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Hotel Emperador

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Luxury
VIP Access
4.0 star property
9.2

Wonderful

Timeless elegance with rooftop serenity

Fabulous classic design meets modern comfort in this ideally situated hotel on Gran Via. Unwind at the rooftop pool and bar, enjoying stunning views of Madrid.

Popular amenities

  • Bar
  • Room service
  • Gym
  • Housekeeping

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Club Room, 1 Double or 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Club Room, 1 Double or 2 Single Beds

9.8 out of 10
Exceptional
(20 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

8.2 out of 10
Very good
(20 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Renovated in 2020
Hairdryer
Private bathroom
Electric kettle
  • 9 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Habitación Club Pemium balcon

Minibar, in-room safe, desk, soundproofing

Habitación Club Pemium balcon

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

8.8 out of 10
Excellent
(156 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed
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About the area

Map
Gran Via 53, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 1 min walk - 0.0 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Puerta del Sol - 10 min walk - 0.9 km
  • Plaza Mayor - 10 min walk - 0.9 km
  • Prado Museum - 3 min drive - 2.2 km

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 22 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Carl's Jr - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Generator Rooftop - ‬1 min walk
  • ‪Steakburger - ‬1 min walk

About this property

Hotel Emperador

Upscale hotel remodelled in 2020 and located near Gran Via
A short walk from Puerta del Sol and Royal Palace of Madrid, Hotel Emperador provides a poolside bar, a rooftop terrace and an art gallery on-site. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and laundry facilities.
You'll also enjoy perks such as:
  • A seasonal outdoor pool, along with sunloungers and a lifeguard on site
  • Limo/town car service, buffet breakfast (surcharge) and a 24-hour front desk
  • 11 meeting rooms, a banquet hall and wedding services
  • A front desk safe, multilingual staff and luggage storage
  • Guest reviews say great things the breakfast, pool and central location
Room features
All 232 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (2,153 square foot of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1947
  • Lifeguards
  • Reception hall
  • Renovated entire property - April 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 66.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Frequently asked questions

Does Hotel Emperador have a pool?

Yes, this property has an outdoor pool.

Is Hotel Emperador pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Emperador?

This hotel doesn't offer parking.

What time is check-in at Hotel Emperador?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Emperador?

Checkout is at noon.

Where is Hotel Emperador located?

Located in Madrid Centro, this hotel is steps away from Lope de Vega Theatre and Gran Via. Puerta del Sol and Royal Palace of Madrid are also within 10 minutes. Santo Domingo Station is only a 2-minute walk and Callao Station is 3 minutes.

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Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1297 out of 1839 reviews
Rating 8 - Good. 386 out of 1839 reviews
Rating 6 - Okay. 103 out of 1839 reviews
Rating 4 - Poor. 25 out of 1839 reviews
Rating 2 - Terrible. 28 out of 1839 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel !! Great location and wonderful customer service
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is in a great location. The staff were friendly, helpful and professional!
Stayed 2 nights in Oct 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great and very diverse, the rooms was very clean and the staff was very helpful.
Stayed 2 nights in Oct 2025

8/10 Good

LINA

Liked: Cleanliness, amenities, property conditions & facilities
Great Location
Stayed 2 nights in Oct 2025

10/10 Excellent

Claudia Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, short distance to main attractions
Stayed 1 night in Oct 2025

10/10 Excellent

Connie R

Liked: Cleanliness, amenities, property conditions & facilities
Clean large room, great breakfast, quite and comfortable bed
Stayed 1 night in Oct 2025

10/10 Excellent

Konjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room, and excellent staff. The breakfast is plenty.
Stayed 3 nights in Oct 2025

10/10 Excellent

Hsien-Wen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable bed, ideal location. Friendly staff. Very good breakfast
Stayed 4 nights in Nov 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and very comfortable. All staff very helpful and kind.
Stayed 6 nights in Oct 2025

8/10 Good

Adelina

Liked: Cleanliness, amenities, property conditions & facilities
Best location ever
Stayed 2 nights in Oct 2025

10/10 Excellent

Donghui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, walkable to all major attractions, safe. The room is quiet and spacious. We had a great stay there and will stay there next time in Madrid.
Stayed 3 nights in Oct 2025

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emperador hotel in Madrid is one the hotels in Downtown
Stayed 6 nights in Oct 2025

10/10 Excellent

Oana

Liked: Cleanliness, amenities, property conditions & facilities
Clean,friendly,professional staff. The security guy up front is great!
Stayed 2 nights in Nov 2025

10/10 Excellent

Osvaldo Menocal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Nobleza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy walking access to the restaurants and theatre. Staff were very helpful. Lots of options to choose from the breakfast buffet. The only downside side was the elevators were very slow.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, great location although very crowded
Stayed 4 nights in Oct 2025

10/10 Excellent

Marco

Liked: Cleanliness, property conditions & facilities
It has an excellent location, close to theaters, shops, restaurants, metro stattion and tourist attractions. The staff was very friendly and helpful, the room was clean and very comfortable, and breakfast was very good. The only suggestion is that they could provide two bottles of water per day instead of two for the entire stay.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old traditional hotel in a busy Madrid area next to everything and excellent transportation or at walkable distance. Price is fair and facilities are great like top roof bar and restaurants
Stayed 2 nights in Oct 2025

6/10 Okay

Eva

Liked: Cleanliness
Room and facilities seemed not worth the price.
Stayed 1 night in Nov 2025

10/10 Excellent

Jonida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel. It felt luxurious and conveniently located. We walked everywhere from our hotel. Metra was right accords the street. Staff were polite.
Stayed 3 nights in Oct 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
There were shops nearby.
Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good however, they did not offer the 20% discount to us. Otherwise clean and we felt safe with an armed guard at the door for the night shift
Stayed 3 nights in Nov 2025

8/10 Good

Orfislandis

The room wasn’t what I was expecting, as the hotel looks beautiful, initially had to contact the front desk due an odor
Stayed 3 nights in Nov 2025

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2025

8/10 Good

ALDELIRIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of Hotel Emperador is fantastic—right in the heart of Gran Vía, making it easy to explore Madrid on foot. The staff were friendly and helpful, and the rooftop pool and bar offer amazing views of the city. However, the rooms are a bit outdated and could use some renovation to match the rest of the hotel’s elegance. Overall, it’s a comfortable stay with great amenities, but the decor feels a little stuck in the past.
Stayed 2 nights in Oct 2025