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Reviews of Iris House Resort

Iris House Resort
Pekeliling Padang Golf, Mukim Tanah Rata, Tanah Rata, Pahang

Reviews

6.8
Rating 10 - Excellent. 4 out of 37 reviews" "
Rating 8 - Good. 17 out of 37 reviews" "
Rating 6 - Okay. 11 out of 37 reviews" "
Rating 4 - Poor. 0 out of 37 reviews" "
Rating 2 - Terrible. 5 out of 37 reviews" "

6.2/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

mohd zulkarnain

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
like big space apartment, don't like old pillow, stiff spring bed and old deflated sofa.
Stayed 1 night in Mar 2022

2/10 Terrible

Michael, EVANSVILLE

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Older, very unclean rooms. Walls, sheets, dishes and floor were all dirty and had multiple stains. They didn’t change the sheets since the last customer until I asked, you could see their hair on the sheets still. No amenities. Didn’t clean the room each day, didn’t take out trash. Tons of bugs. No heat at night. No extra towels or blankets. Dishes in the apt still had food and grease from the last customer. If you need a place to stay and no where else is open, this will work. Otherwise choose a different hotel. Not worth the price.
Stayed 3 nights in Nov 2021

6/10 Okay

Amisam

Liked: Room comfort
Good for families
Overall the room is ok but a bit old. Its strange that they don't provide towels but offer a rental of RM10.00 each. Average hotel but quite comfortable with big family
Stayed 1 night in Aug 2019

2/10 Terrible

Sukjit singh

Disliked: Cleanliness, staff & service
Totally service out. No toiletries provided. Floor mad replace with towel.
Stayed 1 night in Apr 2019

6/10 Okay

Heng

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Towels were not provided. Shud hav written in ur website. So upset with this. Very difficult to buy towels at nearby shops furthermore gave headache to guests!!! It is a normal practice for any resorts to provide towels❗️❗️❗️
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2018

2/10 Terrible

mawar, malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation turned into disaster!!!Worst nightmare..
I came for a vacation with my family last weekend (30/6/18 - 1/7/18). ended up with extreme frustration. I was allocated at room 428 which totally messed up. The room was very smelly, mattress and pillow had staines, bathroom was slippery, dirty and mossy. Cooking utensils provided but was oily and dirty but no dish wash provided. We was totally disappointed with the receptionist whom was very rude and unfriendly. The room condition does not look the same as what shown during booking. This property is highly not recommendable to anyone.
Stayed 1 night in Jun 2018

8/10 Good

Lai Ming

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Yen, ipoh

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and comfortable apartment in tanah rata
Nice apartment and good location. But the tnb substation in front of the apartment was slightly destructive the view. The rest is good
Stayed 1 night in Mar 2018

8/10 Good

Sharath

Liked: Staff & service, room comfort
Decent place.
Decent place. Rooms were comfortable. Channels on the TV were not bad for the place. View of the golf course provided lot of green to look at. Somehow though the bathrooms the water kept flowing out of the bath area and wetting the floor.

10/10 Excellent

Ahmad, Malaysia penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for family
Very good place to vaction.... Highly recomend to my friends... It like happy to stay at iris resort... I will come again...
Stayed 1 night in Mar 2018

8/10 Good

Nafisa, Shah Alam

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Nice resort, suitable for big family. Recomended
Clean and comfort. Will stay here again. InsyaAllah
Stayed 1 night in Feb 2018

8/10 Good

Penny, Penang

Liked: Cleanliness, staff & service
Convenient car park, suitable for family or friends gathering, nice environment for rest & retirement
Stayed 2 nights in Feb 2018

8/10 Good

Jia Jun, Malaysia

Liked: Staff & service
Disliked: Cleanliness
Near to Night Market
Located in quiet environment. Near to night market. Cheap price with 3 bedrooms apartment.
Stayed 1 night in Dec 2017

6/10 Okay

Bob, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serviced Apartment near golf course (NOT a Hotel)
Was happy to have such a clean and spacious 3-bedroom apartment right next to a golf course; unfortunately the view is not so good as there is a Telekom Malaysia building and an unfinished construction site right across the street blocking the course view. Facilities are as expected, but I wasn't aware of no breakfast provided, only board. Maybe I did not read thoroughly the description or it was not posted (??).
Stayed 1 night in Dec 2017

6/10 Okay

wing keng

Disliked: Staff & service, property conditions & facilities, room comfort
Old friends together
We were a group of old friends attending a friend's son wedding at the Smokehouse nearby, location was excellent for us. There's only one parking lot per apartment, other cars had to park outside. No cooking was allowed, there's no cutlery nor plates nor pots. Shower screens were broken and usual excuse of waiting to be repaired. Only positive is location.
Stayed 2 nights in Aug 2017

8/10 Good

REDUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Sabarina binti Mat

Disliked: Cleanliness

6/10 Okay

Jamaliah, pk

Disliked: Cleanliness, property conditions & facilities, room comfort
Location between berinchang and tanah rata
No extra bed. No cooking facillities. Limited parking.

8/10 Good

Hanif, shah alam, malaysia

Liked: Cleanliness, staff & service, room comfort
Comfortable for large famiy
People with large family i highly recommend to stay here

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Cozy, clean, spacious and value for money.
Cozy, clean, spacious and value for money. Going back to it if coming with friends.

8/10 Good

Jamsari, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great for family or friends trip. Just the hot shower is not working well and no internet connection in the room.

6/10 Okay

Susila, Melaka, Malaysia

Stay At iris House
Comfortable but need some improvements for the accomodation

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Bed is good. Spacious room and clean. Hot shower working good and parking is fixed which is good. Facing golf course is a plus.

2/10 Terrible

Suharmi, Lumut Perak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liar!!!!!
How do you feel when you bringing your love one to have a nice weekend but turn up _()^_(%%)$%&%...IN the booking stated the booked room comes with a private balcony but reallity is NO balcony, the receiption not helping at all.. they said if we book thru the web they will give us a room without balcony. Now I dunt no who is the liar???? FYI this is not my first time having a holidays in CH via hotels.com before this was OK....

8/10 Good

Sharonjit Kaur, Kuala Lumpur

Pleasant stay. All rooms attached with bathrooms.

6/10 Okay

TAN, Puchong,Malaysia

Iris House Apartment - Tanah Rata
My second stay at this apartment,this time staying in 2bedroom apartment and find it weird as no fridge provided (provided for 3 bedroom apartment only),management should look into this matter. Overall is OK with me

6/10 Okay

Ramesh, Pahang

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean
Very average

8/10 Good

Khairul azhar

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Linda D, Vancouver

Liked: Cleanliness, room comfort
Disliked: Staff & service
Spartan but clean.
Great views. 3 large clean bedrooms. Nice area for walking. But kitchen is very poorly furnished, no plates, cups, toasted or pans. There is a fridge. No stove. So forget making a meal. No towels.

10/10 Excellent

MAHATHIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

2/10 Terrible

Sook mun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lousy room
the room is lousy, not clean and dusty. Almost all equipment is broken or almost spoilt. i will not book this hotel anymore , ruin my holiday mood.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Good for family
Ok!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Seronok, bilik sangat luas tetapi tiada wifi didalam bilik