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Shangri-La Singapore

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Serene oasis in tropical paradise

Surrounded by lush tropical gardens, this stunning hotel offers a serene oasis within the city. Enjoy exclusive Horizon Club perks, an incredible pool, and a delightful spa for a truly relaxing stay.

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is RM1,002
RM1,201 total
includes taxes & fees
11 Jun - 12 Jun

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Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code when using the Valley Wing facilities. Pyjamas, dressing gowns, swimwear, open-toed shoes, and room slippers are not permitted for all guests, and sleeveless shirts are not permitted for men at the Summit Room and Champagne Bar. Casual clothing is permitted only at outdoor dining venues and at the Valley Wing outdoor patio after 11 AM.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
The listed age restriction for the Horizon Club only applies from Monday-Friday. Guests of all ages are allowed in the Horizon Club on Saturday-Sunday. This property enforces a strict business and smart casual dress code in the Horizon Club. Open-toed shoes, swimwear, and athletic clothing are not permitted for all guests, and sleeveless shirts are not permitted for men.
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms after 10:00 PM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately SGD 43 for adults and from SGD 21.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 12 years of age are not permitted to access the Horizon Club Lounge after 6:30 PM.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Shangri-La Singapore have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Shangri-La Singapore?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Shangri-La Singapore on 11 Jun 2026 start from RM1,002, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Singapore pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Singapore?

Self-parking is free at this property.

What time is check-in at Shangri-La Singapore?

Check-in begins at 3 PM.

What time is check-out at Shangri-La Singapore?

Checkout is at noon.

Where is Shangri-La Singapore located?

This family-friendly Singapore hotel is located in a shopping district, within 1 mi (2 km) of Singapore Botanic Gardens and Orchard Road. Bugis Street Shopping District and Haji Lane are also within 3 mi (5 km). Stevens Station is 15 minutes by foot and Orchard Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 742 out of 1001 reviews
Rating 8 - Good. 160 out of 1001 reviews
Rating 6 - Okay. 43 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Shruti

Liked: Cleanliness, property conditions & facilities
Great location, super rooms, fab breakfast and amazingly hospitable staff!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Harbinder

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Great location. Great hotel.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, property conditions & facilities
The room was amazing and super clean every time I went home. The hotel was beautiful with great food options!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and the room was great!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Farhana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shangri-La Singapore is an excellent family-friendly hotel, featuring a kids’ indoor playground and a fun water play area with slides. Children are welcomed with a thoughtful goodie bag at check-in, including toiletries and coloured pencils. The hotel also offers a dedicated kids’ breakfast corner, adding to the convenience for families. Staff are attentive and professional, consistently ensuring guests feel well taken care of. Overall, a well-designed and enjoyable stay for both parents and children.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Krishnakumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a high end hotel. I spent just one night but found the service to be good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have never experienced as great service in a any hotel we have stayed at. Spectacular. Great rooms also. Every need of a traveler is met there. Can't recommend this hotel highly enough!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, excellent service, staff and food. Great location. Will be coming back for sure
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Samirali

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, fantastic services
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Harmesh

Liked: Cleanliness, amenities, property conditions & facilities
Best service i ever had at a hotel. Doorman were so friendly
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Narinder

Liked: Cleanliness, amenities, property conditions & facilities
Staff, facilities, Valley Wing services and amenities, privacy
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

joyce

Liked: Cleanliness, amenities, property conditions & facilities
clean and nice
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jo-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean. Good view. Staff was pleasant and professional. Breakfast was very good! We love the variety of dishes offered. We walked around the place and loved the greeneries. Lush green! The pool was big. The splash pad is something we might try when we bring our grandchildren. Our luggage was brought to the room in a timely manner. The rooms were already ready for us. We were greeted at the parking drop off by wonderful staff. Overall, great experience. Will come back!!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Vida Canlas

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, staff were very nice and helpful amenities was excellent
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful clean room, frightful helpful staff, beautiful garden location, easy access to Orchard Road
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The staff were so helpful, friendly and professional
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Rowen

Liked: Cleanliness, staff & service, amenities
Incredible in every aspect. Generous polite helpful and possibly the best location in Singapore. Great stay thank you.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very comfortable, the staff were fantastic and the food is excellent. Highly recommend heading to the grill for a meal.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Alda

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous and the hotel was beautiful. Very large room with great view
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

s

Liked: Cleanliness, staff & service, amenities
Everything was so smooth. The room was excellent. All the staff we’re accommodating and friendly nothing was too much.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Yvanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shangri-La never disappoints

We enjoyed our stay at the Shangri-La in Singapore. Great location. Several food options, and overall great amenities.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Badrulnizam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic for families with young children.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slightly dated building but with amazing facilities, gym, pool and restaurants
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Hazel

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room. Customer Service Staff's service is polite and outstanding.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel which looks fabulous as soon as you walk in. The staff are very guest focus and very attentive. The express lift is a delight and there are 6 lifts so even at busy times your wait for a lift is minimal. Rooms are very well appointed. Beds are very comfy but pillows could be a bit firmer. Concierge staff are really informative and helpful. The courtesy shuttle is a great way to start journeys from the hotel but only runs from 11:00 to 20:00 daily which is a bit limiting.
Stayed 2 nights in Jan 2026