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The Upper House Hotel

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Executive King | Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Premier King | Minibar, in-room safe, desk, blackout curtains
Upper Twin (No Windows) | Minibar, in-room safe, desk, blackout curtains

Overview of The Upper House Hotel

The Upper House Hotel

3.0 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

4.2/5 Very good

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Temperature checks
Map
22A Jalan Vervea 10, Simpang Ampat, Penang, 14110

Explore the area

  • Popular LocationDesign Village Outlet Mall10 min walk
  • Popular LocationBukit Batu Kawan6 min drive
  • Popular LocationNegeri Pulau Pinang Stadium7 min drive
  • AirportPenang (PEN-Penang Intl.)27 min drive

Choose dates to view prices

About this area

Simpang Ampat

The Upper House Hotel is located in Simpang Ampat. Design Village Outlet Mall and AEON Mall Bukit Mertajam are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bukit Batu Kawan and Pulau Aman.
Visit our Simpang Ampat travel guideOpens in a new window
Map

What's nearby

  • Design Village Outlet Mall - 10 min walk
  • Bukit Batu Kawan - 6 min drive
  • Negeri Pulau Pinang Stadium - 7 min drive
  • Pulau Aman - 10 min drive
  • Changkat Keledang - 29 min drive

Getting around

  • Penang Sentral - 27 min drive
  • Penang (PEN-Penang Intl.) - 27 min drive

About this property

The Upper House Hotel

3-star hotel with 24-hour front desk and coffee shop/cafe
An outdoor pool, a bar/lounge and a poolside bar are available at this smoke-free hotel. Self parking is free. Other amenities include a coffee shop/cafe, concierge services and dry cleaning.
The Upper House Hotel offers 89 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with digital channels. Bathrooms include a shower and hairdryers.

This Simpang Ampat hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: MYR 25-30 for adults and MYR 15-20 for children
  • 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per accommodation, per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between MYR 25 and MYR 30 for adults, and MYR 15 and MYR 20 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

The Upper House Hotel Hotel
The Upper House Hotel Simpang Ampat
The Upper House Hotel Hotel Simpang Ampat

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 2 out of 6 reviews
5 - Excellent 33%
Rating 4 - Good. 3 out of 6 reviews
4 - Good 50%
Rating 3 - Okay. 1 out of 6 reviews
3 - Okay 17%
Rating 2 - Poor. 0 out of 6 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 6 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.3/5

Staff & service

5.0/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jul 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
nice property. wish the bar was open.
Stayed 1 night in Jan 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has potential
New hotel. Everything was good naturally. Staff is also friendly. Rate should be adjusted to non-peak season considering lower occupancy to attract more travellers. Has potential.
Stayed 1 night in Jan 2022

3/5 Okay

Liked: Cleanliness, property conditions & facilities
Too small to stay.
Not meant for us. Too small and compact. Just for sleeping is ok. Cannot stay for too long coz too small.
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the design of this hotel, very cozy. Everything is excellent except the breakfast which did not make sense, served curry chicken rice and spaghetti as breakfast
Stayed 1 night in Oct 2021