El Cozumeleño Beach Resort - All Inclusive

Hartanah 3.5 bintang
Keseronokan mesra keluarga di pantai, dengan 5 kolam renang terbuka

Pilih tarikh untuk melihat harga

Ulasan

7.0 daripada 10
Baik

Kemudahan popular

  • Kolam renang
  • Merangkumi semua
  • Spa
  • Termasuk parkir
  • Wi-Fi percuma
  • Restoran

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 5 daripada 5 bilik

Garden View

Sorotan

Balkoni atau laman dalam berperabot
Dilengkapi perabot secara berasingan
Dihiasi secara berasingan
Penyaman udara
Bilik bercantum tersedia
Katil tambahan/lipat simpan percuma
TV skrin rata
Pengering rambut
  • 48 meter persegi
  • Pemandangan sebahagian lautan
  • Boleh menampung 4
  • 2 Katil Kelamin (Double) ATAU 1 Katil Raja (King)

Balcony Athletic Ocean View Guarantee

8.0 daripada 10
Sangat baik
(1 ulasan)

Sorotan

Balkoni atau laman dalam berperabot
Dilengkapi perabot secara berasingan
Dihiasi secara berasingan
Penyaman udara
Bilik bercantum tersedia
Katil tambahan/lipat simpan percuma
Katil bayi/kot percuma
TV skrin rata
  • 48 meter persegi
  • Pemandangan laut
  • Boleh menampung 4
  • 2 Katil Kelamin (Double) ATAU 1 Katil Raja (King)

Room, Ocean View (sky )

7.2 daripada 10
Baik
(9 ulasan)

Sorotan

Balkoni atau laman dalam berperabot
Dilengkapi perabot secara berasingan
Dihiasi secara berasingan
Penyaman udara
Bilik bercantum tersedia
Katil tambahan/lipat simpan percuma
Katil bayi/kot percuma
TV skrin rata
  • 48 meter persegi
  • 1 bilik tidur
  • Pemandangan laut
  • Boleh menampung 4
  • 2 Katil Kelamin (Double) ATAU 1 Katil Raja (King)

Premium Sky Top Room

7.4 daripada 10
Baik
(18 ulasan)

Sorotan

Balkoni atau laman dalam berperabot
Dilengkapi perabot secara berasingan
Dihiasi secara berasingan
Penyaman udara
Bilik bercantum tersedia
Katil tambahan/lipat simpan percuma
Katil bayi/kot percuma
TV skrin rata
  • 48 meter persegi
  • 1 bilik tidur
  • Pemandangan laut
  • Boleh menampung 4
  • 2 Katil Kelamin (Double) ATAU 1 Katil Raja (King)

Balcony Ocean View Guarantee

Sorotan

Balkoni atau laman dalam berperabot
Dilengkapi perabot secara berasingan
Dihiasi secara berasingan
Penyaman udara
Bilik bercantum tersedia
Katil tambahan/lipat simpan percuma
Katil bayi/kot percuma
TV skrin rata
  • 48 meter persegi
  • Pemandangan laut
  • Boleh menampung 4
  • 2 Katil Kelamin (Double) ATAU 1 Katil Raja (King)
Mod logo
Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!

Tentang kawasan sekitar

Peta
Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600

Tempat berdekatan

  • Pantai San Juan - 17 min berjalan kaki - 1.5 km
  • Terminal Maritim Cozumel - 8 min memandu - 6.8 km
  • Rizab Biosfera Isla Cozumel - 9 min memandu - 5.6 km
  • Taman Negara Chankanaab - 18 min memandu - 17.4 km
  • Pantai Paradise - 23 min memandu - 23.7 km

Bergerak

  • Cozumel, Quintana Roo (CZM-Lapangan Terbang Antarabangsa Cozumel) - 11 minit memandu

Restoran

  • ‪El Cozumeleño Beach Resort - ‬1 min berjalan kaki
  • ‪Guido's - ‬6 min memandu
  • ‪La Monina Restaurante & Beach Club - ‬4 min memandu
  • ‪Melia Cozumel All Inclusive Golf & Beach Resort - ‬3 min berjalan kaki
  • ‪Hemingway Lounge Rest. & Bar - ‬5 min memandu

Tentang hartanah ini

El Cozumeleño Beach Resort - All Inclusive

Merangkumi semua bagi hartanah mesra keluarga berdekatan Gereja San Miguel
Terletak berdekatan Isla de Pasion dan Stingray Beach (Pantai Ikan Pari), El Cozumeleño Beach Resort - All Inclusive menyediakan bar renang naik, bar pantai dan bar kolam. Dengan berhadapan pantai, tempat makan berhadapan pantai dan kabana percuma, hartanah ini ialah tempat yang amat sesuai untuk berjemur di bawah sinaran matahari. Nikmatilah lulur badan, urut tuaman batu dan rawatan muka di tapak spa. Pastikan anda menikmati Makan malam, menu kanak-kanak dan pemandangan lautan di dua restoran di tapak. Nikmati kelab kesihatan serta aktiviti seperti berdayung/berkanu, bersnorkel dan selam skuba. Akses Internet wayarles percuma tersedia kepada semua tetamu bersama dengan majlis makan percuma setiap hari dan teres.
Manfaat lain termasuk:
  • 5 kolam renang terbuka dan kolam renang tertutup, bersama dengan kerusi lepak pantai dan bar renang naik
  • Percuma letak kenderaan sendiri
  • Gelanggang tenis terbuka, daftar masuk ekspres dan meja biliard atau pool
  • Meja/kaunter hadapan 24 jam, dewan sambutan dan Bilik rawatan urut
  • Ulasan tetamu amat memuji tentang pantai dan kakitangan yang mesra
Ciri-ciri bilik
Kesemua 251 bilik yang dilengkapkan perabot secara berasingan menawarkan manfaat seperti ruang kerja komputer riba dan penyaman udara, serta kemudahan seperti Wi-fi percuma dan peti besi. Ulasan tetamu memberikan kata-kata positif tentang kebersihan bilik di hartanah.
Lagi kesenangan di semua bilik termasuk:
  • Berbilang bilik mandi dengan pancuran mandi dan pengering rambut
  • 32-inci TV skrin rata dengan saluran digital
  • Balkoni atau laman dalam berperabot, almari pakaian dan setiap hari

Butiran merangkumi semua

Hartanah ini merangkumi semua. Makanan dan minuman di tapak hartanah termasuk dalam harga bilik (sekatan tertentu mungkin dikenakan).

Gratuiti dan cukai

Termasuk gratuiti dan gratuiti tambahan atas budi bicara tetamu diterima.

Makanan dan minuman

Semua makanan bufet dan à la carte, snek dan minuman disertakan

Aktiviti dan kemudahan/peralatan

Semua aktiviti dan penggunaan kemudahan dan peralatan di tapak hartanah disertakan.

Aktiviti air

Aktiviti berkayak
Bersnorkel

Aktiviti darat

Golf miniatur
Tenis

Hiburan

Hiburan dan aktiviti di tapak

Hartanah serupa

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi percuma
  • Tersedia di sesetengah kawasan awam: Wi-fi percuma

Tempat letak kenderaan dan pengangkutan

  • Tempat letak kenderaan sendiri tidak berbumbung percuma di tapak hartanah
  • Letak kenderaan sendiri di tapak adalah terhad
  • Tempat letak kenderaan mudah diakses kerusi roda tersedia

Makanan dan minuman

  • 1 bar berenang
  • 1 bar pantai
  • 1 bar tepi kolam
  • 1 kedai kopi/kafe
  • 2 restoran
  • 3 bar/ruang istirahat
  • Bar/deli snek
  • Kopi dan teh di kawasan umum
  • Majlis makan pengurus setiap hari percuma
  • Makan malam berhos tersedia setiap hari dengan bayaran; tempahan diperlukan

Restoran di tapak hartanah

  • El Cocal Restaurant
  • La Pérgola
  • La Veranda
  • Lobby bar
  • Swim Up Bar

Aktiviti menarik

  • 1 gelanggang tenis terbuka
  • 1 kolam renang tertutup
  • 5 kolam renang terbuka
  • Berdayung/berkanu
  • Berkayak
  • Bersnorkel
  • Bilik permainan/arked
  • Bola sepak meja
  • Bot
  • Bot bermotor peribadi
  • Buku
  • Golf mini
  • Hiburan malam
  • Keistimewaan golf pilihan
  • Kelab kanak-kanak percuma
  • Kelab kesihatan
  • Kolam kanak-kanak
  • Meja biliard/pool
  • Peralatan sukan air
  • Permainan
  • Piano
  • Pingpong
  • Selam skuba
  • Spa perkhidmatan penuh
  • TV di ruang bersama

Mesra keluarga

  • 1 kolam renang tertutup
  • 5 kolam renang terbuka
  • Bar/deli snek
  • Bilik permainan/arked
  • Golf mini
  • Kelab kanak-kanak percuma
  • Kemudahan dobi
  • Kolam kanak-kanak
  • Mainan pantai
  • Permainan kanak-kanak

Kemudahan

  • Dispenser air
  • Kedai hadiah/gerai surat khabar
  • Kemudahan dobi
  • Meja/kaunter hadapan 24 jam
  • Tempat simpanan bagasi

Perkhidmatan tetamu

  • Bantuan lawatan dan tiket
  • Kakitangan berbilang bahasa
  • Pakej lamaran/romantik
  • Pengemasan (harian)
  • Perkhidmatan cucian kering/dobi
  • Perkhidmatan perkahwinan
  • Perkhidmatan rencam
  • Porter/tukang angkut

Perkhidmatan perniagaan

  • 4 bilik mesyuarat
  • Pusat perniagaan 24 jam
  • Pusat persidangan (ruang seluas 500 meter persegi)

Kawasan luar

  • Di pantai
  • Di persisiran
  • Di taman negara
  • Kabana pantai percuma
  • Kerusi lepak pantai
  • Kerusi lepak tepi kolam
  • Taman
  • Teres
  • Tuala pantai

Spa perkhidmatan penuh

  • 2 bilik rawatan
  • Aromaterapi
  • Balut badan
  • Lulur badan
  • Rawatan muka
  • Rias kuku tangan/kaki
  • Spa dibuka setiap hari
  • Urutan sukan
  • Urutan tuaman batu

Kebolehcapaian

  • Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
  • Laluan bebas tangga ke pintu masuk
  • Laluan ke lif mudah diakses kerusi roda
  • Laluan ke pintu masuk yang diterangi dengan baik
  • Lif
  • Meja pendaftaran mudah diakses kerusi roda
  • Mudah diakses kerusi roda (mungkin mempunyai batasan)
  • Tempat letak kenderaan mudah diakses kerusi roda

Lain-lain

  • 2 bangunan
  • 9 tingkat
  • Dewan bankuet
  • Dewan sambutan
  • Dibina pada 1972
  • Hartanah bebas asap rokok
  • Seni bina tradisional

Kemudahan bilik

Bilik tidur

  • Cadar disediakan

Bilik mandi

  • Bilik mandi persendirian
  • Kertas tandas
  • Pancuran mandi
  • Pengering rambut
  • Sabun
  • Syampu
  • Tuala disediakan

Hiburan

  • TV skrin rata 32-inci dengan saluran digital

Makanan dan minuman

  • Panduan makan restoran

Lain-lain

  • Akses melalui koridor luar
  • Bilik tidur bersambung tersedia
  • Hiasan berasingan
  • Penyaman udara
  • Perabot berasingan
  • Peti besi
  • Ruang kerja komputer riba
  • Seterika/papan seterika atas permintaan

Dasar

Daftar masuk

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah malam
Daftar masuk awal tertakluk kepada ketersediaan
Fi daftar masuk awal: USD40
Daftar masuk ekspres tersedia
Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 11:00
Daftar keluar lewat tertakluk kepada ketersediaan
Fi daftar keluar lewat: USD60

Arahan daftar masuk khas

Tetamu yang merancang untuk tiba di luar waktu daftar masuk biasa mesti menghubungi hartanah lebih awal untuk mendapatkan arahan daftar masuk; kakitangan meja sambut tetamu akan menyambut tetamu ketika ketibaan di hartanah
Untuk membuat pengaturan daftar masuk, sila hubungi hartanah sekurang-kurangnya 24 jam sebelum ketibaan menggunakan maklumat pada pengesahan tempahan
Sebelum tiba, anda mesti melengkapkan pendaftaran dalam talian melalui pautan selamat
Anda akan diminta untuk memberikan hartanah salinan kad pengenalan bergambar keluaran kerajaan anda selepas membuat tempahan
Jika anda merancang untuk tiba selepas 12:00 tengah malam, sila hubungi hartanah lebih awal menggunakan maklumat pada pengesahan tempahan
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik
Semua tetamu, termasuk kanak-kanak, perlu menunjukkan kad pengenalan diri yang sah yang dikeluarkan oleh kerajaan semasa daftar masuk.

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan peliharaan

Haiwan kesayangan dan haiwan perkhidmatan tidak dibenarkan

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan
2 kanak-kanak, sehingga umur 3 tahun, boleh menginap percuma jika menggunakan katil sedia ada apabila tinggal di bilik ibu bapa atau penjaga

Jenis bayaran hartanah

Maklumat penting

Fi

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Fi tempat peranginan: USD15 setiap penginapan, semalam

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

Kemudahan tambahan

  • Fi daftar masuk awal: USD 40 (tertakluk kepada ketersediaan)
  • Fi daftar keluar lewat: USD60 (tertakluk kepada ketersediaan)
  • Makan malam dihoskan: USD0

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Umur minimum untuk daftar masuk semasa Cuti Musim Bunga adalah 21 tahun
Hartanah ini menerima kad kredit dan wang tunai
Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, sistem keselamatan, dan alat pertolongan cemas
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah

Perkara yang kami harus menyebut

Akses kolam renang tersedia dari 7:00 hingga 21:00
Tempahan diperlukan untuk perkhidmatan urut dan rawatan spa; tempahan boleh dibuat dengan menghubungi hartanah sebelum ketibaan, menggunakan maklumat hubungan pada pengesahan tempahan
Hanya tetamu berdaftar yang dibenarkan dalam bilik tamu
Hartanah ini mempunyai bilik bercantum/bersebelahan, yang tertakluk pada ketersediaan dan boleh diminta dengan menghubungi hartanah menggunakan nombor pada pengesahan tempahan
Haiwan kesayangan dan haiwan perkhidmatan tidak dibenarkan di hartanah ini
Tetamu di bawah 18 tahun tidak dibenarkan masuk ke spa

Hartanah juga dikenali sebagai

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
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Soalan lazim

Adakah El Cozumeleño Beach Resort - All Inclusive mempunyai kolam?

Ya, hartanah ini mempunyai kolam renang tertutup, 5 kolam renang terbuka dan kolam kanak-kanak. Akses kolam dari 7:00–21:00.

Adakah El Cozumeleño Beach Resort - All Inclusive mesra haiwan kesayangan?

Tidak, haiwan kesayangan tidak dibenarkan di hartanah.

Berapakah fi parkir di El Cozumeleño Beach Resort - All Inclusive?

Letak kenderaan sendiri adalah percuma di hartanah ini.

Apakah masa daftar masuk di El Cozumeleño Beach Resort - All Inclusive?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah malam. Daftar masuk awal tersedia dengan fi sebanyak USD40 (tertakluk pada ketersediaan).

Apakah masa daftar keluar di El Cozumeleño Beach Resort - All Inclusive?

Daftar keluar adalah jam 11:00. Daftar keluar lewat tersedia dengan fi sebanyak USD60.

Adakah manfaat merangkumi semua tersedia di El Cozumeleño Beach Resort - All Inclusive?

Ya, hartanah ini merangkumi semua. Semua makanan dan minuman disertakan dan aktiviti termasuk bersnokel, berkayak, golf mini dan banyak lagi.

Di manakah terletaknya El Cozumeleño Beach Resort - All Inclusive?

Terletak di Zona Hotelera Norte, hartanah yang menghadap ke pantai ini di taman negara serta dalam jarak 9 bt (15 km) dari Gereja San Miguel, Stingray Beach (Pantai Ikan Pari) dan Taman Negara Chankanaab. Pantai Corona adalah 9.8 bt (15.8 km) jauhnya.

Ulasan

El Cozumeleño Beach Resort - All Inclusive Ulasan

7.0

Baik

7.4

Kebersihan

8.0

Lokasi

8.4

Kakitangan & perkhidmatan

7.4

Mesra alam

6.2

Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 392 daripada 1269 ulasan
Penilaian 8 - Baik. 304 daripada 1269 ulasan
Penilaian 6 - Boleh diterima. 257 daripada 1269 ulasan
Penilaian 4 - Lemah. 148 daripada 1269 ulasan
Penilaian 2 - Teruk. 168 daripada 1269 ulasan

Ulasan

8/10 Baik

Linda

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Although the check-in process was slow, Federico was very helpful. We were most impressed with the cleanliness of the rooms and the whole property from morning to night, someone was washing and cleaning. The views were wonderful. The beach experience was our favorite! The beach waiters, especially Paulino and Oscar, was unmatched and we are extensive travelers. We will definitely go back!
Menginap 7 malam pada Jan 2026

8/10 Baik

Jennifer

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Oscar and Paulino took the best care of us on the beach. They were always there when we needed something to drink or eat. The only con was we had some issues with our room. Won't list them but it was not the room I booked and paid for. They offered us an upgrade and once moved into the new room, it was the room I originally booked and paid for.
Menginap 7 malam pada Jan 2026

10/10 Cemerlang

Mary

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Staff is amazing
Menginap 5 malam pada Dis 2025

8/10 Baik

Gabriella Maria

Sukakan: Kebersihan
Room was cleaned daily.the staff were wonderful.only thing was the day we checked in we had to wait extra hour for our rooms to be ready as we had book 2,5 months ahead and there was 10 of us.my son in law had to put his foot down.they could have done a little more for Christmas as we had 2 little ones with us.no Santa.decorate the place was lovely.but felt it could have dive more as there was a lot of kids at this resort.and also to charge for a fridge in room and not have enough water in rooms that’s bad.we couldn’t even get milk for the little ones.but over all it was nice.
Menginap 6 malam pada Dis 2025

6/10 Boleh diterima

Yuriy, Everett

Mengembara bersama keluarga
Sukakan: Kemudahan
Due for upgrade resort, clean rooms, awesome beach, very popular snorkeling spot with gear available on the site, great mini golf, nice tennis court, resort only 10 minutes away from Cozumel airport. Only two restaurants available, menu ok, for all inclusive no see food or very minimal (stayed during Christmas and New Year Eve, we had little bit of shrimps), very good nachos, coffee not good , room was supplied with only two bottles of water every day, for more have to pay extra, one of our favorite part there was no loud parties with music. Be prepared to pay extra for resort fee. We came in 2-3hours early tried to check in early, and first response was that we don’t have reservation, and later they found it, got checked in an 1hour late, late check out was available for extra cost. Overall experience was good, more like country style vacation with laid back friendly staff, Special thanks to maid services, room was done nicely and quick, so would I recommend this place to a friend? Yes and I would like to visit again in the near future
Menginap 14 malam pada Dis 2025

6/10 Boleh diterima

Mark

Mengembara bersama pasangan
Sukakan: Kebersihan
Tidak sukakan: Kemudahan
Food.... Buffet trays sat empty for hours, no labels on most items so you have to lift each lid to see what's there. Guy cooking on the grill was nice, but when that's by far the best thing at the buffet, it's a 20 min line most times. A la carte restaurant was nothing special, seemed like they were trying too hard to be fancy, and nothing was done all that well. Had to go down to the lobby in person at 8am and stand in a long line to have a chance to eat at the a la carte, no thanks. All lounge chairs on the beach gone by 9am daily.
Menginap 6 malam pada Dis 2025

8/10 Baik

Gaurav

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan
Big and Clean room despite building we stayed appeared old. Staff was great.
Menginap 4 malam pada Dis 2025

6/10 Boleh diterima

Sandra

Mengembara bersama pasangan
Sukakan: Kebersihan
Staff were very helpful and pleasant. Food was not good at all. (At the buffet) Which is why I am giving the resort only 3 stars. Rooms are clean but two lamps near the beds had bulbs just hanging. The air conditioner smelt mouldy and very noisy. Just a small sandy beach however very nice. It’s too bad that this resort does not spend some money to have better food which would make this resort so much better
Menginap 3 malam pada Jan 2026

2/10 Teruk

Francisco Anguiano

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
En mal estado Todo, la regadera en el piso, no hay agua caliente pésimo el cuarto
Menginap 2 malam pada Jan 2026

6/10 Boleh diterima

Scott, Williamsville

Mengembara bersama pasangan, Mengembara bersama kumpulan
Tidak sukakan: Kemudahan
Good Stuff: Room was clean and refreshed daily. We like the north hotel zone so the location was great. Drinks were not fancy but good and not watered down. Service was pretty good around the pool and in the restaurants. There was plenty of seating around the pools. Beach access was easy. Most of staff was friendly. Tips were not expected for every little thing and that was very nice. Not so good stuff: We didn’t have hot water for 5 days of our 7 night stay. We asked about it 4 times and someone came up once but did not fix it. Mattress and pillows were very hard and it’s probably time for new ones as the mattress was obviously sunken in the middle. Website said guaranteed restaurant reservations with premium SkyView room. That did not apply and it was hard to get a reservation-some people were waiting in line to put their names in as early as 6:30 am! So, we only got to eat in the nicer restaurant once. Food was inconsistent but we didn’t have any trouble staying full. There was apparently room service available but there were no instructions about how to order it and no in-room phones to use for things like that. There was an option to order off of a secret menu-fries, pizza,nachos- and we would not have known this had we not spoken to people who knew about it. Pools were too cold to swim in. Ocean temp was 81 and very tolerable so I’m guessing the water temp in pools to be 75ish. Birds ate from plates waiting to be cleaned and they left droppings in restaurants.
Menginap 7 malam pada Dis 2025

6/10 Boleh diterima

Blanca

Mengembara bersama keluarga
The buffet was very limited. No food variety on the 7 days we were there. A lot of bad food manipulation hopefully we didn’t get sick. Drinks was very bad very low quality. The Italian restaurant was extremely bad. And the pools are beautiful but very cold we couldn’t use it :(. The hotel has a lot potential for improvement.
Menginap 6 malam pada Dis 2025

8/10 Baik

Antonio

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Menginap 6 malam pada Dis 2025

2/10 Teruk

Jack Levi

Mengembara bersama keluarga dan kanak-kanak
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
From the time we checked in to the time we checked out, nothing other than the location on the beach was a good experience.
Menginap 8 malam pada Dis 2025

10/10 Cemerlang

Ricardo

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Would stay at this resort again! Since we first arrived we were greeted with good customer service and a drink. Room as described and housekeeping would leave the room cleaned and spotless. The waiters would make sure we were attended. We especially appreciated a waiter named Hugo. He would make sure we were well attended with food or a drink. He made our stay more enjoyable. The pools were cleaned and the beach was beautiful with nice clear water. Would recommend this resort for a nice getaway.
Menginap 6 malam pada Dis 2025

2/10 Teruk

Juliana

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
I spent Christmas 2025 at Cozumel Cozumeleño , and it was the worst resort experience I’ve ever had. The marketing is pure deception—what’s advertised online does not match reality. The property is crumbling: all hot-tubs were broken, malfunctioning shower doors, loose sink handles, and even a safety deposit box that barely worked. Stairs are crumbling with exposed wire making it unsafe The food was bland, repetitive, and poorly communicated. You only get certain items if you know the “secret menu” and ask for them specifically—ice cream, for example, is hidden unless you know to request it. Dining felt like a guessing game, and we barely ate because the food wasn’t worth it. Entertainment? Nonexistent. No music, no activities, not even on Christmas Eve. Guests dressed beautifully for the holiday sat around bored. The pool table was uneven, sticks had no tips, the ping-pong table was broken, and the gym was laughable—a tiny closet with one outdated machine. The front desk and activities desk gave conflicting information, leaving guests frustrated. This resort is a masterclass in marketing deception, delivering a subpar experience that feels like a scam. If you value your money and your holiday, stay far away from Cozumel Cozumeleño
Menginap 7 malam pada Dis 2025

10/10 Cemerlang

Suzette M

Mengembara bersama keluarga
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Clean and comfortable. We did not upgrade this year to 9th floor and stayed on the 8th floor. Loved it! Had an issue with our AC but they fixed it the 1st day.
Menginap 10 malam pada Dis 2025

2/10 Teruk

Jayda

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The hotel staff cater to the Mexican nationals and the hotel rooms are mildewy and dirty
Menginap 10 malam pada Dis 2025

6/10 Boleh diterima

Amy

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Check in was not good. Swim up bar was not open. Room service was non-existent. Dining options limited. Entertainment was less than advertised. No in-room refrigerator or phone. But other than that it was good.
Menginap 4 malam pada Dis 2025

8/10 Baik

Henrik

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
We booked El Cozumeleno because it was advertised as great snorkeling right off of the beach and it fully lived up to that so we’re happy. The place is a bit run down but great snorkeling and an awesome balcony view makes up for a lot. Also a nice beach with drink and food service. The staff is great and especially the servers/waiters highlighted in particular by Carlos and Aldo, both of whom made us feel so welcomed. It would be nice with more restaurant choices, and since we had poor experiences at the supposedly nicer one twice, we simply dined at the buffet restaurant by the beach with great views instead. They really need to work on upgrading the quality of food in the inside restaurant. Considering that this was one of the lower priced hotels on the island, it is definitely worth it, especially for families where luxury is not needed. However, due to lack of restaurant choices stays of more than 5 nights is probably not recommended.
Menginap 9 malam pada Dis 2025

8/10 Baik

Julie

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama kumpulan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
What stood out for us was the staff! We enjoyed our week getting to laugh with Paulino, Oscar, Hugo. Order the bartender special :) Make reservations for dinner & enjoy the delicious lasagna! We did encounter a plumbing issue during our stay, but it was handled quickly & efficiently.
Menginap 5 malam pada Dis 2025

6/10 Boleh diterima

Tatum

Sukakan: Kebersihan
We absolutely love staying at the El Cozumeleño but this time it was different. The housekeeping service was the bare minimum. We had the sign on our outside of our doorknob
Menginap 7 malam pada Dis 2025

2/10 Teruk

Anuleka

Mengembara bersama keluarga
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
They didn't offer any shuttles . Our room was very old room with a loud ac that didn't work. It was over 76 f in our room every day. No Internet. No phone. They didn't give us a different room and manager Julio offered 2 night gift voucher for off season but we declined . They checked ac issues and confirmed the they were going to put room into maintenance mode. We had room experience It was hot and 2 sleepless nights . Room also had drainage issues, no working Internet on the property no plugs in room for charging personal equipment. Nothing was good about the room except ocean view. The rooms we got were over 50 years old .
Menginap 2 malam pada Dis 2025

2/10 Teruk

Ranam, West Bloomfield

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The receptionist was so rude. The hotel room was run down
Menginap 1 malam pada Dis 2025

2/10 Teruk

Prasanth

Menginap 1 malam pada Dis 2025

8/10 Baik

Samuel

Staff members were kind and helpful. Room was slightly musky smelling. Large room with no refrigerator seems odd but ok. But overall was good and pleasant place to stay.
Menginap 4 malam pada Dis 2025