Indoor pool, seasonal outdoor pool, pool loungers
Check availability

Reviews of Mercure Trabzon Hotel

Mercure Trabzon Hotel
Yalincak Mah., No:50 Rize Caddesi, Ortahisar, Trabzon, Trabzon

Reviews

9.4

Exceptional

Rating 10 - Excellent. 18 out of 23 reviews" "
Rating 8 - Good. 4 out of 23 reviews" "
Rating 6 - Okay. 0 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sam, Burleson

Stayed 1 night in Apr 2024

10/10 Excellent

Hamood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location , Tasty food and Friendly hotel Staf
This is my 2nd trip to trabzon and staying in the same hotel, nice location, clean and tasty food and friendly staff
Stayed 7 nights in Dec 2023
Response from mercure hotel trabzon on 21 Mar 2024
Dear GuestWe thank you for choosing Mercure Hotel Trabzon We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day.We look forward welcoming you back in Mercure Hotel in the near future.Sincerely Yours,

8/10 Good

Badie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful with great service but I didn’t feel welcome with that kind of environment for that reason I will not go there.
Stayed 3 nights in Jun 2022
Response from mercure hotel trabzon on 21 Mar 2024
Dear GuestWe thank you for choosing Mercure Hotel Trabzon We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day.We look forward welcoming you back in Mercure Hotel in the near future.Sincerely Yours,

10/10 Excellent

Majed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Trabzon
Its nice stay for relaxing and have some rest from woking
Azangool
Stayed 1 night in Jan 2022
Response from Emrah Bekaroglu on 26 Jan 2022
We thank you for choosing Mercure Hotel Trabzon We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We look forward welcoming you back in Mercure Hotel in the near future. Sincerely Yours,

8/10 Good

Fadi, Irvine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Jan 2022
Response from Emrah Bekaroglu on 20 Jan 2022
Dear Fadi, We thank you for choosing Mercure Hotel Trabzon We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We look forward welcoming you back in Mercure Hotel in the near future. Sincerely Yours,

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Suoer staff, ckean and modern room, lovely hotel.
Stayed 3 nights in Nov 2021
Response from Emrah Bekaroglu on 1 Dec 2021
DearJanet, We thank you for choosing Mercure Hotel Trabzon We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We look forward welcoming you back in Mercure Hotel in the near future. Sincerely Yours,

10/10 Excellent

Rashed

Travelled with family
Liked: Cleanliness, property conditions & facilities
I enjoyed staying in this property and I will repeat this experience in Shalla in the future
Stayed 1 night in Sep 2021
Response from Emrah Bekaroglu on 27 Oct 2021
Dear Guest , We thank you for choosing Mercure Hotel Trabzon We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We look forward welcoming you back in Mercure Hotel in the near future. Sincerely Yours,

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Şahaneydi
Stayed 2 nights in Jan 2024
Response from mercure hotel trabzon on 21 Mar 2024
Değerli Misafirimiz ,Otel konaklamanız için Mercure Hotel Trabzon'u tercih ettiğiniz için teşekkür ederiz.Otelimizin verdiği hizmetlerden memnun kaldıgınızı bilmekten Mercure Hotel Trabzon ekibi olarak gurur duyduğumuzu bir sonraki seyahatinizde de sizi otelimizde agırlamaktan memnuniyet duyacağımızı bildirmek isteriz.Saygılarımızla,

2/10 Terrible

Özge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Öncelikle asla 5 yıldız hakeden bi otel değil banyoda hijyen kiti dahil hiç bişey yok bizim banyomuz su içindeydi nedeni bilmiyoruz odamıza su bile koymamıslar isteyince geldi personel ilgisizdi bavullarımız taşınmadı bile muhafazakar otel olması minibarlara meyvesuyu bile koymalarına engel sanırım verdiğimiz paraya yazık bidaha asla
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Taner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from mercure hotel trabzon on 21 Mar 2024
Değerli Misafirimiz ,Otel konaklamanız için Mercure Hotel Trabzon'u tercih ettiğiniz için teşekkür ederiz.Otelimizin verdiği hizmetlerden memnun kaldıgınızı bilmekten Mercure Hotel Trabzon ekibi olarak gurur duyduğumuzu bir sonraki seyahatinizde de sizi otelimizde agırlamaktan memnuniyet duyacağımızı bildirmek isteriz.

8/10 Good

Nilay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from mercure hotel trabzon on 21 Mar 2024
Değerli Misafirimiz ,Otel konaklamanız için Mercure Hotel Trabzon'u tercih ettiğiniz için teşekkür ederiz.Otelimizin verdiği hizmetlerden memnun kaldıgınızı bilmekten Mercure Hotel Trabzon ekibi olarak gurur duyduğumuzu bir sonraki seyahatinizde de sizi otelimizde agırlamaktan memnuniyet duyacağımızı bildirmek isteriz.

10/10 Excellent

David E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super ophold
Rummeligt værelse, god og venlig service, lækker morgenmad.
Stayed 1 night in Aug 2022
Response from mercure hotel trabzon on 21 Mar 2024
Dear GuestWe thank you for choosing Mercure Hotel Trabzon We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day.We look forward welcoming you back in Mercure Hotel in the near future.Sincerely Yours,

10/10 Excellent

Alessandro

Stayed 1 night in Feb 2022
Response from Emrah Bekaroglu on 5 Mar 2022
Dear Alessandro, We thank you for choosing Mercure Hotel Trabzon We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We look forward welcoming you back in Mercure Hotel in the near future. Sincerely Yours,

10/10 Excellent

Dilek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Risksiz konforlu konaklama
Risksiz konforlu konaklama istiyorsaniz burayi tercih edin, belki daha butik guzel oteller vardir ama oyle mi gercekten? Fotograflardaki gibi mi? Garantisi yok, burada ise garantiniz var.
Stayed 1 night in Oct 2021
Response from Emrah Bekaroglu on 1 Dec 2021
Değerli Misafirimiz , Trabzonda gerçekleştirdiğiniz konaklamanızda Mercure Trabzonu tercih ettiğiniz için teşekkür ederiz. Bizler için çok değerli olan görüşleriniz, siz misafirlerimizin beklentilerini daha iyi anlamamıza ve bu beklentilerinizi karşılayabilmemiz için hizmet kalitemizi arttırmaya yönelik çalışmalar yapmamıza olanak sağlamaktadır. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla

8/10 Good

Ufuk

Liked: Staff & service, property conditions & facilities, room comfort
Yeterli
Ücretsiz odamızı yükseltmeleri güzel bir jestti. Onun dışında standart bir konaklamaydı. Temizlik konusuna biraz daha dikkat edilmesi gerektiğini düşünüyorum.
Stayed 1 night in Sep 2021
Response from Emrah Bekaroglu on 27 Oct 2021
Sayın misafirimiz , Otel konaklamanız için Mercure Hotel Trabzon'u tercih etmenizden dolayı teşekkür ederiz. Otelimizin verdiği hizmetlerden memnun kaldıgınızı bilmekten Mercure Hotel Trabzon ekibi olarak gurur duyduğumuzu bir sonraki seyahatinizde de size otelimizde agırlamaktan memnuniyet duyacağımızı bildirmek isteriz. Saygılarımızla,