Accor Hotels Serangan hotels

"Room was large, clean and comfortable. Property was beautiful, lots of lounges with umbrellas no matter what time you went down to the beach. Most of the staff were friendly and helpful. Shout out to Sumita, very friendly and helped us get our luggage from storage. Breakfast was fantastic, lots of fresh fruit. Indian breakfast buffet was also excellent. Masala tea was delicious. Negatives....we called to get help with our luggage to check out. Took 45min of us waiting for assistance. Also, we were in a Palace room and were told we would be charged if we consumed anything from the mini fridge but they did not give us the price list. Also when we booked the Balinese Theatre we were told they would contact us to confirm. No one did so we went back to inquire and were told it was sold out but they could fit us in. Several empty tables that night. Overall, service was good, but some instances of frustration felt by us from the service at the front desk. "

"Would recommend for families with young to teenager children "

"Beautiful staff"

"Amazing location, cleanliness, facilities and staff are exceptional. Absolutely 5/5 for every aspect. Definitely recommend a stay here. Great for families, couples or solo travel. "

"Great family friendly resort "

"We stay here whenever in Bali. The service and amenities never fail to provide. A great resort, highly recommend. "

"From the moment we arrived, everything was flawless. The staff were incredibly warm and welcoming — always smiling and ready to help with anything we needed. The room was spotless, spacious, and beautifully designed, with an unforgettable view that made every morning feel like paradise. The breakfast spread was fresh and full of variety, and the pool area was just perfect for relaxing. Every corner of the hotel feels peaceful and well cared for — you can tell they really value their guests. Special mention to the team who made our stay extra special — we truly felt at home. Whether you’re here to unwind or explore, this place is the perfect choice. Highly recommend — we’ll definitely be back! 🙌"

"Very nice property and staff"

"Clean, comfy, friendly and helpful staff"