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The Zenith Hotel

Photo gallery for The Zenith Hotel

Primary image
Outdoor pool
Minibar, in-room safe, desk, iron/ironing board
32-inch LCD TV with satellite channels
Minibar, in-room safe, desk, iron/ironing board

Overview of The Zenith Hotel

The Zenith Hotel

4.5 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
Jalan Putra Square 6, Putra Square, Kuantan, Pahang, 25200

Explore the area

  • Popular LocationDarul Makmur Stadium7 min walk
  • Popular LocationHeroes Museum19 min walk
  • Popular LocationWan Fo Tien Temple4 min drive
  • AirportKuantan (KUA-Sultan Haji Ahmad Shah)19 min drive

Choose dates to view prices

About this area

Kuantan

In the city centre, The Zenith Hotel is in an area with good shopping. Wan Fo Tien Temple and Kuan Ti Kong Chinese Temple are local landmarks, and the area's natural beauty can be seen at Sepat Beach and Gelora Park.

What's nearby

  • Darul Makmur Stadium - 7 min walk
  • Heroes Museum - 19 min walk
  • Wan Fo Tien Temple - 4 min drive
  • Gelora Park - 6 min drive
  • Taman Teruntum Mini Zoo - 7 min drive

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 19 min drive

About this property

The Zenith Hotel

Luxury hotel with 3 restaurants and bars/lounges
3 restaurants, an outdoor pool and 2 bars/lounges are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, 24-hour room service and a business centre are on-site.
The Zenith Hotel offers 600 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Return airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 52.00 for adults and MYR 31.00 for children
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Zen Bar
  • Dining Room

Things to do

  • Fitness centre
  • Outdoor pool
  • Playground
  • Shopping centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchairs available on site

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Separate bath and shower

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200 per accommodation, per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 52.00 for adults and MYR 31.00 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Zenith Hotel Kuantan
Zenith Hotel
Zenith Kuantan
The Zenith Hotel, Kuantan Hotel Kuantan
The Zenith Hotel Hotel
The Zenith Hotel Kuantan
The Zenith Hotel Hotel Kuantan

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 167 out of 422 reviews
5 - Excellent 40%
Rating 4 - Good. 192 out of 422 reviews
4 - Good 45%
Rating 3 - Okay. 37 out of 422 reviews
3 - Okay 9%
Rating 2 - Poor. 18 out of 422 reviews
2 - Poor 4%
Rating 1 - Terrible. 8 out of 422 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.1/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stay in Zenith Hotel many times, it always good to be stay there
Stayed 1 night in May 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only inconvenient I found was that when I checked in, the staff couldn't do the authentication of the credit card AMEX that I used to pay the booking, and also in another booking the night before and for car rental. I have been in that hotel several times and used always the same cards. Only after I asked them for try again it worked. I commented them that this card is not using PIN number. They asked me if I had another credit card, but I have only this AMEX credit and Mastercard Debit. Finally it was solved, thanks to the collaborative and attentive staff. About the rest of my stay all was perfect.
Stayed 10 nights in Mar 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
I requested early check up, no respond. Then have to wait few hours for check up. Asked about the spa, no respond turned out the spa is close. Wouldn’t choose this hotel if I knew about it. The room was dusty, I had allergies upon my staying there. The bathtub wasn’t that clean too. Asked for the remote tv couple of times, only to get it later at night. Overall wasnt a good stay.
Stayed 2 nights in Jan 2022

2/5 Poor

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I waited one hour for check in then staff said room not ready. I waited until 19:30 but not ready. Finally complained and got key and up to room but still they were cleaning. Buffe also not worth cost. GIM didn’t have sanitizer which is must item due to regulation.
Stayed 1 night in Jan 2022

5/5 Excellent

Stayed 3 nights in Jan 2022

4/5 Good

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2021

3/5 Okay

Travelled with family
Liked: Staff & service, room comfort
Same.., Nothing change
the Zenith hotel was good and clean., it's the same since my first time stay at year 2016.,
Stayed 1 night in Dec 2021

2/5 Poor

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good location but check in was bad
Check in only can be done at around 5pm vs 3pm which suppose to be as reason given room not ready. with family and kids, wasting for 2 hours is too much. Check in is taking very long, long q. Location is good, just opposite a mall so you can get good food and shopping there. room is comfortable. but i don understand why they only provide 2 towels since it is a family room with connected room and they know we are 4 persons.
Stayed 1 night in Dec 2021