Hotel Shangri-La Hotels and Resorts di Asia Tenggara

"Staff was very courteous and the hotel was beautiful. Very large room with great view "

"Camera pulita, personale veramente cordiale, colazione fenomenale Vicino a fermata della metro e dei traghetti "

"Stayed in Room 2722 (Business Suite) on 21 June 2025 — extremely spacious, spotless, and impeccably maintained. A true 5-star experience. Check-in by Shermin was smooth and professional; she was warm, attentive, and made me feel genuinely welcomed. High tea was outstanding — far better than Hilton KL — with exceptional service from friendly, attentive staff. Huge compliments to Vicky, who once again went above and beyond. He remembered my pillow preferences and even sent four extra bottles of...

"We love staying at this hotel. Par exce!"

"Good hotel for family and kids to stay. Lot of fun for kids."

"Nice clean room. Excellent hotel with nice breakfast, and the horizon club was great for tea time and happy hour. The pool and slide is great for kids and adults both, and although the weather wasn’t great, we still got to use it. Hotel is in a great location, close to the night market. Staff was very helpful. "

"UK visitors here. This is our 2nd visit and again not disappointed Staff were great, we were greeted with water and all admin completed efficiently.Welcome pack really helpful and avoided need for shopping on arrival. We were celebrating birthdays and received treats on the days from the staff. Housekeeping staff were great and rooms were cleaned and replenished without requesting ,and had everything we needed (Air con, kitchen and facilities, access to communal washing machine and dryer, close...