Eric Vökel Boutique Apartments - Madrid Suites is steps from Gran Via, offering travelers a comfortable base with a peaceful terrace to unwind after sightseeing. The property features free in-room WiFi and a multilingual staff ready to assist with exploring the Spanish capital.
Located in Madrid Centro, a neighbourhood in Madrid, Eric Vökel Boutique Apartments - Madrid Suites is in the entertainment district and near a metro station. Royal Palace of Madrid and Puerta de Alcalá are notable landmarks, and some of the area's popular attractions include Museo Nacional Centro de Arte Reina Sofía and Madrid Zoo Aquarium. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Along with concierge services, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences, such as a washer/dryer and a sitting area. Weekly housekeeping is available.
Eric Vökel Boutique Apartments - Madrid Suites offers 21 air-conditioned accommodations with washers/dryers and a safe. This accommodation offers separate sitting areas. 40-inch LCD televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.
This Madrid aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.
Available in some public areas: Free WiFi and wired internet
Parking and transport
Offsite parking available (EUR 34 per night)
Family friendly
Children stay free (see details)
Kitchen
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Hob
Microwave
Refrigerator
Bedrooms
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Living spaces
Separate sitting area
Entertainment
40-inch LCD TV with satellite channels
Outdoor areas
Terrace
Laundry
Washer/dryer
Work spaces
Laptop workspace
Comfort
Air conditioning
Heating
Pets
Pet friendly
Welcoming dogs only
Up to 10 kg per pet
Fee: EUR 30 per pet per day
Service animals exempt from fees
Suitability/Accessibility
Lift
Smoke-free property
Services and conveniences
Blackout drapes
Concierge services
Free local calls
Iron/ironing board
Limited-hour front desk
Luggage storage
Multilingual staff
Phone
Safe
Safe at front desk
Tour and ticket assistance
Weekly housekeeping
Location highlights
In a shopping district
In an entertainment district
In the city centre
Near a metro station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
1 building
21 units
5 floors
Belle Époque architecture
Policies
Check-in
Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
The front desk is open daily from 9 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Nearby parking fee: EUR 34 per night (1640 ft away)
Pet fee: EUR 30 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Property is also known as
Eric Vökel Madrid Suites
Eric Vökel Suites Apartment Madrid
Eric Vökel Boutique Apartments Madrid Suites Apartment
Eric Vökel Boutique Apartments Suites Apartment
Eric Vökel Boutique Apartments Madrid Suites
Eric Vökel Boutique Apartments Suites
Eric Vökel Boutique Apartments Madrid Suites
Eric Vökel Boutique Apartments - Madrid Suites Madrid
Eric Vökel Boutique Apartments - Madrid Suites Aparthotel
Eric Vökel Boutique Apartments - Madrid Suites Aparthotel Madrid
Frequently asked questions
Is Eric Vökel Boutique Apartments - Madrid Suites pet-friendly?
Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 30 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Eric Vökel Boutique Apartments - Madrid Suites?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Eric Vökel Boutique Apartments - Madrid Suites on 9 Mar 2026 start from RM713, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Eric Vökel Boutique Apartments - Madrid Suites?
Check-in begins at 3 PM.
What time is check-out at Eric Vökel Boutique Apartments - Madrid Suites?
Checkout is at 11:00 AM.
Where is Eric Vökel Boutique Apartments - Madrid Suites located?
Located in Madrid Centro, this aparthotel is within a 10-minute walk of Plaza de España - Princesa and Gran Via. Royal Palace of Madrid and Puerta del Sol are also within 1 mile (2 km). Noviciado Station and San Bernardo Station are within a 5-minute walk.
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Reviews
Eric Vökel Boutique Apartments - Madrid Suites Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.8
Location
9.2
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 331 out of 501 reviews
10 - Excellent
331
Rating 8 - Good. 136 out of 501 reviews
8 - Good
136
Rating 6 - Okay. 21 out of 501 reviews
6 - Okay
21
Rating 4 - Poor. 10 out of 501 reviews
4 - Poor
10
Rating 2 - Terrible. 3 out of 501 reviews
2 - Terrible
3
Reviews
10/10 Excellent
Cris
15 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful clean accommodation very helpful and friendly
Cris
Stayed 1 night in Dec 2025
10/10 Excellent
Youlin
10 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and amazing customer service!!
Youlin
Stayed 5 nights in Nov 2025
10/10 Excellent
Kylie
30 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Was wonderful … was about to spread out and relax. Spotlessly clean and very easy access to supermarkets to shop and cook in the unit, La Dona for coffee and pastries for breakfast and was able to do washing to help make travelling easier. We could walk to really interesting bars in the local area as well as all tourist locations with ease. Hosts were really helpful.
Kylie
Stayed 2 nights in Jan 2026
10/10 Excellent
Long
1 Dec 2025
Liked: Cleanliness, room comfort, communication
Wonderful safe place to stay. Lots of room for everyone. Close to metro and attractions
Long
Stayed 3 nights in Nov 2025
10/10 Excellent
Analilia
7 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 5 nights. Location was perfect close to metro, restaurants and other main attractions. The apartment was spacious enough for our party of 5 with a bedroom that had two twin beds and another with a full size bed. The living room had pull out sofa bed which was ok. The kitchen was stocked with a few essentials but could be improved. The washer and dryer in the unit was extremely convenient although it does take a few hours to complete a load. Overall our stay was great!
Liked: Cleanliness, amenities, property conditions & facilities, communication
excellent location, affrodable, and really recommended special to families and couples
Ahmed
Stayed 6 nights in Jan 2025
10/10 Excellent
LI
16 Oct 2025
Liked: Cleanliness, property conditions & facilities, communication
Great location. Close to Subway. Lots restaurants and grocery stores nearby. Nice and clean room with good kitchen. Also very spacious. Staff are very nice too. But found that the shower head keeps falling off. Need to be very careful when you turn on the water. Everything else is great. Will come back again.
LI
Stayed 4 nights in Jul 2025
10/10 Excellent
Carlos
22 Jul 2025
Liked: Cleanliness, room comfort, communication
Great stay in Madrid!
The location is excellent! Safe and easy to walk everywhere, including to La Gran Via. Many restaurants, cafes and grocery stores around. Metro station is very close too. Great apartment for a family!
Carlos
Stayed 7 nights in Jun 2025
10/10 Excellent
Nelson
5 Sept 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property in a great location.
Nelson
Stayed 5 nights in Aug 2023
10/10 Excellent
Karen Ann
14 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment was clean, comfortable staff very helpful, would recommend.
Karen Ann
Stayed 4 nights in Oct 2024
6/10 Okay
Victoria
21 Sept 2025
The hotel is new, location is good, front desk team is very nice and helpful.
What completely ruined the impression - there is no air circulation in the washrooms, so, when I looked a bit closer to the showers - I saw A LOT of BLACK MOLD. Upon reaching out to the reception, they arranged cleaning, but - the condition of those showers was not “cleanable”, there are much more serious measures necessary to remove all the mold and prevent it from building up.
Victoria
Stayed 3 nights in Aug 2025
10/10 Excellent
Chuong
6 Oct 2024
Liked: Cleanliness, room comfort, communication
Very good location, close to shopping / visit / Dinning. Helpful staff
Chuong
Stayed 2 nights in Oct 2024
10/10 Excellent
Kathryn
29 May 2024
Liked: Property conditions & facilities, communication
Great location for a city break, lovely two bedroom apartment, very spacious for a family of four.
Kathryn
Stayed 4 nights in May 2024
10/10 Excellent
Marta Pacho
27 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Beautiful building nicely renovated
Marta Pacho
Stayed 13 nights in Mar 2024
10/10 Excellent
Javaid
28 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Our family of four loved our stay at Eric Vökel Apartments in Madrid. The property is located in a great area, less than a 20 minute walk to Plaza Mayor and other key attractions. There are plenty of dining options very nearby, from quick grabs for breakfast, to sit-down or take-out dining. Public transportation and taxis are easily accessible.
The apartment itself was terrific. We could control our A/C (we traveled in the summer), had a working TV and internet, and ran the washing machine a number of times. The attendant downstairs - Nan - was welcoming and very helpful. We would ABSOLUTELY stay here again!
Javaid
Stayed 3 nights in Jul 2025
10/10 Excellent
Dean
24 Aug 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Plenty of space and outdoor relaxing areas
Dean
Stayed 3 nights in Aug 2023
8/10 Good
Jacob paul
26 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friday and Saturday night street noise is not conducive to a good nights rest. Otherwise location is centrally located in the heart of all the action.
Jacob paul
Stayed 4 nights in May 2025
10/10 Excellent
Andrei
5 Sept 2023
Liked: Cleanliness, room comfort, communication
Modern and comfortable apartment. I was happy to find it and stay there.
Andrei
Stayed 1 night in Aug 2023
10/10 Excellent
Camille
13 Aug 2024
Liked: Cleanliness, room comfort, communication
Highly recommend to stay. the place is nice and clean. A lot of space. Loved that I had a balcony.
Camille
Stayed 2 nights in Jul 2024
8/10 Good
ANGELO
19 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location, clean apartment, good service.
Unfortunately a bit noisy at night also because of other inconsiderate tourists.
ANGELO
Stayed 9 nights in May 2024
8/10 Good
Sreenivas
15 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to several tourist attractions and walkable to tour starting locations. Good spacious apartment, only downside is poor sound insulation - can hear all noises from neighbors. In one freak incident, neighbor casted video from his phone to the TV in our room in the middle of the night with volume blaring startling us awake.
Sreenivas
Stayed 3 nights in Mar 2025
10/10 Excellent
Tamara
13 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Our Second time staying in an Eric Vokel apartment and not the last. Comfortable accommodations in the heart of the city for 2 nights or 2 months. Highly recommend.
Tamara
Stayed 2 nights in Mar 2024
10/10 Excellent
Miriam
16 Aug 2024
Liked: Cleanliness, property conditions & facilities, communication
Wonderful stay for our family if 4 in Madrid. Fairly central to a lot of sights and very convenient to the metro. We arrived 4 hours early and they held our luggage in the lockers until our apartment was ready. Apartment had everything we needed, from stocked shampoo, soap to laundry detergent. We had a 2 bedroom apartment on the 2nd floor and it was nice to have the elevator for our luggage. I would definitely stay here again!
Miriam
Stayed 1 night in Aug 2024
10/10 Excellent
Kristine
16 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful apartment, plenty of room, full kitchen, friendly and helpful staff. The apartment was close to many things. I forgot my phone in the apartment and they reserved it at the front desk. I was so thankful.