Cottages in South Oxfordshire District

"As a designated "airport" hotel, it does not offer any benefits as a traveller. First of all, there is no dedicated bus from the airport - you have to wait up to an hour for a private bus which then takes another 15 - 20mins to get to the hotel. To make matters worse, despite the Hotels.Com app having a facility to contact the Hotel.for queries, I am still waiting over 24 hours for a reply. Next, there are no facilities for travellers to freshen up before their flights - so good luck if you've checked out in the morning and then have an evening flight and wanted a quick wash! Then if try and take public transport to Terminal 4, it takes another 45mins to 1 hour - you.may as well stay at a hotel in Central.London! Terrible hotel with such dated rooms and facilities. "

"Very clean, wonderful staff. We stayed on the 1st floor, facing Heathrow Airport, yet did not hear any noise from the jets or traffic. I would definitely recommend prepaying for the breakfast buffet when selecting your room. The buffet was huge, with a large selection of hot and cold food as well as espresso machines."

"Ok."

"Overall breakfast was good staff attention was excellent "

"Room was as expected - pretty basic and your standard airport hotel. Staff weren’t overly friendly but were efficient. "

"Loved the convenience of the Pod from the airport - so easy and efficient!!"

"Clean and tidy and convenient for the office"

"Breakfast was very good. Great selection of food available and plenty of it. "

"Where do I start… check in-no one took a deposit so had trouble with having to pay for everything as I couldn't bill room until I finally sorted it at the front desk. Room key didn’t work second day because my reservation of adding a night seemed to confuse staff so had to be at the front desk every morning until that was sorted. Room restock was HORRIBLE. Had to call every night of a 4 night stay because staff had not refreshed at least 1-5things such ascoffee, tissue, sugar, water, spoon, coffee cups. They didn’t clean room, wipe fixtures, or vacuum. Bed was made by throwing up the duvet and haphazardly throwing the pillows on the bed. Had a young woman masseuse who thought she was a medical doctor and I had to tell her 4 times to stop working on my back in a sensitive area and she told me “but you are tight all over” so we work where it’s needed!!!!!!! Excuse me I have been in this body for 60 years and I know it better than you little girl!!!! Room was noisy as it was right next to the utility closet where the staff made a huge ruckus getting the vacuums out at 7:30am every morning. Fire alarm went off randomly one morning at 8am-no communication, information. Nothing. I ignored it as the service was so subpar I figure it was a false alarm..and it was but it went on for 20 minutes. You get complimentary items first night but then couldn’t get them again even though I offered to pay for them to get them. Got impression all staff just did the BARE minimum"