Hotel berdekatan Convent of las Comendadoras de Santiago

"Santi es muy amable y nos hizo unas recomendaciones muy buenas "

"Great service"

"Solo les puedo decir que esta vez no fue tan buena nuestra experiencia como la anterior, desafortunadamente. No sé si volvería a hospedarme nuevamente en este hotel,no estamos muy satisfechos"

"Yes"

"The room was clean, comfortable, and equipped with all the amenities you could need. The hotel is located in a trendy neighborhood with plenty of great eats and shops. Also convenient access to the metro, making it easy to get around. "

"Excellent breakfast!"

"Hotel is located on Gran Via right accross from the Callao metro station, great location near restaurants and shopping, also not far from the Plaza Mayor, Puerta Del Sol and Prado area. The breakfast is good, the room is basic but clean and comfortable. We’ll probably stay here again when returning to Madrid."

"No enough hot water for us. Terrible. The 24hr number given is rubbish, no one answered when we called"

"We had a lovely stay here. We stayed in a studio room which was very spacious and had a view of the Royal Palace. It was clean and the check in process was easy. The location was fantastic. I would recommend staying here."

"This hotel is great! Perfect location, friendly staff, clean room and nice bed!"

"Excelente "

"Staff were all amazing and so welcoming and helpful. Uniformed front door staff took care of our car from the kerb. The hotel is compact, chic, with cool lobby bar and lovely restaurant, very close to Prado and other museums and shops. "

"Cons: Flooring had gaps in it, no side tables or luggage storage anywhere. Shower only had half a door and water was going everywhere. Clothes hooks are above the toilet which is unsanitary. Sink is not in the bathroom but rather next to the bed. Pros: good location, staff was friendly, 5th floor has a 24hr coffee station and fruit stand which is free. Staff leave croissants outside of door each morning which are good. Hotel held our luggage past checkout since our flight left at 7pm."

"Room was dark and small "

"This is a really wonderful hotel! I had a wonderful 8 night stay in April, thank you! I was given a very nice upgrade to the top floor terrace room, thanks so much, it made my Madrid trip very memorable! Its the best located hotel for the theatres on Gran Via. It feels very safe with tight security and the staff are very nice. The room was very comfortable, luxurious and large, and the terrace was a big bonus. Will definitely be back! "

"La habitación está muy bien y muy limpia , pero lo mejor de todo la atención que nos han prestado en el hotel , un 10 por el personal , destacando a Trini y Roxana de recepción."

"Wonderful place"

"The room was very Clean the staff especially Alicia was very friendly and welcoming recommending a great restaurant for us to eat . We were near endless amount of shops . This hotel was excellent. "