The Pines

Photo gallery for The Pines

Primary image
Family Apartment | Terrace/patio
Family Apartment | Iron/ironing board, bed sheets
Family Apartment | Iron/ironing board, bed sheets
Family Apartment | Living area | Smart TV

Overview of The Pines

The Pines

3-star property

Guests rated this property 2.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Kitchen
  • Outdoor space
  • Breakfast available
  • Restaurant
Map
Jalan Pecah Batu, Raub, Pahang, 49000

Explore the area

  • Popular LocationFraser's Hill Golf Club17 min walk
  • Popular LocationPine Tree Trail4 min drive
  • Popular LocationSungai Teranum48 min drive

Space details

3 bedrooms, 2 bathrooms
149 sq m
Bedroom 1
    2 Single Beds
Bedroom 2
    2 Single Beds
Bedroom 3
    2 Single Beds

About this property

The Pines

3-star apartment with kitchenette and balcony
Along with a restaurant, this aparthotel has a garden and free self parking. WiFi in public areas is free. The apartment provides 2 bathrooms and a dining area, plus a kitchenette and a Smart TV with cable channels. Added amenities include a balcony, a sitting area and a rainfall shower. The Private bathroom is not en suite.
This aparthotel offers 8 shared accommodations with complimentary bottles of water and free toiletries. Rooms open to balconies. This accommodation offers separate sitting areas. Accommodation at this 3-star aparthotel has kitchenettes with separate dining areas.

Rooms have detached private bathrooms. Bathrooms include baths or showers with a rainfall showerhead. Smart televisions come with cable channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Limited on-site parking

Dining

  • Cooked-to-order breakfast available for a fee weekends 7:00 AM–11:00 AM: MYR 25.00-60.00 for adults and MYR 25.00-60.00 for children
  • 1 restaurant

Bedrooms

  • Bed sheets provided

Bathrooms

  • 2 bathrooms
  • Private bath (detached)
  • Bath or shower
  • Rainfall shower head
  • Toilet paper
  • Towels provided
  • Hairdryer (on request)
  • Shampoo
  • Free toiletries
  • Soap

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • Smart TV with cable service

Outdoor areas

  • Balcony
  • Garden
  • Outdoor furniture

Work spaces

  • 3 meeting rooms

Comfort

  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board (on request)
  • Front desk (limited hours)
  • Restaurant dining guide
  • Free bottled water

Location highlights

  • In the mountains

Safety features

  • Smoke detector

General

  • 8 rooms
  • 4 floors
  • 2 buildings
  • Shared accommodation
  • Unit size: 1600 sq ft (149 sq m)

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See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between MYR 25.00 and MYR 60.00 for adults, and MYR 25.00 and MYR 60.00 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

The Pines Raub
The Pines Aparthotel
The Pines Aparthotel Raub

About this area

Bukit Fraser

Located in Raub, this aparthotel is in the mountains. While the natural beauty of Sungai Teranum and Chiling Waterfalls can be enjoyed by anyone, those looking for an activity can head to Fraser's Hill Golf Club.

What's nearby

  • Fraser's Hill Golf Club - 17 min walk
  • Pine Tree Trail - 4 min drive
  • Sungai Teranum - 48 min drive
  • Chiling Waterfalls - 63 min drive
  • Guang Yin Temple - 76 min drive

Getting around

  • Kuala Kubu Bharu Station - 41 min drive
  • Kuala Lumpur International Airport (KUL) - 122 min drive

Frequently asked questions

Is The Pines pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Pines?

Self-parking is free at this property.

What time is check-in at The Pines?

Check-in is from 2:00 PM - anytime.

What time is check-out at The Pines?

Checkout is at noon.

Where is The Pines located?

Situated in the mountains, this aparthotel is 0.9 mi (1.4 km) from Fraser's Hill Golf Club and 1.4 mi (2.3 km) from Pine Tree Trail. Sungai Teranum is 11.6 mi (18.6 km) away.

Can I cancel my reservation for free at The Pines and receive a full refund?

Yes, The Pines offers free cancellation on select room rates, because flexibility matters! Please refer to The Pines cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

2.8
Rating 5 - Excellent. 0 out of 6 reviews
5 - Excellent 0%
Rating 4 - Good. 0 out of 6 reviews
4 - Good 0%
Rating 3 - Okay. 5 out of 6 reviews
3 - Okay 83%
Rating 2 - Poor. 1 out of 6 reviews
2 - Poor 17%
Rating 1 - Terrible. 0 out of 6 reviews
1 - Terrible 0%

2.8/5

Cleanliness

3.3/5

Amenities

3.0/5

Property conditions & facilities

2/5 Poor

Bryan
Travelled with family
Disliked: Cleanliness, property conditions & facilities
The cleaniness have to be improve, there are dust around the furnitures, especially the sofa where there's lots of dust came out when we sat on it, the surrounding area looks old and not well maintain
Stayed 2 nights in Jun 2022

3/5 Okay

clement, KAJANG SELANGOR
Travelled with group
Liked: Cleanliness, property conditions & facilities
Environment ok, but the building looks old, peeling paint. Heater not working at master bedroom
Stayed 1 night in Mar 2022

3/5 Okay

hazel
Stayed 1 night in Nov 2021

3/5 Okay

Verified traveller
Travelled with family
Disliked: Cleanliness
Ok stay
The apartment is quite spacious for a family of three. The apartment itself needs a bit of improvement. We found ants crawling around the apartment, especially the kitchen and living room. The cleanliness of the kitchen is unpleasant with ants around the wall and smells damp. The restaurant at The Pines does very good food. We had breakfast (buffet style) costs RM20 per person if you stay there. The evening food at the restaurant was also quite decent. We had seafood fried rice and fish and chips which taste quite good.
Stayed 2 nights in Oct 2021

3/5 Okay

Verified traveller
Liked: Amenities
Disliked: Cleanliness
Stayed 1 night in Jan 2021

3/5 Okay

VIZOFI
Travelled with family
Liked: Cleanliness
Stayed 1 night in Dec 2020