This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
4.2/5 Very good
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Parking included
Air conditioning
Breakfast available
Bar
Cleaning and safety practices
Cleaned with disinfectant
Temperature checks
22A Jalan Vervea 10, Simpang Ampat, Penang, 14110
Explore the area
Popular LocationDesign Village Outlet Mall10 min walk
Popular LocationBukit Batu Kawan6 min drive
Popular LocationNegeri Pulau Pinang Stadium7 min drive
AirportPenang (PEN-Penang Intl.)27 min drive
Choose dates to view prices
About this area
Simpang Ampat
The Upper House Hotel is located in Simpang Ampat. Design Village Outlet Mall and AEON Mall Bukit Mertajam are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bukit Batu Kawan and Pulau Aman.
3-star hotel with 24-hour front desk and coffee shop/cafe
An outdoor pool, a bar/lounge and a poolside bar are available at this smoke-free hotel. Self parking is free. Other amenities include a coffee shop/cafe, concierge services and dry cleaning.
The Upper House Hotel offers 89 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with digital channels. Bathrooms include a shower and hairdryers.
This Simpang Ampat hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include an outdoor pool.
Languages
Chinese (Mandarin), English, Malay
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Safety measures
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Parking and public transport
Free self-parking on site
Limited on-site parking
Street parking available
Food and drink
Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: MYR 25-30 for adults and MYR 15-20 for children
1 coffee shop/cafe
1 poolside bar and 1 bar
Things to do
Outdoor pool
Family friendly
Outdoor pool
Soundproofed rooms
Conveniences
Lift
Water dispenser
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
Deposit: MYR 100.00 per accommodation, per stay
A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Breakfast fee: between MYR 25 and MYR 30 for adults, and MYR 15 and MYR 20 for children (approximately)
Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
The Upper House Hotel Hotel
The Upper House Hotel Simpang Ampat
The Upper House Hotel Hotel Simpang Ampat
Frequently asked questions
Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 8:00 PM.
As of 10 Aug 2022, prices found for a 1-night stay for 2 adults at on 10 Sept 2022 start from RM 221.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, pets are not allowed at this property.
Self-parking is free at this property.
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Situated in Simpang Ampat, this hotel is 0.5 mi (0.8 km) from Design Village Outlet Mall and within 3 miles (5 km) of Bukit Batu Kawan and Negeri Pulau Pinang Stadium. Pulau Aman and Bukit Kecil Hujung are also within 6 miles (10 km).
Yes, The Upper House Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Upper House Hotel cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.2
Very good
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New hotel. Everything was good naturally. Staff is also friendly. Rate should be adjusted to non-peak season considering lower occupancy to attract more travellers. Has potential.
I love the design of this hotel, very cozy. Everything is excellent except the breakfast which did not make sense, served curry chicken rice and spaghetti as breakfast