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Hotel Emperador

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Luxury
VIP Access
4.0 star property
9.2

Wonderful

Timeless elegance with rooftop serenity

Fabulous classic design meets modern comfort in this ideally situated hotel on Gran Via. Unwind at the rooftop pool and bar, enjoying stunning views of Madrid.

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Club Room, 1 Double or 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Club Room, 1 Double or 2 Single Beds

9.8 out of 10
Exceptional
(21 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

8.2 out of 10
Very good
(21 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Renovated in 2020
Hairdryer
Private bathroom
Electric kettle
  • 9 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Habitación Club Pemium balcon

Minibar, in-room safe, desk, soundproofing

Habitación Club Pemium balcon

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

8.8 out of 10
Excellent
(157 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

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About the area

Map
Gran Via 53, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 1 min walk - 0.0 km
  • Lope de Vega Theatre - 1 min walk - 0.0 km
  • Plaza de España - Princesa - 1 min walk - 0.1 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Puerta del Sol - 10 min walk - 0.9 km

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 22 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Carl's Jr - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Generator Rooftop - ‬1 min walk
  • ‪Steakburger - ‬1 min walk

About this property

Hotel Emperador

Upscale hotel remodelled in 2020 and located near Gran Via
A short walk from Puerta del Sol and Royal Palace of Madrid, Hotel Emperador provides a poolside bar, a rooftop terrace and an art gallery on-site. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and laundry facilities.
You'll also enjoy perks such as:
  • A seasonal outdoor pool, along with sunloungers and a lifeguard on site
  • Limo/town car service, buffet breakfast (surcharge) and a 24-hour front desk
  • 11 meeting rooms, a banquet hall and wedding services
  • A front desk safe, multilingual staff and luggage storage
  • Guest reviews say great things the breakfast, pool and central location
Room features
All 232 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

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RM815 total
includes taxes & fees
30 Nov - 1 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (2,153 square foot of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1947
  • Lifeguards
  • Reception hall
  • Renovated entire property - April 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 66.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Frequently asked questions

Does Hotel Emperador have a pool?

Yes, this property has an outdoor pool.

Is Hotel Emperador pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Emperador?

This hotel doesn't offer parking.

What time is check-in at Hotel Emperador?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Emperador?

Checkout is at noon.

Where is Hotel Emperador located?

Located in Madrid Centro, this hotel is steps away from Lope de Vega Theatre and Gran Via. Puerta del Sol and Royal Palace of Madrid are also within 10 minutes. Santo Domingo Station is only a 2-minute walk and Callao Station is 3 minutes.

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Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1302 out of 1850 reviews
Rating 8 - Good. 392 out of 1850 reviews
Rating 6 - Okay. 103 out of 1850 reviews
Rating 4 - Poor. 25 out of 1850 reviews
Rating 2 - Terrible. 28 out of 1850 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Very nice in the city center easy to everything.
Stayed 6 nights in Nov 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel !! Great location and wonderful customer service
Stayed 1 night in Nov 2025

8/10 Good

MYRTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place. Rooms are small but the buffet breakfast and location is great
Stayed 8 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is in a great location. The staff were friendly, helpful and professional!
Stayed 2 nights in Oct 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great and very diverse, the rooms was very clean and the staff was very helpful.
Stayed 2 nights in Oct 2025

8/10 Good

LINA

Liked: Cleanliness, amenities, property conditions & facilities
Great Location
Stayed 2 nights in Oct 2025

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Emperador Madrid is an excellent choice if you want to stay in the busiest street in the heart of Madrid
Stayed 1 night in Nov 2025

10/10 Excellent

Claudia Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, short distance to main attractions
Stayed 1 night in Oct 2025

10/10 Excellent

Connie R

Liked: Cleanliness, amenities, property conditions & facilities
Clean large room, great breakfast, quite and comfortable bed
Stayed 1 night in Oct 2025

10/10 Excellent

Konjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room, and excellent staff. The breakfast is plenty.
Stayed 3 nights in Oct 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and convenient location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful with very comfortable beds, lovely bathrooms and great food in the restaurant
Stayed 2 nights in Oct 2025

8/10 Good

Paul Emile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast very fresh and nutritious. Shopping and dining very convenient. Central location; can walk everywhere.
Stayed 6 nights in Nov 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and very comfortable. All staff very helpful and kind.
Stayed 6 nights in Oct 2025

8/10 Good

Adelina

Liked: Cleanliness, amenities, property conditions & facilities
Best location ever
Stayed 2 nights in Oct 2025

10/10 Excellent

Hsien-Wen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable bed, ideal location. Friendly staff. Very good breakfast
Stayed 4 nights in Nov 2025

10/10 Excellent

Mary Janette

Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect. Close to everything to see
Stayed 2 nights in Oct 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good AC, good breakfast, friendly staff.
Stayed 8 nights in Oct 2025

10/10 Excellent

Donghui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, walkable to all major attractions, safe. The room is quiet and spacious. We had a great stay there and will stay there next time in Madrid.
Stayed 3 nights in Oct 2025

10/10 Excellent

raisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel a lot and will stay again.
Stayed 3 nights in Sep 2025

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emperador hotel in Madrid is one the hotels in Downtown
Stayed 6 nights in Oct 2025

10/10 Excellent

Suha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well maintained for such an old establishment. very friendly staff and beautiful rooftop restaurant.
Stayed 2 nights in Oct 2025

10/10 Excellent

Oana

Liked: Cleanliness, amenities, property conditions & facilities
Clean,friendly,professional staff. The security guy up front is great!
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
To be honest I have no complain about my stay, the hotel was on La Gran Via, close to everything, and the staff and room were phenomenal. Special thanks to Ivan, the security guard of the hotel(El boricua salsero), he was super helpful and awsome with us, very friendly and informative, bless his heart.
Stayed 5 nights in Nov 2025

8/10 Good

Konjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fruits, everything good.
Stayed 1 night in Nov 2025