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Overview of Rocana Hotel

Photo gallery

Guest reviews

4.0 / 5Very Good
136 reviews
Guests rated this property 4.2/5 for cleanliness.

Amenities

  • Free WiFi
  • Free parking
  • Air conditioning
  • Breakfast Available

Map

What's nearby

Popular LocationDarul Makmur Stadium14 min walk
Popular LocationHeroes Museum17 min walk
Popular LocationWan Fo Tien Temple8 min drive
AirportKuantan (KUA-Sultan Haji Ahmad Shah)19 min drive

Choose dates to view prices

  • Superior King Room

    Room amenities

    • 31 sq m
    • City view
    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed

    Room amenities

    • 37 sq m
    • City view
    • Sleeps 3
    More details
  • Superior Twin Room

    Room amenities

    • 31 sq m
    • City view
    • Sleeps 3
    More details

About this area

Kuantan

In the city centre, Rocana Hotel is in a walkable area with great shopping. Wan Fo Tien Temple and Kuan Ti Kong Chinese Temple are local landmarks, and the area's natural beauty can be seen at Gelora Park and Teluk Cempedak Beach.

Map
Popular Location

What's nearby

  • Darul Makmur Stadium - 14 min walk
  • Heroes Museum - 17 min walk
  • Wan Fo Tien Temple - 8 min drive
  • Kuantan Recreational Parks - 9 min drive
  • Taman Teruntum Mini Zoo - 10 min drive

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 19 min drive

About this property

Rocana Hotel

3-star hotel with business centre and 24-hour front desk
A business centre, a meeting room and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk and multilingual staff. All 87 rooms offer free WiFi, minibars and flat-screen TVs. Room service (during limited hours), coffee/tea makers and free bottled water are among the other amenities available to guests.
Rocana Hotel offers 87 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions are featured in guestrooms.
Bathrooms include a shower. This Kuantan hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Buffet breakfast available for a fee daily 7 AM–10 AM: MYR 19 for adults and MYR 11 for children
Room service available

Family friendly

Dry-cleaning service
Free cots/infant beds

Conveniences

Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff

Languages spoken

English

Business services

1 meeting room
Business centre

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Free cots/infant beds

Bathroom

Hairdryer (on request)
Shower

Entertainment

Flat-screen TV
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Iron/ironing board (on request)
Safe

Policies

Check-in

Check-in between 3 PM and 9 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Free cots (infant beds)

Payment types at the property

Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 19 for adults and MYR 11 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Rocana Hotel and receive a full refund?
Yes, Rocana Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Rocana Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Rocana Hotel?
As of 30 May 2020, prices found for a 1-night stay for 2 adults at Rocana Hotel on 6 Jun 2020 start from RM167, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3 PM to 9 PM.
What time is check-out at this hotel?
Checkout is at noon.
Where is Rocana Hotel located?
Located in the heart of Kuantan, this hotel is within 1 mile (2 km) of Darul Makmur Stadium and Heroes Museum. Wan Fo Tien Temple and Gelora Park are also within 3 miles (5 km).

Guest reviews

4.0
Very Good
5 - Excellent
37
4 - Good
74
3 - Okay
19
2 - Mediocre
4
1 - Poor
2
4.2
Cleanliness
4.1
Service and Staff
4.0
Amenities
4.0
Property condition

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities

The hotel is located in an ideal location - walking distance to mall and shops, pretty clean. Only disappointment was that we could hear conversation/noise from next rooms. It can be quite scary if you wake up middle of night to the loo and hear these voices.

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

happy with breakfast

Good location and service

Stayed 3 nights in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Oct 2019

2/5

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Close to Kuantan City Mall. Easy to get Grab. Dinner no problem For breakfast, l would prefer my noodles to be served at least warm.

    Stayed 2 nights in Oct 2019