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Hotel Europa

3.0 star property
Central Madrid hotel connected to the convention centre, steps from Puerta del Sol

Choose dates to view prices

In the heart of Madrid, Hotel Europa welcomes you with Spanish flair. Step into Café Europa for a delicious meal, grab a coffee in the lobby, or unwind at the bar. With free WiFi and helpful staff to guide you through your stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

9.0 out of 10
Wonderful
(98 reviews)

Highlights

Garden
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Minibar, in-room safe, desk, soundproofing

Single Room

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Garden
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 9 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Single Room with Puerta del Sol views

Minibar, in-room safe, desk, soundproofing

Single Room with Puerta del Sol views

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Minibar
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double Room with Puerta del Sol views

City view

Double Room with Puerta del Sol views

9.8 out of 10
Exceptional
(33 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Minibar
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

9.0 out of 10
Wonderful
(31 reviews)

Highlights

Garden
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple room with Puerta del Sol views

Bathroom

Triple room with Puerta del Sol views

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Minibar
  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Minibar, in-room safe, desk, soundproofing

Quadruple Room

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Quadruple room with Puerta del Sol views

Minibar, in-room safe, desk, soundproofing

Quadruple room with Puerta del Sol views

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for 2 Double connecting rooms

Minibar, in-room safe, desk, soundproofing

2 Double connecting rooms

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 43 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Double Room, Terrace

City view

Premium Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Single Room, Terrace

Minibar, in-room safe, desk, soundproofing

Premium Single Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Premium Triple Room, Terrace

Minibar, in-room safe, desk, soundproofing

Premium Triple Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the area

Map
Calle Carmen, 4, Madrid, Madrid, 28013

What's nearby

  • Puerta del Sol - 1 min walk - 0.0 km
  • Gran Via - 3 min walk - 0.3 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Royal Palace of Madrid - 11 min walk - 1.0 km
  • Prado Museum - 13 min walk - 1.1 km

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive

Restaurants

  • ‪Café&Tapas - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Café Europa - ‬1 min walk
  • ‪Café & Té - ‬1 min walk
  • ‪Txapela - ‬2 min walk

About this property

Hotel Europa

Hotel near Puerta del Sol
Located close to Gran Via and Plaza Mayor, Hotel Europa provides a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site Spanish cuisine café, Café Europa, offers breakfast, lunch, dinner, light fare and children's meals. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a lift
  • A computer station, a front desk safe and tour/ticket information
  • A porter/bellboy, laundry services and smoke-free property
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 100 rooms boast comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • Electric kettles, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Europa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children
  • Self-parking fee: EUR 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Frequently asked questions

Is Hotel Europa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Europa?

Self-parking is available for EUR 25.00 per day.

What time is check-in at Hotel Europa?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Europa?

Checkout is at noon.

Where is Hotel Europa located?

Located in Madrid Centro, this hotel is within a 5-minute walk of Puerta del Sol and Gran Via. Plaza Mayor and Royal Palace of Madrid are also within 15 minutes. Sol Station and Callao Station are within a 5-minute walk.

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Reviews

Hotel Europa Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 719 out of 1003 reviews
Rating 8 - Good. 196 out of 1003 reviews
Rating 6 - Okay. 55 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 10 out of 1003 reviews

Reviews

10/10 Excellent

Jignesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with very helpful staff, great locationn
Stayed 4 nights in Nov 2025

10/10 Excellent

Andrean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was conveniently located and staff was attentive and courteous
Stayed 1 night in Nov 2025

10/10 Excellent

ashraf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vibrant and lively place to stay
Stayed 4 nights in Oct 2025

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location. Staff was so friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and the location is the best
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and comfortable and the staff is attentive. The hotel is quiet despite being right next to Puerta del Sol. Highly recommended.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Sep 2025

8/10 Good

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Cleaning and great service
Stayed 1 night in Oct 2025

10/10 Excellent

Savita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part about this hotel is that it is right in the plaza de sol! Besides, the other destinations are walkable from here.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sara Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel which is very central and lovely staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert Gordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Location is within walking distance to palace, museums, shopping, and dining.
Stayed 6 nights in Sep 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great staff. I would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a fantastic location. The staff was friendly and very helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was excellent and so was the restaurant staff even with the language differences.
Stayed 4 nights in Sep 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff, clean and confy rooms, i’ll be coming back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, very good location, nice atmosphere.
Stayed 2 nights in Jul 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location. Friendly staff.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025

6/10 Okay

Mark

Liked: Cleanliness
Average hotel room, nice juliet balcony to look out on main square, but very noisy. Earplugs required. Nice bathroom. Staff helpful, nog overly welcoming. Breakfast average but really Expensive, better options right up the street. Especially Hey My Coffee, their coffee is exceptional!!
Stayed 2 nights in Nov 2025

10/10 Excellent

SORIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super friendly staff, quiet, walking distance to all attraction points.
Stayed 1 night in Jul 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying in this hotel, the staff was really nice and helpful, beds were comfortable and bathroom was clean and renovated. The location was perfect for us, lots of restaurants and shops
Stayed 2 nights in Aug 2025

10/10 Excellent

Blecing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 12 nights in Jul 2025

10/10 Excellent

BYRON

Liked: Cleanliness, staff & service, property conditions & facilities
Best location
Stayed 5 nights in Aug 2025

10/10 Excellent

Irma Alicia Perez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quite hotel. Good location. Professional staff
Stayed 2 nights in Sep 2025