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Hotel Regina

Photo gallery for Hotel Regina

Reception
Terrace/patio
Terrace/patio
Hypo-allergenic bedding, memory-foam beds, minibar, in-room safe
Hypo-allergenic bedding, memory-foam beds, minibar, in-room safe

Overview of Hotel Regina

VIP Access

Hotel Regina

3 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Alcala 19, Madrid, Madrid, 28014

Explore the area

  • Popular LocationGran Via Street3 min walk
  • Popular LocationPuerta del Sol3 min walk
  • Popular LocationPlaza Mayor10 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)24 min drive

Choose dates to view prices

About this area

Madrid

Located in Madrid, Hotel Regina is connected to a shopping centre. Plaza de Cibeles and Puerta del Sol are notable landmarks, and travellers looking to shop may want to visit Gran Via Street and Mercado de San Miguel. Looking to enjoy an event or a game while in town? See what's happening at WiZink Center or Vicente Calderon Stadium.

What's nearby

  • Gran Via Street - 3 min walk
  • Puerta del Sol - 3 min walk
  • Thyssen-Bornemisza National Museum - 8 min walk
  • Plaza de Cibeles - 9 min walk
  • Plaza Mayor - 10 min walk

Getting around

  • Sevilla Station - 1 min walk
  • Madrid Recoletos Station - 14 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 24 min drive

Restaurants

  • Where to eat
  • Caramba โ€“ Restaurant with a bar offering Mediterranean cuisine. Serves breakfast, lunch and dinner daily.

About this property

Hotel Regina

3-star shopping hotel connected to the convention centre in Madrid Centro
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafรฉ. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. All 175 soundproofed rooms feature free WiFi and memory foam beds. Other amenities available to guests include minibars, room service and pillow menu.
Hotel Regina offers 175 forms of accommodation with minibars and a safe. Beds feature memory foam mattresses. A pillow menu is available. This Madrid hotel provides complimentary wireless Internet access.

Bathrooms include bidets and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24 hours off-site parking within 164 ft (EUR 30 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour return train station shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AMโ€“11:00 AM: EUR 15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Art supplies
  • Baby bath
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Conference centre (3552 square feet of space)
  • Meeting rooms 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property โ€“ January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products used
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Airport shuttle fee: EUR 35 per vehicle (roundtrip, maximum occupancy 7)
  • Nearby parking fee: EUR 30 per day(164 ft away; open 24 hours)
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve cots/infant beds
This property accepts Visa, Mastercard, American Express, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Regina Hotel Madrid
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 1032 out of 1499 reviews
5 - Excellent 69%
Rating 4 - Good. 359 out of 1499 reviews
4 - Good 24%
Rating 3 - Okay. 59 out of 1499 reviews
3 - Okay 4%
Rating 2 - Poor. 33 out of 1499 reviews
2 - Poor 2%
Rating 1 - Terrible. 16 out of 1499 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was told the hotel had sounf proof rooms which it did not, they never got back to my email after starting a conversation with me
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent central location, and convenient upscale restaurant-bar.
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Position is good and good staf
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weโ€™ve stayed at Hotel Regina 4 times in the past few years. They exceed expectations every time. Clean, sparkling new property and rooms, amazing staff (efficient, polite, helpful and professional), excellent breakfast and comfortable beds in large rooms. All in amazing location for a reasonable price. We love it here.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a real gem in the center of Madrid. The location is ideal, just steps from the Seville Metro and a short walk to Puerta del Sol. The facilities are beautifully appointed, thoroughly modern, and tastefully decorated. The staff are incredibly friendly and helpful; their response to our every request was, "of course!" We stayed in a superior double room which was pretty large, even with a king size bed, and a beautiful large bathroom with double sinks, double shower (rain shower and handheld shower). It was equipped with all the amenities including a Nespresso machine. The room was mostly quiet, except for a time when some noisy people congregated outside our door. The included breakfast was very nice, with a good selection of items including Spanish tortilla, scrambled and boiled eggs, bacon, ham, cheeses, and other hot items, along with fresh fruit, pastries, cereals, yogurt, juices, coffee, tea, etc. There was some variation over the 8 days we stayed there, but you could count on them having a similar spread out each day. They used a timed entry system and reduced capacity, along with hand sanitizer and other safety measures. The front desk staff were very helpful with a map, directions, recommendations, and even made arrangements for us to receive a covid test in out hotel room a day before our departure. Our entire stay here was a pleasure and I would certainly stay here again on my next visit to Madrid.
Stayed 8 nights in Sep 2021