2 outdoor pools, pool loungers
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Reviews of Grand Arkenso Parkview Hotel

4 out of 5
Grand Arkenso Parkview Hotel
Jl K H Ahmad Dahlan No 2, Simpang 5, Semarang, Central Java

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 33 reviews" "
Rating 8 - Good. 15 out of 33 reviews" "
Rating 6 - Okay. 9 out of 33 reviews" "
Rating 4 - Poor. 3 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was staying for family vacation, the greatest thing is location, and as old hotel it has great space in the room. But yes as old hotel the facilities also been old, pool is small, and the toddler pool is not kind of clean, and for the area with carpet will smell like moldy anywhere. Anyway all the staff was giving very good service and quick action on our need.
Stayed 2 nights in Dec 2019
Response from Herry on 20 Feb 2020
Dear guest Warm regards from Hotel Grand Arkenso Parkview.. Thankyou for your time to take review to us and choosing our Hotel as the place you stayed.. We're really glad and happy to hear that you very enjoyed our service. But we're really sorry for lack of cleanliness in the pool area, will fix it soon by our House keeping team. We looking forward to see you as our value guest in your next vacation Best Regards Adi Danindra General Manager

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities
Location and good service. They could by ensuring ants are exterminated from rooms.
Stayed 3 nights in Aug 2019
Response from Herry on 20 Feb 2020
Dear Mr/Mrs Warm regards from Hotel Grand Arkenso Parkview.. Thankyou for your time to take review to us and choosing our Hotel as the place you stayed.. We're really glad and happy to hear that you very enjoyed our service. We looking forward to see you as our value guest in your next vacation Best Regards Adi Danindra General Manager

4/10 Poor

Verified traveller

Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
I found the hotel was okay
It was fine, I found the room was not in good repair. It took me a few days to figure out the hot and cold water in the shower cause the handle was reversed for the hot and cold. The water pressure in the sink was very low, mirror in the bathroom looked like it had not be cleaned for years.
Stayed 10 nights in Dec 2017
Response from Winda W on 27 Jul 2018
Dear our value guest Warmest greeting from Grand Arkenso Parkview Hotel Semarang Thank you for your time to take review for Grand Arkenso Parkview Hotel. We're so happy to hear that you very enjoy at our hotel. We're looking forward to have you as our guest again.. See you when we're see you Warm regards Fauzi Akbar General Manager

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017
Response from Herry on 20 Feb 2020
Dear Guest Warm regards from Hotel Grand Arkenso Parkview.. Thankyou for your time to take review to us and choosing our Hotel as the place you stayed.. We're really glad and happy to hear that you very enjoyed our service. We looking forward to see you as our value guest in your next vacation Best Regards Adi Danindra General Manager

10/10 Excellent

besar tirto husodo, hotel horison semarang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a humble hotel
family
Stayed 1 night in Dec 2017

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in horison hotel Semarang
It was good stay. I really enjoyed in horison hotel Semarang . The service was good there was no Disturbance and it's in city center everything close to me .
Stayed 5 nights in Aug 2017
Response from Herry on 20 Feb 2020
Dear Mr. Ali Warm regards from Hotel Grand Arkenso Parkview.. Thankyou for your time to take review to us and choosing our Hotel as the place you stayed.. We're really glad and happy to hear that you very enjoyed our service. We looking forward to see you as our value guest in your next vacation Best Regards Adi Danindra General Manager

6/10 Okay

Sofiar

Liked: Cleanliness
Clean but old style hotel
This hotel has a concept old style for building, not modern concept. Outdoor pool is bad, cloudy water (not clear water). Tap shower is broken. Location is very good. In the city centre. Near to the mall.
Response from Herry on 20 Feb 2020
Dear Sofiar Warm regards from Hotel Grand Arkenso Parkview.. Thankyou for your time to take review to us and choosing our Hotel as the place you stayed.. We're really glad and happy to hear that you very enjoyed our service. We looking forward to see you as our value guest in your next vacation Best Regards Adi Danindra General Manager

6/10 Okay

Lorne W

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs updating.
The tub did not drain properly during a shower. This was reported and the maintenance person came to check but did nothing. We asked for another room with a tub that drained properly but were refused.

8/10 Good

Mohd Hirman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean and value for money
Location near to local food stall and easy access. Goods hotel staff and services is excellent.

8/10 Good

ayundria

Liked: Cleanliness, staff & service, room comfort
strategic location hotel
hotel location is strategic.in the heart of the city

6/10 Okay

Sugandi, Bogor

Good location but not special
I stayed 2 nights for business trip in Semarang. I booked this hotel for its location in Simpang Lima area, which is in central Semarang and you can find your needs easily because it is located next to Ciputra Mall and Matahari Mall. No other special from this hotel, all standard facilities I didn't use.

10/10 Excellent

Ika, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near simpang lima
Nice hotel, really near to simpang Lima.. You can go there by walk.. Really enjoying the time there

8/10 Good

MICHELE, PALERMO

Liked: Cleanliness, staff & service, room comfort
MR.
LAST TIME THERE IS THE ITALIAN CHANNEL IN TV

4/10 Poor

LCH, SINGAPORE

Liked: Cleanliness, staff & service, room comfort
Comfy bed
Everything is good except very strong cigarette smoke enters the bathroom and room whenever the air-con is off even though the room is a non-smoking room. Thus we had a very unpleasant stay throughout. So we regret to say that we will not consider this hotel for our next stay or to our friends.

4/10 Poor

Verified traveller

Liked: Staff & service
A bit old Hotel
good staff, one of them speaks perfect english since she stayed in the US for a while. the other facilities such as badging needs generally 10 try on my door till it is open. TV is a bit small to me. And no safebox in the room. The food is ok.

8/10 Good

Budi

Stayed 1 night in Jun 2022

8/10 Good

junrong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

junrong

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

junrong

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Susie Mulyati

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liburan di Grand Arkenso Parkview Semarang
Secara umum semua cukup baik dan bersih, hanya masalah parkir saja yang kurang nyaman karena harus naik turun gedung parkir yang cukup curam
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bagus
Baik
Stayed 1 night in Oct 2018
Response from Herry on 20 Feb 2020
Tamu yang Terhormat Salam hangat dari Grand Arkenso Parkview Hotel.. Terima kasih banyak telah menyempatkan waktu berharga Anda untuk menyelesaikan ulasan mengenai Grand Arkenso Parkview Hotel. Sangat menyenangkan bagi kami mengetahui bahwa Anda puas menginap di hotel kami. Berharap kami dapat membantu merencanakan kedatangan Anda kembali di Grand Arkenso Parkview Hotel. Salam hangat, Adi Danindra General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuovo nome, stessa qualità a Semarang
Dopo alcuni anni di assenza da Semarang sono tornato ed ho scelto il Grand Arkenso Hotel, ex Hotel Horison,hotel che ho sempre frequentato. Non ho trovato nulla di cambiato, a parte il nome. Molto cortesi alla reception; essendo arrivato prima dell'orario di check-in mi avrebbero dato una camera fumatori, ma ho aspettato un po' e mi hanno dato un camera anche con upgrade. Aveva infatti un bel divano ed era molto grande. Sempre ottima la colazione, molto varia e la piscina è sempre uno spettacolo. Personale sempre molto discreto ed attento. Il prezzo era molto competitivo.
Stayed 2 nights in Jul 2018
Response from Winda Widiantarti on 27 Jul 2018
Dear our value guest Warmest greeting from Grand Arkenso Parkview Hotel Semarang Thank you for your time to take review for Grand Arkenso Parkview Hotel. We're so happy to hear that you very enjoy at our hotel. We're looking forward to have you as our guest again.. See you when we're see you Warm regards Fauzi Akbar General Manager

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Dec 2017
Response from Herry on 20 Feb 2020
Dear Guest Warm regards from Hotel Grand Arkenso Parkview.. Thankyou for your time to take review to us and choosing our Hotel as the place you stayed.. We're really glad and happy to hear that you very enjoyed our service. We looking forward to see you as our value guest in your next vacation Best Regards Adi Danindra General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leuke hotel vlakbij winkel centrum
Vriendelijk personels en goede service hotel nast winkel centrum
Response from Herry on 20 Feb 2020
Dear Guest Warm regards from Hotel Grand Arkenso Parkview.. Thankyou for your time to take review to us and choosing our Hotel as the place you stayed.. We're really glad and happy to hear that you very enjoyed our service. We looking forward to see you as our value guest in your next vacation Best Regards Adi Danindra General Manager

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Hotel bagus
Kamar Hotel bau rokok, padahal Di form pemesanan tertera non smoking.

6/10 Okay

Verified traveller

6/10 Okay

DOMINIQUE, Nouméa NOUVELLE CALEDONIE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Séjour à faire mais de courte durée
Séjour moyennement agréable compte tenu de la pollution ambiante et de la poussière dans l'hôtel ainsi que du bruit, les serviettes de toilette sont vieilles et le rideau de douche est à changer.

8/10 Good

guntur, Bandung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
semalam di hotel horison semarang
Kondisi kamar nyaman dan baik untuk harga seperti itu..lokasi bagus karena berada di pusat kota/keramaian, sehingga dekat ke tempat makan dan belanja..hanya untuk parkir agak sulit tempatnya.

8/10 Good

JongWoo, 대한민국

Liked: Cleanliness, staff & service, property conditions & facilities
무난한 호텔
전반적으로 무난한 호텔입니다. 바로 옆에 쇼핑센타가 있어서 좋았습니다.

6/10 Okay

Verified traveller

Mahal! tidak setara dengan fasilitas.
Biasa saja untuk hotel berbintang.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort