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Hotel Emperador

4.0 star property
Hotel with a rooftop terrace, steps from Gran Via

Choose dates to view prices

Photo gallery for Hotel Emperador

Exterior
Outdoor pool, pool loungers, lifeguards on site
Bar (on property)
Outdoor dining
Lobby lounge
Hotel Emperador offers elegant accommodations near Madrid's bustling Gran Via. Guests enjoy a rooftop terrace with city views, an art gallery, and a poolside bar. The hotel provides practical amenities like high-speed WiFi, an onsite coffee shop, and laundry facilities.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Club Room, 1 Double or 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Club Room, 1 Double or 2 Single Beds

9.8 out of 10
Exceptional
(20 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Bathrobes
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

8.2 out of 10
Very good
(20 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Renovated in 2020
Hairdryer
Private bathroom
Electric kettle
  • 9 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Habitación Club Pemium balcon

Minibar, in-room safe, desk, soundproofing

Habitación Club Pemium balcon

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Bathrobes
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

8.8 out of 10
Excellent
(150 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

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About the area

Near a metro station, Hotel Emperador is in Madrid Centro, a walkable area in Madrid with great shopping. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and travellers looking to shop may want to visit Gran Via and Paseo de la Castellana. Check out an event or a game at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Guests love the hotel's central location.
Visit our Madrid travel guideOpens in a new window
Map
Gran Via 53, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 1 min walk - 0.0 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Puerta del Sol - 10 min walk - 0.9 km
  • Plaza Mayor - 10 min walk - 0.9 km
  • Prado Museum - 3 min drive - 1.8 km

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 22 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Carl's Jr - ‬1 min walk
  • ‪Stakeburger - ‬1 min walk
  • ‪Generator Rooftop - ‬1 min walk

About this property

Hotel Emperador

Upscale hotel remodelled in 2020 and located near Gran Via
A short walk from Puerta del Sol and Royal Palace of Madrid, Hotel Emperador provides a poolside bar, a rooftop terrace and an art gallery on-site. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and laundry facilities.
You'll also enjoy perks such as:
  • A seasonal outdoor pool, along with sunloungers and a lifeguard on site
  • Limo/town car service, buffet breakfast (surcharge) and a TV in reception
  • A reception hall, a lift and luggage storage
  • Smoke-free property, tour/ticket information and wedding services
  • Guest reviews say great things the breakfast, pool and central location
Room features
All 232 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (2,153 square foot of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1947
  • Lifeguards
  • Reception hall
  • Renovated entire property - April 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 66.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Frequently asked questions

Does Hotel Emperador have a pool?

Yes, this property has an outdoor pool.

Is Hotel Emperador pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Emperador?

This hotel doesn't offer parking.

What time is check-in at Hotel Emperador?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Emperador?

Checkout is at noon.

Where is Hotel Emperador located?

Located in Madrid Centro, this hotel is steps away from Lope de Vega Theatre, Gran Via and Plaza de España - Princesa. Puerta del Sol and Royal Palace of Madrid are also within 10 minutes. Santo Domingo Station is only a 2-minute walk and Callao Station is 3 minutes.

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Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1263 out of 1790 reviews
Rating 8 - Good. 375 out of 1790 reviews
Rating 6 - Okay. 100 out of 1790 reviews
Rating 4 - Poor. 26 out of 1790 reviews
Rating 2 - Terrible. 26 out of 1790 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful with very comfortable beds, lovely bathrooms and great food in the restaurant
Stayed 2 nights in Oct 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good AC, good breakfast, friendly staff.
Stayed 8 nights in Oct 2025

10/10 Excellent

raisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel a lot and will stay again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Osvaldo Menocal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old traditional hotel in a busy Madrid area next to everything and excellent transportation or at walkable distance. Price is fair and facilities are great like top roof bar and restaurants
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff who helped us in many ways
Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent staff, many good shops nearby and very accessible just by walking
Stayed 2 nights in Sep 2025

8/10 Good

Maciej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location.
Stayed 10 nights in Aug 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very well located, we got a good upgrade, personnel was friendly roof top is beautiful
Stayed 1 night in Sep 2025

10/10 Excellent

hongbo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staffs, clean room, delicious breakfast and great location to get around the city.
Stayed 3 nights in Aug 2025

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Niursy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located right on Gran Vía, which is perfect for exploring the city. The area is lively and full of shops, restaurants, and attractions within walking distance. The hotel itself is clean and comfortable, with a modern style. The reception staff were very friendly and helpful, always ready to assist with anything we needed. Overall, it’s a great 4-star hotel in an excellent location — definitely a good choice for staying in the heart of the city.
Stayed 3 nights in Sep 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel on busy shopping street/area. Near theaters. Room was ok but nice bathroom facilities. Busy shopping area and a bit noisy at night. Nice rooftop bar with food. Decent value for money
Stayed 3 nights in Oct 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and convenient
Stayed 4 nights in Sep 2025

10/10 Excellent

Ailed

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Oct 2025

8/10 Good

Sergei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Very nice hotel, interior charm is traditional, good staff and cleanliness, the exterior is a little less, Madrid streets are with litter. The absolute hidden charm is the rooftop pool and terrace…book this place just for that for when you want to chill from walking around central Madrid.
Stayed 2 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very comfortable bed and decent shower. The breakfast selection was very good with plenty of seating. Location of the hotel was perfect for public transport or walking to main attractions. Will definitely consider on next visit to Madrid.
Stayed 3 nights in Sep 2025

8/10 Good

Brittan

Liked: Cleanliness, amenities, property conditions & facilities
Room 820 is next to the housekeeping closet and below cá meeting room so noisy early mornings. Location is good but not great. Overall a nice hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The terrace restaurant.
Stayed 7 nights in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely hotel right in the heart of Madrid's shopping and theatre district. Just a short walk to great dining options and the Royal Palace. Would definitely recommend. Breakfast was good and rooms were well appointed.
Stayed 2 nights in Sep 2025

8/10 Good

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was excellent very helpful, room was a bit small but pretty clean, i think a microwave would be a plus for all the rooms, highly recommend El emperador hotel.
Stayed 4 nights in Sep 2025

10/10 Excellent

Edelman Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Property was excellent I will be comeback
Stayed 8 nights in Aug 2025

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