. They said it wouldn’t be enough time. And insisted on rescheduling us the next day. We were hounded every time we walked through the lobby. Told there would be a 250 room charge attached to her room. The second day our friend had a family emergency and had to leave…when she went to check out, they told her she owed 250. They would not let her in a cab or out of the gates unless she paid. And they would not credit her for the other nights rooms. The food was awful. And often hard to get, during the offseason most of the restaurants aren’t open. No night life, getting a drink after 9 was impossible. Room service breakfast took over an hour. Several cockroaches in our room and other bathrooms. Overall terrible place to stay! Best part was the swim up pool bar, which had the fastest food, but it closed at 6. Town is a ways away.

Menginap 4 malam pada Jul 2025

10/10

Love the beach

Menginap 5 malam pada Jun 2025

10/10

All adults and good drinks !!

Menginap 5 malam pada Jun 2025

10/10

We spent our honeymoon here. EVERY SINGLE WORKING IS SO KINDA AND HELPFUL! Definitely will be back

Menginap 5 malam pada Jun 2025

6/10

NO ME AGRADO TANTO

Menginap 2 malam pada Jun 2025

6/10

El hotel en general, le falta algo de renovación, te ponen muchas reglas para todo, la comida muy simple, le falta variedad, las habitaciones huelen mucho a humedad, como que tienen poco personal y era lento el servicio.

Menginap 2 malam pada Jun 2025

4/10

Disappointed by poor check in especially as we weren’t feeling well & needed to rest. Reason for delay was given as Supervisor had to check to confirm room at standard. Finally given access after 40mins, advised needed to still sort mini bar & would deliver tea with milk, neither happened. Ceiling in bathroom began leaking during the night, with water all over floor, my wife narrowly missed slipping & having a dangerous fall. Reported to reception & maintenance, didn’t seem to be too bothered saying we should report in post stay feedback form which never came through. Another example of number of occasions when staff said what we wanted to hear but no action took place. There were couple of staff who were both friendly & went above & beyond. Most others seemed superficial sadly. Location nice, food good, but above experience left bad taste in mouth.

Menginap 1 malam pada Jun 2025

6/10

The hotel’s location and beach are exceptional. The staff’s efforts to address our concerns were commendable. However, the property’s age and the need for repairs are notable drawbacks. Three out of four rooms were unsatisfactory, necessitating a relocation to upgraded accommodations. The dining experience was average, contrasting with the exceptional quality of food at other Secret locations. While we are considering returning to Cozumel for its pristine beaches, we would not choose to stay at this establishment again.

Menginap 5 malam pada Jun 2025

6/10

the property is kind of dull, no real color outside of the dull orange on the walls. the pools look old, nothing special at all. the first room they put us in, there were dead bugs on the bed and just bugs flying throughout the room. moths, roaches, all of them. they switched our room for us and the newer one was way nicer, but the view was just the dull pool. everyone was kind but i dont know about cozumel.

Menginap 1 malam pada Jun 2025

8/10

The staff went over and beyond to make our stay great!

Menginap 5 malam pada Jun 2025

8/10

When booking we requested a ground floor room and the request was honored, so big plus for us. The grounds needs a little more upkeep but it was clean and the staff was attentive at all times.

Menginap 5 malam pada Jun 2025

6/10

I've stayed at about four secrets, and this one was run down.

Menginap 3 malam pada Jun 2025

6/10

Great Staff, But Dining Needs Work The staff at Secrets Aura Cozumel was amazing, friendly, helpful, and always welcoming. You really couldn’t ask for better service. That said, the dining setup was frustrating. You’re given a printed schedule showing which restaurants are open each day, and most are à la carte with limited, repetitive menus. Many meals lacked variety, and waiting in the heat wasn’t enjoyable. The Market Café buffet was great for breakfast, but it absolutely needs to be open for lunch and dinner. A buffet option all day would solve a lot. We ended up relying on room service just for convenience. The swim-out rooms were excellent for relaxing after the beach. Overall: amazing staff and setting, but management really needs to improve food variety and bring back buffet dining beyond breakfast.

Menginap 7 malam pada Jun 2025

10/10

Great place if you want quiet with amenities. Staff is excellent...kenia...Isreal...rosales...were standouts from the staff. Thank you.

Menginap 7 malam pada Jun 2025

2/10

Terrible management!!!!

Menginap 5 malam pada Jun 2025

10/10

Great snorkeling! Great dive shop and easy access to dive boats! Very attentive staff and service far exceeding other resorts! And they have Dos Equis! Most resorts in Cozumel don’t offer it! Spacious rooms with great AC! We will definitely return !!

Menginap 4 malam pada Jun 2025

6/10

We have been to this property several times. This last time we went the check in was a bit longer than normal and we were preferred guest. Only one person helping and several families waiting.The room was GREAT clean, cool and stocked daily. The preferred pool was not very clean or cool and the food was good but again in the past GREAT. I actually book for the food its typically very authentic. Something changed in management or chain. Customer service was good, and the beach was CLEAN! Had I never been in the past I would have given 4 stars but being the standard on my expectation was set I was a little disappointed.

Menginap 2 malam pada Jun 2025

4/10

We loved our swim out suite, however we were told to get out of the pool right outside of our room at 9pm. The non preferred people (us)were treated totally different, the excursions were confusing and they seemed to want to book with their buddies next door idk if they got a kick back. The food left a LOT to be desired, the drinks were so sweet and served in not so clean looking glasses. We rented a car fortunately and explored the island finding some good food there. There is a definitely time share push, they are careful not to call it that. That wasted 3 hours of our day that day. I will go back to Cozumel but not likely to here.

Menginap 7 malam pada Jun 2025

6/10

This is a 3 start at best. Unfortunately as an adults only resort, no nightlife at all, most bars close very early (by 9 at latest) and very boring for an all inclusive that is so far away from downtown. Will not stay again.

Menginap 4 malam pada Jun 2025

2/10

Negative experience at Secrets Aura Cozumel Problems from the beginning of the stay Estimated date: 6/12/2025 - 06/15/2025 Upon arrival, the adjacent room was being painted, which caused a strong paint smell in the room itself. I reported the inconvenience to the reception, who visited the room, applied a spray, and apologized. The smell persisted the next day; I had to call again and remain out of her room for approximately three hours while they attempted to resolve the problem with a dehumidifier. Lack of compensation or alternatives from hotel staff, beyond apologies. Experience with the “Preferred Lounge” and restaurants I paid for a preferred room with access to the “Preferred Lounge,” but the food offered (snacks, sandwiches) seemed to be in poor condition and he never got to enjoy it. The lounge staff showed little knowledge of the drinks offered. I only used the lounge to make a reservation. Restaurant Incidents A. Breakfast at Bordeaux (for preferred customers) First breakfast: Poorly prepared dishes (chilaquiles with almost burnt egg, chewy tortillas and bitter salsa; boyfriend received a sandwich and avocado toast). I requested a change of dish; the new one (American breakfast with sausage) was also in poor condition (hard pancakes, undercooked eggs, inedible sausage). The staff was courteous and apologetic, but the experience didn't improve. The manager visited the room after reporting the problems and offered a complimentary meal

Menginap 3 malam pada Jun 2025

2/10

My overall experience at this resort was terrible. The property was difficult to locate, and when I reached out to the staff for assistance, they were generally unhelpful. I also tried to connect with the general manager via email, but I never received a response. During the stay, I attempted to speak with the on-site manager multiple times, but he was always "too busy" to talk. That lack of communication and accountability was extremely frustrating. The resort offered no live music or evening entertainment, and their club was closed due to construction—another major disappointment, especially since we had chosen this place hoping for a fun, lively atmosphere. If you're planning to party or enjoy nightlife, this is not the place for you. The resort itself felt outdated and showed signs of poor maintenance. For the amount of money we paid, I expected a more attractive property, better amenities, and at least some form of entertainment at night. That said, a few staff members did stand out in a positive way: Fernanda from the massage team was excellent, Rudy the bellboy was amazing, and Rigoberto at the pool bar provided fantastic service. The one true highlight was the food—it was genuinely great. But overall, the resort fell far short of expectations and I wouldn’t recommend it, especially if you’re looking for a vibrant, well-managed vacation experience.

Menginap 3 malam pada Jun 2025

10/10

We stayed at Secrets for 7 days on our honeymoon and loved it. We were in a "preferred room" which I would recommend because we had access to all the other pools/restaurants which we really liked. The adult only aspect was really nice. We loved the swim-up bar. Easy and quick to get drinks. Staff/service was great! We were always able to find loungers by the pool or beach and staff would come around to get us food/drinks. We enjoyed all the restaurants and thought the food was great (neither of us are picky). We only had a wait at the sushi restaurant on the rooftop, which is a small place. 24-hour room service was also really nice. The property and rooms are older - but not gross or falling apart as some of the reviews I read would suggest. We had a couple issues with water pressure and flickering lights, but not a big deal - we weren't there to hang out in the hotel room. Housekeeping came daily and restocked our minifridge with beers, snacks and towels. We dove with Dive Palancar which was definitely the highlight of the trip - they were right next door to Dreams so we could walk over or they would pick you up at the dock. Staff were great and the diving is amazing!

View from our room - Jr. suite, preferred ocean view

Menginap 7 malam pada Jun 2025

4/10

Food was very low quality Bar tenders awful Had to go ask for towels shampoo and to have to water in the mini bar restocked every day Only half the restaurants are open each day for dinner, and unless your a member breakfast and lunch is limited to buffet and a hamburger

Menginap 4 malam pada Mei 2025

6/10

There are many thing that need to be fix , for example The water in the shower is not hot The air conditioner has noise The preferred club no is a preferred club, the room only was fix one time during day The food is not special , not enough dish to choice The drink is regular , preferred club not offer nothing to customers..

Menginap 4 malam pada Mei 2025

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