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Hotel Emperador

Photo gallery for Hotel Emperador

Featured image
Outdoor pool, pool loungers, lifeguards on site
Outdoor pool, pool loungers, lifeguards on site
Outdoor pool, pool loungers, lifeguards on site
Minibar, in-room safe, desk, soundproofing

Overview of Hotel Emperador

VIP Access

Hotel Emperador

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Gran Via 53, Madrid, Madrid, 28013

Explore the area

  • Popular LocationLope de Vega Theatre1 min walk
  • Popular LocationPuerta del Sol9 min walk
  • Popular LocationPlaza Mayor10 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)16 min drive

Choose dates to view prices

About this area

Madrid

Located in Madrid, Hotel Emperador is in the city centre and near the airport. Plaza de Callao and Casino Gran Via are local landmarks, and some of the area's attractions include Madrid Zoo Aquarium and Madrid Amusement Park. Looking to enjoy an event or a game while in town? See what's happening at WiZink Center or Vicente Calderon Stadium. Guests love the hotel's convenience for public transportation: Santo Domingo Station is just steps away and Callao Station is 3 minutes on foot.
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Map

What's nearby

  • Lope de Vega Theatre - 1 min walk
  • Puerta del Sol - 9 min walk
  • Royal Palace of Madrid - 9 min walk
  • Plaza Mayor - 10 min walk
  • Plaza de la Villa - 12 min walk

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 16 min drive

Restaurants

  • Where to eat
  • Venue 1 – Serves breakfast.

About this property

Hotel Emperador

4-star Madrid hotel in Madrid Centro with outdoor pool
This smoke-free hotel features an outdoor pool, a bar/lounge and a poolside bar. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a rooftop terrace are on-site. All 232 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, TVs come with satellite channels, and guests will also find room service and hairdryers.
Hotel Emperador offers 232 forms of accommodation with minibars and a safe. Satellite televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 31 per night)
  • 24 hours off-site parking within 656 ft (EUR 31 per night)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 14 for adults and EUR 14 for children
  • 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Art gallery
  • Lifeguards on site
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Conference centre (2153 square feet of space)
  • Meeting rooms 11

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Doorbell and phone notification
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – April 2020
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

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Guest rating 4+
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Air conditioned
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Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 38.5 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 14 for adults and EUR 14 for children (approximately)
  • Covered self-parking fee: EUR 31 per night
  • Nearby parking fee: EUR 31 per night(656 ft away; open 24 hours)
  • Rollaway bed fee: EUR 38.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 466 out of 946 reviews
5 - Excellent 49%
Rating 4 - Good. 357 out of 946 reviews
4 - Good 38%
Rating 3 - Okay. 84 out of 946 reviews
3 - Okay 9%
Rating 2 - Poor. 26 out of 946 reviews
2 - Poor 3%
Rating 1 - Terrible. 13 out of 946 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel I always stay on this hotel location is wonderful staff amazing specially Silvia, Barbara , Javier, Francisco and reception
Stayed 24 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien en el hotel. El costo del parqueadero exterior muy costoso €28-€32 diarios. Debería tener algún convenio con el hotel
Stayed 4 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the central location and the magnificent rooftop pool and bar area. I have no adverse comments at all.
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Excelente ubicacion para pasiar y comprar. Super tranquilo, habitaciones espaciosas. Precio- calidad excelente. Podria mejorar el trato a los huespedes del personal no de recepcion si no concerjes, seguridad….
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean and modern! Great location! Near restaurants, bars, public transportation and stores!
Stayed 3 nights in Sep 2021