Smoking Hotels in Tourist Corridor

"Our great stay until checkout came, and we found out that my two Cartier rings were stolen by housekeeping. Security checked the card reader logs, and found out that housekeeping came in four times but did not clean the room. Presumably checking to see if we had left anything in the room. They maid Amelia who was assigned to our room, entered and left with my belongings and also clocked out of her shift two hours early without notifying anyone, because she had two Cartier rings in her possession (which is obviously more money than what she can make there in weeks or maybe even months) I filed a report with the hotel and they’ve done nothing other than deny, my claims and telling me to check my luggage more carefully. I don’t recommend going here unless you’re OK with theft."

"worthwhile splurge. feels upscale, food is excellent, staff amazing. "

"All the little touches make the One and Only a perfect 5 star, and provide value to a resort squarely in the luxury category in San Jose."

"Horrible food poisoning third day in. Paid for a one bedroom ocean front suite. Room was immediately over their primary restaurant and adjacent to their entertainment plaza. This meant loud music until midnight and woken up by breakfast preparation right out our windows at 4am with scraping furniture and staff talking. Had to leave 2 days early for medical treatment. I would not stay here again for free."

"Such a lovely experience all around. Clean, well kept, lovely staff, plenty of amenities. Butler service was an incredible addition. Though you cannot swim in the ocean, its great to walk along. "