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Nice hotel, nice location, quite clean. But unluckily only issue is the aircond in my room is not cold enough
It was a nice place to stay. A bit of a problem with the water heater. It comes and goes. The room floor is slightly sticky though. Other than that, a nice place to stay with many things to eat and drink nearby.
The toilet floor was soapy and slippery when I checked into the room. I had to rinse it with water myself. Hotel.com says can stay 5 people but only 2 pillows on King size bed and 1 pillow each for single bed, there wasn't any spare in the cupboard either. Limited TV channels.
The hotel is good. One comment, please provide better brand drinking water and coffee.
Overall, it was a good experience. The only comment that I have is the welcoming receptionist should have two persons for peak hour as I have to wait about 15 mins just to have her to check me in. Not to mention that we have some uncivilized guy who cut the line and just go straight to her. Another ...
My whole family enjoy the holiday. Very nice pl the stay. Easy to go to any location. The rm r clean & the staffs r friendly. Would try their best to make your stay as comfortable as possible. We r all look forward for another holiday @ this hotel again . Tk u .
Sutera Mall Hotels
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