Search Resorts in Cancun

"I brought my dog and everything went great! We were able to find seats outside to sit, everyone staff wise was very friendly and accommodating."

"Room was clean and spacious, staff friendly, pools had plenty of shaded lounge chairs. Cons: restaurant food was mediocre, hallways were tired and a bit dirty, "

"The service was excellent all of the staff were very attentive and helpful, everything was very clean. My only complaint is that our room was very hot on arrival because the ac was off and even when turned on it could barely cool the room and we were in there nicest room. Overall it was an amazing experience thank you RIU palace las americas"

"The room was very nice, clean and spacious: the view was perfect. The jetted tub was an added bonus but unfortunately never got to use it (too sun burned) the pool area was great but lots of other guest would reserve chairs with towels and be gone all day. So I recommend getting up early and getting a char by the pool if that is what your plans are for the day. The food was good, lots of different choices, the drinks were even better! Gotta love a nice pina colada (you have to try the mango one) on vacation! Will definitely be back. "

"The staff were generally nice (except they didn’t allow many towels), the room was mostly clean but the pools and food was the best part."

"Wonderful hotel, the beach was walking distance. The all inclusive meals were phenomenal, multiple restaurant options for kids and adults. The Room was clean, all facilities of the hotel also clean. Service and staff were excellent. Would definitely return to the Hilton! "

"Great hotel. "

"Clean room friendly staff "

"Poor service. Restaurants were empty but still didn’t allow us in.breakfast Buffet don’t have basic fruits like banana, apple, mango. Once food is finished in buffet bowls, no one is filling it up. Rice once finished , no one refilled the containers. Breads during the breakfast were finished. Ice cream shop guy said cones are finished even though I saw a huge huge box of waffle cones under the shelf. Couldn’t get premium liquor like macallan or blue label and not even glenfiddich at the restaurants even though we were ready to pay for it. JW Black label tasted very weird. Reserved a cabana for whole day but someone else took it without even paying for it and management couldn’t do anything about it. So so so many flaws. Will never go there again. Bad experience "