Tourist Corridor Hotels with Waterslides

"Gorgeous property, nice amenities, good food, great entertainment. But they lost us at the service!!! Everyone is micromanaged by management and very strict on your consumption. It’s as if they didn’t even want you to have a drink or order food. My husband and I were there with our 2 kids and a simple order of 2 room service pizzas mode them was questioned, “why 2, how many people in your room……”. I’m confused why this is a question to be asked when I’m in a room for 4 and have paid a pretty penny to enjoy myself “all inclusively”. Hardly any of the staff were friendly or happy to serve you, you seemed like a major inconvenience to them any time you ordered more than one thing. We weren’t there to over indulge, but please, let us enjoy ourselves without feeling like we’re being monitored or rationed. Very odd “all-inclusive” experience. They need a better system. I don’t know if it is because there is time share guests there without wristbands or what. But it fostered a very uninviting experience for such a gorgeous resort. Surely there is a better way to serve your guests, And be less judgemental when doing so. We still managed to enjoy ourselves and had nice time once we got over the fact that we weren’t going to be greeted by service staff with a smile or encouraged to order ANY food or drinks. You need to order what you want when you want and not be offended by the judgement. We will not be back unless the system changes. A shame because this place is beautiful. "

"Had a partial Ocean view room"